We have used this company numerous times and every time they provide quality service,they are…read morealways on time and give an explanation of how they will repair.it is nice to have an honest company in my contacts

We had our toilet replaced while we were away for the winter only to come home this week to there…read morebeing no caps on the two screw downs. A little disappointing. I guess we will go buy them. It's my fault for leaving a 20 year old there while the installation was done.

Our tankless water heater was dying, so I reached out to multiple vendors for quotes. Upon…read morecollecting about 5 quotes, Dave had the best price. Moreover, he was the friendliest, sounded to be the most honest, and answered all my questions. Even though I thought I had more time, my tankless water heated died. Dave changed his schedule around to accommodate me and install our tankless water heater. We will be using him for all our heating needs in the future too. I would highly recommend using Lore Heating and Cooling for all your heating and cooling needs.

Lore heating was fantastic! Helped us get a new furnace installed at a great price. Very quick and…read moreprofessional. Sent us pictures of work needing repairs. Also, maintained our two hot water tanks and other furnace. Highly recommend.

Nothing sweeter than a repeater!!…read more Great Job to Jordan and the team at Isaac for not only getting the job done right , but also demonstrating urgency in moving my appointment up a day, providing me with a clear explanation of my issue, and being super friendly and polite. Jordan thoroughly inspected my unit and troubleshooted the potential causes for the "weird noise". Once he identified the issue, he quickly checked to see if the needed part was available. He then ventured out in the foot of snow we had,picked up the part and came back and did the install. Great job!! So, again Isaac came through when needed and I appreciate the attention to detail and professionalism demonstrated by Jordan and his support team.

Had a new motor installed in a 2 year old air conditioner. Taylor did an excellent job, he was…read morethorough, friendly, and knowledgeable. I've had an air conditioner, new furnace and hot water tank all within the last couple years and they left areas cleaner than when they arrived. Highly recommend Isaac's heating. And air conditioning.

I woke up on a Friday, after days of friends and family helping me with my kitchen drain gurgling…read moreissues to water on my kitchen floor. I called Frank's was greeted with a wonderful plumber within two hours. He came was very professional, considerate of my home and reviewed the issue. He instantly went to work completed the repair within one hour and no more gurgling. I was satisfied & he was on his way. Tyvm Mr. Plumber

Had them come out to diagnose an underground sump and downspout drain problem. They flushed the…read morepiping and used a TV camera to find a crushed pipe. Sent me all pic and paperwork to fix problem. Professional and fast!

DO NOT USE THIS COMPANY! They came out Sunday evening because we had a plumbing problem. The first…read moreguy couldn't unplug it so he called in the "manager" with the camera. Within 2 min we are told our main pipe has collapsed and will cost us $8000. Basically sale pitched to get us to sign the contract and we gave a post dated check for that Friday. Then Monday morning we decided to get a second opinion from 3 other plumbing companies at which no other cameras showed that our pipe has collapsed. All we had to do is the jetter and the line was cleared for $800!!!! If we just stayed with roto we would be out $8000 and our front yard dug up 7 ft under! No apology no nothing from roto! Stay away!!!!

Avoid this company at all costs! I still can't believe they were going to charge our elderly…read morerelatives $13,000.00 to clean up their flooded basement. They called us today anxious and upset because of this high priced quote they got from them. The basement is small in size and it flooded because the sump pump failed. Our relative is a Veteran on a fixed income and 96 years old. We all know prices have gone up but to take advantage of people when they are desperate is totally unacceptable. Fairness and consideration is something this company lacks. We did our research and found another company that is far less than this totally inflated and frankly "rip off" amount. To the folks out there that need Plumbing and water cleanup, do your research first before calling this company. You'll save yourself money and anxiety. Not mention that they are the company that put the original sump pump is 4 years ago.

I have been using Sullivan for many years and have always been treated like my business mattered…read more The professionalism from all the workers makes this a great business to use for all my heat and air-conditioning needs. Jerry jr. should be proud of the business that he has developed from the time he was a young kid.

Discovered that HVAC had died, so I contacted Sullivan's for help. All went very smoothly and all…read moreinvolved were professional and courteous

They were thorough with the assessment of my sewer problem. The only ones that inserted a camera in…read morethe drains to see what my issues were. They were also the only ones to come during one of our coldest weeks. They did an amazing job and I haven't had any issues since. It's been over 1 1/2 years. Price was a bit higher than expected but definitely worth it considering what was done. Plus they saved me $2000.

Had Roys install new furnace AC and H/W tank. They stated that there was a national fuel rebate so…read moreI assumed they would complete the form and send it in for me, as other HVAC companies have done in the past for me. They did not, nor did they say anything until I reached out to find out the status, only to find out that the application period for the rebate on my project has expired and I'm not out whatever that rebate would have been. This is just one of many reasons that I will never hire Roys again.

We were having trouble with our heating system turning on. We called Armor Heating and they gave us…read morean estimate on how soon they thought they could service our home - they got over to our place and diagnosed the issue and were well on their way to fixing it pretty quickly. They had to replace a few parts and part of doing so meant they had to go around to every baseboard and let air out. It was a big job that took a couple hours but they were friendly and respected our home by taking off shoes, etc. we felt the price was spot on. We'd definitely call these guys again.

We lost our furnace at lunchtime on Christmas Eve due to a failure of a circuit board. The furnace…read morewould turn on but the blower would not. Armor looked for a new board for us that evening then sent a technician out on Christmas morning at 9AM to check the unit. They were able to find a new board on Thursday morning and installed it at 10AM. We can not say enough about the level of service as well as knowledge of the unit. Mark and Nick at Armor were genuinely concerned about our access to heat and due to two space heaters, we were able to stay at home and made our Christmas dinner. The warranty was accessed electronically, and we were left with only installation charges. Thank you very much Armor, Mark and Nick. The King Family at 35 Hamlin in East Aurora....

Once again Zenner & Ritter come through! On a cold Saturday afternoon we noticed our house was…read morereally cold, so went to thermostat to raise the heat , and nothing. ( I'll skip the details) around 5:00 being that the furnace is only 6 months old ! I call the Zenner because they installed it and the technician ( very friendly, compassionate and competent ) came around 9:30 pm found that our old humidifier was shorted causing the problem ! He removed the wire from the furnace and we had HEAT !! We are VERY HAPPY with the quick response and repair!!! Hope not to need but will not call anyone else !

Zenner & Ritter responded to our call for generator service. Upon arrival they diagnosed the…read moreproblem and I was alerted about a 7 day wait for parts. Upon return it was determined it had been diagnosed incorrectly and we would need ignition coils replaced. They quoted over $1,000.00 After some research, the combined parts cost was less than $100.00. If you use this company always check competion for a more honest price for repairs.

Everything was great except that one of the guys on the crew decided to use my sump pump as a…read moretoilet during a substantial job. I will never use them again. Other than that, fine.

Dino was awesome and fixed our clogged trap in about 20 minutes. Very professional and offers a…read morediscount for paying in cash He really saved the day as other companies were telling us it would be atleast 2 to 3 days before they could come. Will definitely call them again if further work is needed!