I contacted the company via email, phone and yelp to get an estimate on a fixing a loose rake board…read moreand installing snow guards with zero response. We had Vertex install our roof 2 years ago. We were satisfied with the installation, however, I'm very disappointed in their lack of customer support. Based on this, I would not recommend using this company for any large $ project where vendor guarantee or customer service may be necessary.

They were easy to deal with and did what they say they would do and I have no complaints. I…read moreneeded a quick repair and they came through.

VA chimney and roofing repaired my chimney cap several years back. I recently called on them for a…read moreroof inspection. They are working with me to determine why this shingle system (they did not install) is failing prematurely, and giving me insights on how to work with the manufacturer. Thanks to the team.

Just had a professional and courteous sweep and inspection. I'm having follow-up repair work done…read more So far I definitely recommend!

If I could do 0 stars I would…read more I would never call or recommend this company to anyone. I called thinking I need a vent pipe replaced after torrential rain and some leaking into my attic. I was recommended to call David as he worked on my neighbors roof so he already was very familiar with my roof as well. We spoke on a Wednesday night, when I first noticed the damage, and we spoke about the height and type of house before he assured me that he would have people over the next day and "don't worry" because I was "looking at less than $200." Thursday morning he texts me to say that people won't be there until Monday because it won't rain soon (despite raining lightly since I called him) and my roof would be fine. Big red flag. I should have listened to my gut and cancelled. On Sunday I had a very reputable insurance appraiser come by to look at the damage and he told me the vents were fine in every way except for the caulk sealing had a corroded and needed to be redone. he also commented that my neighbors roof, that David had done, had a "Frankenstein patchwork job" and to not call those people as they were liable to break something on purpose to get more money out of me. I crossed my fingers and hoped for the good in people but that is exactly what happened. I explained to David that just the corroded sealing needed to be replaced but he had his guy rip up the pipe and seal it somewhere it didn't need to be then charged me $400. When I asked for an explanation for the sudden price double David told me that was the minimum for a 3 story house and that he was "sorry" for the misunderstanding and blamed it on the gas prices. This man spoke to me about my 3 story house the first time we talked, told me no more than $200 then had the audacity to charge me $400 for a $25 job. DO NOT TRUST THESE PEOPLE. They will scam you and steal your money.

We needed a limb removed from our roof and a hole patched (softball size). They had availability…read moresame day. They purchased materials, came to our house, and were finished roughly 3.5 hours from the time that I initially called. It took them about :45 to complete the work. We can barely tell that the roof was patched. Great job!

Glen, the owner of Falcon Roofing was an absolute joy to work with. Many of our neighbors in our…read morearea have had roofs redone by him and based on their recommendations, I decided to go to Falcon for an estimate to redo our 20+ years old roof. Glen's estimate came in at less than 50% of the one we got from a national roofing company, without the high-pressure sales pitch, just straight talk after a thorough inspection of our roof. Our new roof and gutters are beautiful- and were installed according to schedule and the cleanup was thorough. I was concerned about my garden, which was right next to the house, but Glen took care to minimize the falling debris from the roof and covered things up with tarps. The new gutters are a significant upgrade from our old ones and I no longer have spillover during heavy rains. Our garage door frame was slightly nicked during the delivery of the pallets of roofing materials, and even though Glen's team was not responsible for the delivery, he spoke to his supplier, arranged for replacement parts, and very kindly repaired the damage himself. Though the damage was only to one side of the garage, he offered to replace the other side as well - and refused to take any payment from me for the extra work. I love being able to support local small businesses and in this case, I am so glad I did. If you need a new roof or repairs, and/or new gutters, Falcon Roofing is the way to go. Glen is a real professional and runs an honest, ethical company. Stay away from the door-to-door solicitors for national companies who will use local craftsman but up-charge by over 100% to cover marketing costs, executive management and profit.

Glenn and Falcon Roofing did a great job on a roof replacement and new gutters. He worked with us…read morethrough our color choice debate. The work was efficient and the clean up great. The price was less than the bigger companies and no sales pressure just a small business that's easy to work with. On the initial inquiry I asked about a chimney cap repair along with the roof replacement, which Glenn promptly told me he no longer had the correct personnel do the cap repair. It is refreshing that if someone can't do the proper job they decline the work. Yes the reviews for falcon are spaced out over a long period of time, they are small but mighty and have been in business a long time.

