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    Ultimate Properties

    2.1 (126 reviews)
    Closed 9:30 am - 4:00 pm

    Services - Ultimate Properties

    Property management

    Buyer's agent

    Listing agent

    Ultimate Properties Photos

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    Rent from ANYONE but Ultimate Properties! We moved into a house in Tolleson after our old apartment complex became too dangerous and I would have rather stayed where we were. The house first of all, was a complete piece of crap, it has an unfinished backyard, screens missing on half the windows and the sliding door to the yard, the flooring is coming up all over the house, stained carpet, half of the outlets don't work, one of the outside light fixtures on the side of the house didn't work, the water pipe on one of the sides of the house didn't work, and the roof started falling in! After a few heavy rains, the house started leaking inside all from the walls and front of the house. We constantly had issues with the house that was left in horrible condition from the previous tenants and you could tell no one was keeping up with the place at all, just touching up some paint and re-renting it. It didn't even come with a refrigerator. The leasing office is by far the worst group of people I've ever met, Lupe is rude, dismissive and argumentative. Whenever I asked for help she'd give me an attitude and try and charge me for every little thing. I CONSTANTLY got HOA violation notices for other addresses because they never input anything correctly or paid any attention to what they were doing. When I had to rehome one of my dogs, I notified the leasing office so they could remove the pet fee every month and she refused and continued to argue with me about it! Why would I pay for a dog every month that isn't there?! So many problems came from living at that place, I couldn't wait to leave. When I asked for things to be fixed I was told it was "cosmetic" and that the house comes "as is." Their incompetent staff went an entire year charging us the incorrect amount and then back billed us for all the money due to their error! I had to contact their CEO because Lupe of course kept saying we needed to pay thousands of dollars right away or we'd be evicted. They charge ridiculous fees for every little thing the place is such a scam! I hope they never find someone for 8759 W Washington St!

    Let Joe know.. about all those bad reviews you want to share about Ultimate properties
    Henry W.

    Consider the popularity of a class action lawsuit or similar against ultimate properties. I spent $2000 moving into a house and quickly had to move out due to their terrifying management practices incurring another $2000 in moving expenses, plus stolen deposit (lost $2000 additionally). *That is $6000 in 13 months*. We know they are not doing a proper job with repairs and they are stealing deposits, making inconsistent statements about payment portal dates and fees. I was able to save all my portal conversations over 13 months before they shut portal with screen shots, another corrupt management practice they have is deleting work orders on their end. I moved into a house that had two dogs one small one large I know because I spent 8 hours over a period of a month cleaning endless dog crap out of their yard, every time I went outside I found another bunch of crap hidden by the rocks. Now I have moved out they want to charge me for the dog bomb backyard that was not even clean, sanitary, or safe to begin with... it is very clear to me these people make up for their poor ratings and poor popularity by stealing deposits. They have contracts with their service providers, keeping the cost down but when it gets to the fabricated deposit bills, suddenly the price is inflated 3x over. In addition, Fox 10 phoenix could be brought in, to interview the endless list of unhappy residents to expose them on local news. I encourage you all to step up as these people are a menace to society. And stealing deposits when you have multiple units is an income in itself for the owner. This is a slumlord who can easily be brought to justice if enough people are willing to testify.. think about it, like Bill Cosby presumed guilty by number of complaints. I keep a very neat house, flawless in fact, spotless, my furniture is worth the deposit on their home, my linens were sent from Bloomingdale's NYC. Any statement implying my rented house was kept in a state other than perfection is just a bold face lie. Additionally, If their repairs are covered by a warranty with the service provider, why do they need to steal so much of the deposit after people leave..I guess you would need to be born yesterday to believe this companies's deposit scam. Game on.

    Bribing for a positive review
    Alexis J.

    This company is a joke. My ac unit has been broken for going on 29 hours. I still don't have an appointment set for a technician. They refuse to answer any questions over the phone and keep referring me to my online portal. It's currently 113 outside and 96 degrees inside my home. I'm out of pocket $400 in hotel expenses. Update: spoke to Ryan and he stated they don't reimburse for hotel costs. He stated "this is nature of the Beast" when renting.

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    2 years ago

    Terrible office staff. They will not complete your work orders and give you a hard time every time. Save your money rent with someone else.

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    2 years ago

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    2 years ago

    These folks jacked my rent up $500 in one year. I'm so glad I got out and found a new house for $270 less in the same neighborhood.

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    3 years ago

    Spoke to the general manager about an issue and he promptly responded.. appreciated the concern.

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    Ask the Community - Ultimate Properties

    Review Highlights - Ultimate Properties

    Ryan Read is hands down the best Real Estate agent and property management!

    Mentioned in 13 reviews

    Read more highlights

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    The Voss Team -  RE/MAX Professionals

    The Voss Team - RE/MAX Professionals

    (1 review)

    We have recently been in the market for an investment property and Gina Marcelli-Munk is always our…read morego-to person. We met her several years ago during an open house at a house, waaaaaaaaaaaaaaaay out of our price range (although we did not know it at the time). What really impressed us at the time with Gina, was that she was so professional and did not make us feel different due to the fact that the house we looked at was so expensive. After asking us what we were looking for, she promptly began sending us properties that were EXACTLY tailored to what we were looking for (which was unlike other realtors we had worked with). Several years later, we have continued to use Gina (as we are doing right now) and she is consistently on it. She is on-time, works around your schedule even when we are the jerks having her show homes on a Sunday. Gina never complains, is a pitbull when advocating for her clients, will send you whatever info she can pull on a property, and always has a smile on her fave. She is part of the Voss Team and partners with Roberta Voss. They both support each other in the business and if needed, Roberta will be there for us if Gina can't during that day. Gina has proven to be an amazing real-estate agent.

    From the owner: Throughout the real estate process, it is important to know that you have someone on your side…read more That's where we come in. Led by Roberta Voss, The Voss Team offers reliable assistance and careful guidance to real estate goals into a reality. Our detailed-oriented approach ensures that you can relax and enjoy the journey while we remain invested and available every step of the way. When you need an agent on your side, look to The Voss team in confidence.

    Ultimate Properties - realestatesvcs - Updated July 2026

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