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    Progress Residential

    Progress Residential

    (181 reviews)

    Cynthia is amazing, prompt fast efficient service. Love renting from progress residential.read more

    AVOID THIS COMPANY AT ALL COST!!…read more Progress Residential is hands down the most unprofessional, negligent, and dishonest company I've ever had to work with. I leased a home sight unseen while moving from out of state. I figured working with a large management company, I'd avoid issues like rental scams, but I was SO wrong. What I arrived to on move in day, 2 weeks after Progress had the home "ready" for me, was awful. The home hadn't been cleaned, roaches and spiders everywhere, and dog feces left in the backyard by the previous tenants. I immediately called Angelina, the leasing agent, who told me there was nothing she could do and that I should submit a work order and someone would call me on the next business day. I followed up by phone and email every single day for the next 3 weeks before anyone from Progress called me to discuss any of my concerns with the house. In that time I was passed off by every person I spoke to at Progress, everyone told me someone would call me right away, but that was a lie. After another week of waiting for "leadership" to review my concerns, I was told these issues were my fault for not seeing the house and bringing these issues to their attention before I moved in. Absolutely unreal. Now, three months into my lease, they've been repeatedly billing me for electricity at a completely different address than mine, in another city, and no one seems to know why it's happening or how to stop it. No one at this company takes ownership of anything. You'll never reach anyone beyond a call center that can't actually fix anything. Leadership and accountability is nonexistent at Progress. They're a scam disguised as a property management company. I'm counting down the days until my lease ends so I never have to deal with this absolute joke of a company ever again.

    Ultimate Properties - seemingly small water leak making it into the house on the weekend of course getting repair is difficult.

    Ultimate Properties

    (126 reviews)

    We have been with Ultimate Properties for over 10 years. We live in California and it is difficult…read moreto oversee a rental from here. The team at Ultimate has always been been responsive and helpful in every way. Recently, our rental needed some very important updating, they obtained the best bids and supervised the entire job. We just received the photos and it looks like a new home! Thank you Ryan, Amanda, Mike and the entire Ultimate Team. Joe and Sunday Rodriguez

    Where to begin? We were told by the leasing agent the…read moresprinkler system works for our leased property and we would have to take care of the front and rear yards. Guess what, the sprinkler system doesn't work. Filed a ticket, claimed someone came by and the sprinkler system was never repaired. We had Ants, and the rental agency stated, " That's your problem, deal with it", even though the City of Surprise states in their laws that rental agencies are responsible for pest control, and it took a threat to sue to get someone to take care of it. Next up, dishwasher wouldn't clean or dry, and according to the leasing agency, that is considered "workable", although the law states workable means it does the job it is designed to do. Filed a Protected Notice of Breach of Lease and threats of rent withholding finally got them to replace a dishwasher that was too old. We had smoke detectors that were beeping at random, took them in total 3 MONTHS to replace, dragging their feet, in clear violation of the law that states in Arizona Landlords have to make sure the dwelling is safe. Guess what, I sent another BREACH OF LEASE NOTICE. They finally replaced all the smoke detectors with new ones, and the maintenance guy stated that was what they should have done in the first place. 5 days later: MY LEASE IS NOT RENEWED! That is Retaliation and the law sees it that way. This place puts itself above the law, lets you die in case of a fire because they're too cheap to replace faulty smoke detectors. This place needs to lose its license and closed down; they are a DANGER TO SOCIETY.

    My Home Group - realestateagents - Updated May 2026

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