Superior Remodeling is doing a great job on repairing our laundry room in our house. Friendly and…read moreprofessional.

Rocco Is an amazing contractor! Our small kitchen looks incredible!We have a whole new vibe!…read moreRocco makes sure that you know how the project will be conducted step by step. The workers are experienced and don't interfere anymore than they have to interfere with daily routines. They are exceedingly competent! Our before kitchen was in dire need of an update. Our friends tell us it looks larger and unlike the earlier version of itself! We definitely got our money's worth and more!! Rocco is personable and trustworthy!

After the floor was put in I had a knot in one of the floor boards and it splintered over 6 1/2…read moreyears. So, I called Roberta the owner about my problem and he told me he would get someone on it and that it would be about $200 or $300 when he had a chance. 2 or 3 weeks go by with phone tag and no one showing up. I took off for a 4 day stay in the mountains to help someone out from hurricane Helene. When I got back more promises and still no one showed up. So, I called around and got a hold of Maurice a guy that did floor repairs for other businesses that put floors in. Maurice stated that his standard price for repairs was $300, he took longer than expected and the pieces that had saved for this issue had swollen so they did not fit and Maurice had to modify and return to repair it. Maurice mentioned that Roberta's crew did a good job on the floor installation, but that I paid too much for my floor. Going prices was $7 a square ft. in 2018 not $11. a square ft. I tend to barter with car sellers and roofers, now I will barter with everyone. So, in short if you have a problem with your flooring, Roberta owner of Tri Point Flooring will have you hanging. If I live here long enough to refinish the flooring guess who I will not call?

As of 3-2-2025 Horrible Experience!!! Sloppy and negligent-…read moreOwner (Mr. Roberto Rivera) admitted that a contaminated applicator messed up hardwood finish in EVERY room. We will need to refinish the entire 1st floor all over again!!! *Caution: After the problems became evident, I asked Mr. R. for a copy of the 1-year warranty. We paid for it and yet he REFUSED to provide it! Then came a disturbing e-mail from Mr. R in which he asked me to remove my online reviews of his company in exchange for providing the warranty info. He said, "...remove all online reviews" in exchange for "giv[ing] [me] detailed warranty info, ...". I wonder if this warranty even exists. In the future I'll always ask for the warranty UPFRONT. ALERT- Tri Point's Approach to Summarizing Google Reviews Tri Point just unveiled a new "corrected" summary of their Google Reviews after my "1 Star" posting in which I noted they reported NONE of the 9 "1 Star" reviews (see attached screen shot). What's new? 1) Overall score adjusted downward from 4.9 to 4.8 Stars and 2) "1 Star" reviews have magically appeared while "3 Star" reviews have now disappeared from their bar graph. Interestingly, their summary of detailed reviews excludes all but 1 of 9 "1 Star" and all reviews below "5 Star", i.e., 14 "4" and 2 "3" Star. I would NEVER have hired Tri Point had I known of this deceptive practice. I'm smarter now and won't so easily in the future allow the wool to be pulled over my eyes. I ask Mr. R. to reach out and correct mistakes I may have inadvertently made in this Alert. 1. Tri Point Failed to Keep Their Promise to Refinish in 4 Days. Crew's negligence caused weird staining on floors. Mr. Rivera said floors need to be fully refinished again. But we expected the first refinishing would provide a " .flawless execution that meets & exceeds [our] expectations" as stated on Tri Point's website. 2. Mr. Rivera's Opinion of Quality of His Crew's Work His on-line reply to this review states "...the floor did not represent our usual quality of work". During his visit (see photos) he said: "All very weird"; "Very, very embarrassed"; "Something happened during application"; "...applicator was a bad applicator"; "The applicator in the van got contaminated...cross contamination"; "These are lap marks"; "...A huge inconvenience [for] you"; "I know this is overwhelming"; "I couldn't accept this". Mr. R did not perform a final inspection of the refinishing, and it seems neither did a crew member. 3. Mr. R's "solution" Refinish the entire 1st floor for a 2nd time. 4. Impact of a 2nd Refinishing on Homeowners We work from our home offices and cannot close our business for 2 consecutive weeks. Moreover, a 2nd refinishing would require a repeat of the entire process, e.g., close business for a week, pack up 1st floor belongings, place all furniture in storage, disconnect washer/driver/refrigerator, move to temporary housing for a week, clean dust (e.g., walls, windows, cabinet doors and drawers, floors), and move back in. 5. Mr. R's Refusal to Engage in Direct Communication Following my Yelp review Mr. R. posted it's important to have direct dialogue with folks. Yet, he has refused all my requests for such a dialogue & conveyed this by e-mail- "...No further communication is needed." 6. Failure to Disclose All Costs for Refinishing We were not told that following replacement of shoe molding (aka 1/4 round) there would be a visible unpainted gap along all 1st floor baseboards. Mr. R. later acknowledged he knew this problem would arise and we had to sort this out for ourselves. 7. BBB Rating Had I checked I would have discovered a B- rating and that would have been a deal breaker for me. (https://www.bbb.org/us/nc/cary/profile/hardwood-floor-contractors/tri-point-flooring-0593-90189303/more-info#reasons-for-rating). Current rating has dipped to D+ as a result of my complaint that BBB describes as "Not Resolved". 8. Is Mr. Rivera In Unilateral Breach of Contract? I'm not an attorney so I can't answer this question. But Final Invoice balance = $0 and is marked "Paid". While we've met our obligation, Mr. R refuses to provide a copy of the 1 Year Warranty so that we may understand options for mitigating floor failures during this period.

