Over the past 2 years, I have become disabled following a planned surgery gone wrong. I am no…read morelonger independent and it's been a very difficult adjustment. I live alone and my laundry had become very backed up. Unfortunately, I fell and required an ambulance/hospitalization. Prior to coming home, my sister dropped off my laundry at Pacoa's - finding it conveniently located in Publix Shopping Center, and it was 72 lbs (several items were wet)! When I was discharged from the hospital we were able to pick it up on the way home! I have never been so pleasantly surprised at the pride these folks take in their work! The clothes weren't simply hung at shoulders or folded and put over hanger; these were meticulously placed so the clothing would remain wrinkle-free and unstretched! The hangers were covered by the light blue drycleaning protective bags. I don't ever take that care with my clothes! The folding was so precise and uniform, I didn't want to take it out. No kidding, when you are disabled and have many, many needs - you notice details like this. And -- it is AFFORDABLE!! I'm so impressed with the efforts and product these folks provide that I want to tell them to charge more as they are definitely worth it! I'm trying pickup/delivery today and honestly, I expect them to be eagerly smiling when they knock on the door! Pacoa is a Treasure in Tampa Bay!

I moved to Tampa recently and my apartment doesn't have laundry. I found Pacoa online and they have…read morebeen a life saver! So easy to work with- I don't know if I can ever go back to doing my own laundry! Clothes are always fresh and folded perfectly delivered within 2 days. I also really appreciate that they don't wash your clothes with anyone else and that you can request them not to dry certain items like my workout clothes. The staff is very kind and takes great care with your items. Truly a great service and value!

How to use this as we're moving out of town, the employees were very helpful and nice. They have a…read moreindividual restroom if you need, plenty of washer and dryers of different sizes. You have to use a card that you put credits on which isn't that big of a deal unless you're never going to use it again which kind of is a little waste of money. It does get pretty hot in there so either an upgraded HVAC or a few fans wouldn't hurt.

This place was filthy. I walked in and the place smelled like sewer. I walked out. They also do not…read morehave pay by phone.

Very clean! The staff are friendly. The washers and dryers are clean and work well. My clothes and…read morerugs come out very clean and rinsed well.

This place is awesome. Earlier this week, both my Samsung Washer and Dryer decided they wanted to…read moreact up. Dryer needed new heating element & we got that. Washer kept giving error in rinse cycle & now will not even start. We came here about 1100 AM on a Saturday. First of all, these speed Queen washers are the bomb. I saw people loading a whole baseball team worth of clothes & they just got swallowed right up. Dryers are huge too. No noise or broken machines when they are running. Now the price is high for this; starting at $7.50 for the washer & $3.25 for the dryer. I can't complain as I already spent $300 on a dryer, THIS WEEK. LOL. Attendant was cleaning the store the whole time & the Gator Ade Zero is a cheap as the water. Comfortable seats & clean restrooms. Even after I get my washer fixed, I'll probable be back. 5-stars

I had an issue with my order and needed some adjustments. This was my first time having clothes…read moretailored, and Sefi was so kind in helping me get them fixed. Thank you, Sefi! I'll definitely be a returning customer.

I cancelled them back in March because they weren't consistent w their pickups. I decided to give…read morethem another chance and set up the delivery service again. Got a text yesterday (Wednesday) for pick up Thursday. Had my bag out front at 5am and at 5pm today was still sitting on my porch. They advised they will "try to figure it out" and they will "try" to come Monday. No thanks!

Lady working today threw my laundry bag away and I put my bag next to my drier so an incident like…read morethis wouldn't happen

The attendants have usually been very helpful & nice when I come in. Sadly today it is absolutely…read moredisgusting here. The floors are covered with dirt, food crumbs and there are ants and roaches running around the very dirty floors. I have never seen anyone clean in here. Makes me sad because it wouldn't take much to make this place great.

if I had the option to give it negative stars, I would…read more to start, there was no staff around, not a single person. machines did not work and the place was filthy. I wish I wouldve noticed before I put my clothing in. I tried calling the number provided, nothing. place was horrible, horrible management.

Awesome staff! Betsy is such a lovely person! She goes above and beyond for the customers!read more

homeless live here! be careful at night especially late! they have homeless people hanging outside…read moredoor front and back & sleeping inside under tables & by doors. homeless people stole my clothes out the dryer. they follow you and beg for money. i didnt feel safe at all. cant even go to you car to get something cause they will steal your laundry. or items out of your laundry. and if you have a lot of clothes you wont notice until you get home or looking for items.they look in dryers,vents & everywhere for money. homeless will sit and watch you do laundry and watch you fold clothes. just wanted to do laundry in peace.

Excellent laundromat open 24 hours with huge machines and ability to pay with cash or on your…read morecredit card through the Payrange app. Always clean and friendly attended from 8 am to 7pm. They offer wash dry and fold service also for those who want their clothes washed for them.

I moved into the area recently, and this is the only laundromat I've used. The machines are not too…read moreold, and the cost is reasonable. I try to go during the week, as it gets busy on weekends. I have not used the other services, but, know others that have. They are very personable and helpful with whatever your needs are.

Very well staffed, clean and comfortable place to do your laundry…read more It was our first time using this location and Sondra was a huge help.

The ladies were & , I'm thankful for their patience and kindness…read more I hadn't been to a laundry mat in a long time & there were a few upgrades for payment methods. to go digging up change. Like everything else, you're going to use your phone, ( , ' /) not only to pay but it lets you know which Washers or Dryers used & when finished. - There are different types of Washers, depending on your load amount. The options start at the average load amount, all the way up to a washer that handles !Bring Your Rugs This was an eye opening experience, ' / . Thanks to a Samsung Washer- washer that had broken for the hundredth time! Finally Breaking for the last time at beginning of COVID-19 & then taking about 3 months to get a new Washer. - don't ever wash your rugs at home again, put all the Wear & Tear on one their available. - If you're not into sitting around, drop your laundry off and use their service. Con for some people, might be The furnishings, It's definitely time for a makeover. I understand People are coming and going ALL day every day & it's to control the general public. People bring dirty clothes to clean & some are careless using this Laundry Facility, (I witnessed 1st hand. ) The Crew is wonderful, thank you

Razzel the worker with the gold tooth was very rude to me complaining that I moved allll the carts…read more... she's tierd and I made her job harder ... meanwhile I just dropped $60 I. There and I'm carrying 4 baskets and ect comforters doing laundry for my children and I'm about 95 pounds so yeah whatever cart was next to me I was using and nobody was even in there except for this nice man who helped me carry out my baskets because I was too uncomfortable to use any of the carts I told her I would just go back to my other laundry mat since I'm such a problem and then she proceeded to tell me that she's gonna call the police on me. so I wouldn't go here they might call the cops on you for using their cart