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    My Plumber

    5.0 (2 reviews)
    Closed 7:00 am - 5:00 pm

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    Water heater repair

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    Ethical Plumbing

    Ethical Plumbing

    3.6
    (27 reviews)

    John & Tristan just left after providing a reasonable repair to our bathroom sink that had been…read moreheavily leaking. Called Sunday & these guys arrived first thing Monday morning. Worked quickly, professionally and with a reasonable price. This is the 2nd plumbing issue we've had in the past 2 months and Ethical Plumbing staff have saved the day each time. We highly recommend them! Jeff & Lynn S

    I live in California, and I recently hired Ethical Plumbing to install a water main and sewer…read morelateral line to a house in Taylors. This project was particularly stressful since I was having to arrange everything from several thousand miles away, but they took away all of the stress related to the water and sewer lines. They were an absolute pleasure to work with. From start to finish, Alisa communicated exceptionally well, responding quickly to my phone calls and emails and keeping me informed about each step of the process. Brandon was great as well. He went the extra mile, took initiative and requested that the sewer utility allow us to tie into an existing lateral line near the street. I had no idea that this was even a possibility, but this extra effort on his part saved me around $10k. Dominick and his crew worked quickly and efficiently to get this project finished in spite of the hot weather. The job went smoothly, quickly, and they left our property neat and clean. All three of them were friendly, helpful, and professional throughout the entire process. On top of all this, Ethical Plumbing was less expensive than the other quote that I received for this project. I can't thank them enough, and I would highly recommend them for any plumbing needs in the Greenville area.

    Mr. Rooter Plumbing of Spartanburg

    Mr. Rooter Plumbing of Spartanburg

    5.0
    (3 reviews)

    Monday was the absolute Mondayist of Monday's. While awaiting a window repair man for a baseball…read morethat was hit through our window we got an unexpected visitor. (We have 4 boys and this was on their warming label when received so no surprise) Greenville water stopped by to shut off our water from extreme use asking if we knew we had a leak. No, we did not. He went above his job and tried to located the hidden but massive leak to no avail. He did shut off the water to the house to stop the mystery leak. We called several plumbers and made appointments for the following day which for a house of 6 seemed like a ridiculously long time without water. (The toilets... that's all I say). Enter Mr. Rooter who said they could have someone there in 30 minutes. The technician was quick and gave us our options within 15 minutes of arriving. There was no obvious leak but the crawl space under the house was dry. We had 2 options; get a leak detector out and locate the leak then he'll fix it OR he could dig up the line starting from the meter and work his way up. We went with option 2. They got the leak detector guy out shortly there after and unfortunately it took him a little longer to find the leak which was 3 feet below the meter so it wouldn't be repaired until the following morning. Tuesday the original technician showed up bright and early and repaired the leak quickly. $1000 later our mystery leak, that could have been much worse than it was, was fixed. HIGHLY recommend these guys as they were very friendly, extremely fast, and very helpful.

    I was awakened at 4:30 in the morning this week with severe water hammering sounds. When I went…read moreoutside , I had a river running through the yard due to a main line break. I called Ronnie with Mr. Rooter and he answered the phone and told me to call SJWD to turn off the water and he would get a tech out to the house at first day. It was so refreshing to have help in the middle of the night. Mr. Rooter has my business now and forever! You need more fantastic techs like Ronnie!

    Waldrop Plumbing Air Electric

    Waldrop Plumbing Air Electric

    2.5
    (79 reviews)

    Today Hunter came to my house to inspect my heating and air system. He is the first technician…read moreI've ever had that has given me a plain explanation of the condition of my system with options. I've been a homeowner for over fifty years. Donna P