We just had a lot of square white tile (impossible to keep clean with two dogs) removed and…read morereplaced with hardwood. The large foyer area leading to the living room was done in a herringbone pattern and it is stunning! Our contractor was Frank Riveros who was very professional and a joy to work with. His cost estimate was much less than others. He showed up every day on time and really worked hard. In fact, as a "serial renovator" for the last 30+ years, I can honestly say I've never seen anyone work harder. So, if you are considering any kind of flooring work done, I whole-heartedly recommend Frank Riveros.

Tony is the best! If he says he can do it he gets it done! Very pleased with the work he's done…read morefor me! He is your 1 STOP SHOP! Thanks Tony!

This gentleman is great and professional he did my painting for my house it came out beautiful.read more

Outstanding professional work with drywall repairs and painting-- done quickly, expertly, and with…read morepride in their workmanship. Careful attention to masking, and extraordinary attention to neatness and cleanup. On top of it all, they were friendly, personable, nice people. Best painting and drywall people I have ever seen. They are now my "go-to" people for home repairs and painting.

We had a pipe burst in our wall and it affected about half of my home. My living area and two…read morebathrooms needed walls, floors, vanities, sinks, and paint replaced. It was a ton of work. José got the work done in less than a week. His crews were professional and went above and beyond to make every detail look perfect. I will be using them for every home renovation project moving forward.

Easy to work with Amy. So happy with my new clean garage floor. Luis and Olivar did an…read moreexceptional job. Arrived on time, kept everything neat and cleaned up afterwards.

Having our garage floors epoxied has been a life-long dream of my husband and a "neat-o" kind of…read morething for me. We reached out to several companies, but Jason at The Carolina Floor Project was the most responsive and customer-oriented. His pricing was good and he was able to fit us into a super convenient time frame on short notice. Being a locally owned business was a plus for us too. We canNOT wait to enjoy it for years to come! Thanks Jason!

I was redoing my kitchen and two bathrooms and came to Geo's for tile. I knew the aesthetic I…read morewanted, but couldn't really find what I was looking for at other suppliers around Raleigh. Their showroom is beautiful, with so many unique styles of very high end tile. I ended up working with a designer at Geo's and she helped me select the floor tile and backsplash in my kitchen. I ended up with a very unique tile design in my bathroom. The floor, shower and wall were 3 different tiles that came together beautifully. I could not be more happy with the results, prices and service I received at Geo's!!

The installation and product quality of our bathroom countertop from Geo's deserves 5 stars…read more Unfortunately, the customer service deserves zero. In addition to being slow to return phone calls and emails, and our countertop arriving to be installed with literally 15 minutes notice, ineffective customer service led us to believe we were choosing one of two finishes for a product that in actuality doesn't exist. What should have been communicated as "there is a range of variety in how the finished product will look" was instead described to me on more than one occasion as "you can pick between A and B." Miscommunications certainly happen, and this seems to be the result of an inadequately educated employee who I learned is no longer employed by the company. When I called to express frustrations and figure out what had happened, the response I received was completely lacking in any sort of understanding, or genuine apology and instead contained a list of reasons why things are hard on their end. Very sour end to what had been an otherwise good experience, and thankfully the end product is of expected quality, but I would not work with them again.

Craftsman Direct provided those last minute home inspection repairs prior to sale…read more They replaced a few pieces of rotted wood, the majority of which was very difficult and dirty to get to; very efficiently. I strongly recommend to Realtors or those about to sell. Lee and his associate immediately found time to evaluate my project. Within a day or so we had everything moving forward, with part of the project already nearly complete. Battling cold, rainy, icy, weather the remainder of the repairs met our timeline, and Lee kept me informed all along the way. The prices were good, and the work was hard. But Craftsman Direct came through. Thank you CD!

CraftsmanDirect fixed my window leak, replaced the rotten wood, caulked, cleaned the window, and…read moreremoved fungus from the exterior concrete ledge. They came on time and did an outstanding job. I can't recommend them highly enough.