They keep robo calling me & leaving long messages on my voicemail even though have called them…read morenumerous times and asked them not to call me anymore. I never was interested in their services and just called one time with a simple question. Also they go by two different names, the other being Ned's Home Services.

Not a review, but questions When I call Gutterman, I get directed to Ned's Home Services. A closer…read morelook says Gutterman is "part of Ned's Home Services". So far I've booked (no date would be given, only that it would be in 3 weeks) and provided a deposit. I had to call a second time to get them to send me the invoice. I see mixed reviews! What gives? So far, I am considering cancelling!!

If you're looking for an honest roofer, then look no further. Having called on Britt's Roofing a…read morefew times, we were always provided with an honest assessment and quick repair. Many other companies in the area are quick to recommend the replacement of an aging roof. However,, Britt's Roofing Co. takes the time to make a thorough assessment before recommending replacement of an aging roof. Also, if they are unable to do the work, Britts is willing to recommend the appropriate roofing company for your needs.

Adding my admiration for the basic decency and kindness of Mr. Britt Stamps. I met him working on…read morea neighbor's house and asked if he could fix a drainage issue on my roof. He came by the next day, assessed the situation, made an adjustment, and wouldn't take money for his effort. I haven't encountered this level of kindness and neighborliness in years among the trades in Arlington. Will definitely contact him for all roofing needs going forward.

We've had terrific service on several repairs with our roof and gutters--fine work, professionalism…read moreand courtesy start to finish, and follow-ups afterwards as well. We're getting ready for a more major project at the house, and we're glad to have Larry and his team involved in those plans too. Highly recommended.

We received nothing but top notch service from this company. The customer service was excellent -…read morefrom the initial contact with Chris at the office and scheduling, to the day of the project and the professional crew that showed up. Also, Larry the project manger was excellent with follow up before and after the job completion. We contracted with them for our own house as well as a relative's house. The roof looks beautiful and every neighbor has complemented on it. We are beyond happy with the quality, service and price provided by this company and would not hesitate to recommend them, which we already have given the recommendation to a number of neighbors.

My Roof was in horrible shape. I had my consultation with Mr. Rolando. He allowed me to discuss…read moremy wants and expectations. He then showed me samples of shingles and walked me through the roof install procedure, along with answering any questions asked. The crew arrived before scheduled time and were very much polite and respectful to my and my neighbor's property. The main reason I selected LCR Exteriors was the open line of communication and the very fair price for an EXCELLENT JOB DONE. My New Roof & Gutters was the facelift my home needed. Thank you again for a Job Well Done

We worked with LCR Exteriors in the summer of 2024, with selection occurring in June 2024 and work…read morecompleted several weeks thereafter in July 2024. We rate them high on key variables, including but not limited to value relative to price, quality workmanship, attention to detail, employee professionalism, and customer service orientation. We recommend them without reservation. Our selection process included approximately six firms specializing in roofing, all in the Northern Virginia area. We cross-referenced multiple public sources, including Angie's List, Yelp, and Google reviews in order to create a working list of credible firms that met minimum acceptable standards on things like size of firm, ownership of firm, operating history, and number of verifiable reviews. We met with each firm for an initial estimate, reviewed each proposal for warranty (labor and materials) and contingencies, and then contracted with the selected firm after several weeks. From the outset, Kevin Villanueva was engaged, demonstrating interest and explaining why he thought LCR Exteriors was well-suited for job, including explaining why they preferred GAF shingles as opposed to CertainTeed shingles. Their bid wad competitive and detailed, yet concise and clear. We then reached out to Kevin in the final stages to add a few elements to the job. We ultimately chose to work with LCR given our desire to partner with a credible firm now and in the future. LCR Exteriors is at a different phase in their growth than other firms, but we believed they fit our needs well. The new roof installation occurred on time and under difficult weather conditions. The crew leaders, including Miguel and Ronaldo, were friendly and worked tirelessly to support their crew. We understood the timeline and different contingencies, such as the potential need for plywood if there was rot underneath the existing shingles. Communication was clear, both on the ground and in the customer portal site. Final inspection went well, and we had no complaints. Every time we go outside, we enjoy looking at our new roof and admiring the hard work and craftmanship of LCR Exteriors. We are a very satisfied customer.