    A full-day nightmare that still isn't over…read more In December 2025, we spent $50,000 on a brand new HVAC system from Waldrop. Let that number sink in. Fifty. Thousand. Dollars. This morning, I woke up to water on my bedroom floor. Traced it to the air handling unit in the attic -- an overflowing drain pan on a system that is barely 7 months old. I immediately shut off the AC (in 100+ degree heat, with my children in the house) and called Waldrop, since we are paying members of their precious "club." The tech came out, confirmed the blocked drain line, and then had the absolute audacity to tell me the repair would be $824. On a brand new system. Under a 10-year parts AND labor warranty. The only thing covered? The safety switch that failed to do its one job. Everything else? My problem, apparently. Their excuse? That during an April follow-up inspection, someone supposedly offered maintenance and I declined. That is a lie by omission at best. What actually happened is a technician looked around, said "everything's working as it should," and left. No offer. No documentation. No recommendation. Nothing. But let's be honest -- it doesn't matter. A $50,000 system installed 7 months ago should not require emergency maintenance to function. In my previous home, I had a 6-year-old HVAC system that never once had this problem, and we never did any of this so-called "routine" drain line maintenance on it. Not once. There are exactly two explanations here: Waldrop either installed a defective system, or they installed it incorrectly. Those are the only options. Spoiler: it was door number two. After I called and asked for a manager callback, Waldrop confirmed the system was in fact installed improperly and issued a full refund of the $824. I'll acknowledge that -- they did refund the money. But here's what that refund does NOT cover: The tech, Nathan, was at my home for six hours. Six hours in which I could not work, could not function, lost an entire workday. And after all of that -- the AC upstairs still doesn't work properly. All of our bedrooms are upstairs. It has been sitting at 76 degrees up there since he left, and it is still 76 degrees as I write this at 8:30 PM. When Nathan left, he assured me it would cool down -- the system had been off for a few hours, so I gave him the benefit of the doubt. I shouldn't have. I was at my daughter's dance class at 5:30 PM -- an hour and a half past the callback deadline I had requested -- when Chandler, some "contact center manager," called to confirm the refund. To her credit, she did call and I did see the refund in my Amex app. But when she asked if everything had been resolved, I told her no -- my Ecobee still showed 76 degrees upstairs. She had no viable solution. When I got home around 7:30 PM and the temperature still hadn't budged, I tried to call back. I was greeted by their AI answering service. Because despite what they advertise, Waldrop's actual human beings are only available 7 AM to 7 PM. So my children and I are supposed to sleep tonight in a sweltering 76-degree upstairs -- in a home that was perfectly cool this morning before Waldrop showed up -- with zero recourse until tomorrow morning. And let's not forget: the original leak caused damage to my drywall and hardwood floors that no refund check is going to fix. They say they "do the right thing" for their customers. A refund for their installation error is the bare legal minimum -- it is not "doing the right thing." Doing the right thing would be ensuring my family can sleep comfortably in our own home tonight. They failed at that completely. $50,000. Seven months. Water damage. A lost workday. A sleepless night coming. And an AI bot when you need help most. Do not let Waldrop anywhere near your home.

    Optima Plumbing

    Optima Plumbing

    5.0
    (5 reviews)

    "Dano" is a unknown superhero and Optima is a greater company for having him. Dan has just left…read moreafter going WAY over and above with a changing out of a troubled tankless water heating system. The troubles are not related to the plumbing side but the electrical side. Dano helped me as much a he could and did not leave until the electrician left so Dano could finish programming the tankless heater. The office was great in their help getting him here and explaining the process. I recommend Optima Plumbing, llc. To any one who needs ANYTHING worked on in the Plumbing field. Thank you David for all that your company does and the pride in which you do it.

    I've always thought it a shame when some talented contractors could do their trade (plumbing,…read moreelectrical, paint, etc...) but they couldn't manage the business side of things. Well after struggling (and I mean STRUGGLING) to get my previous plumber to actually show up and complete a job I got fed up and looked for someone else. I picked up a flyer from AAA Upstate Plumbing at the Southern Home & Garden Show so we called them. Not only did they come out within a few hours of my call - but they had the problem fixed and noticed a minor leak on the kitchen sink that I had noticed too but forgot to mention. They fixed that and then did a small extra job on another sink that I hadn't called about but while I had someone there I asked. I can't say enough good things about something as small and simple as actually showing up and fixing a problem - it's not rocket science you know. I found a new plumber to use and I'm glad I did.

    My Plumber - waterheaterinstallrepair - Updated August 2026

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