Fairly new in Ojai and much needed in the community. I…read moreneeded an appt for a hearing test and was so happy to see we had a new audiologist in town. Great (small) practice! I tend to seek out smaller personable offices because they usually have better support staff than a larger, busier providers. I highly recommend Nelson Audiology. They got me in quickly and spent quality time with me. Very pleasant and comfortable atmosphere. So happy I chose them!!

I called and made an appointment because I was having some trouble with my ears. The office was…read moreeasy to find and the receptionist greeted me right away. Very friendly and upbeat staff. Got me signed in and I was seen promptly. Dr. Coffey gave me an initial exam and then sent me to the in-house audiologist, where she tested my hearing and tympanic membranes (?) - which came back normal. Then I saw Dr. Coffey again and he gave me some recommendations for my concerns, explained the products he was recommending, showed me examples of how they worked and took into consideration my preference for using less medication rather than more when possible. Overall everyone at the office just had super nice attitudes and was pleasant to work with. I think this was their first day of being officially open so they had a few technological glitches, but nothing that impacted me in any meaningful way. I will definitely return if I have any more issues in the future with my ears, nose or throat!

Attentive doctor Very knowledgeable and great manner…read more Nice staff which is always a plus

The staff, with the exception of the former director, is vindictive and unprofessional. I would not…read moreunder any circumstances put any of my loved ones in the care of such apathetic "care givers". When concerns are directed to the head of the facility (woman above the former director in the chain of command), they are brushed off with a generic "Thank you for your input." and yet not a single thing is done to correct the problem. Music too loud during exercise time? Overloading your hearing aids? "Thank you for your input."....and the volume is not adjusted. Has there been a problem? Well don't count on it being brought to the family's attention in a timely manner. It is a disappointment that such a facility has slipped so far from its former glory due to exceedingly poor management.

Unfortunately, very unprofessional and disorganized. We made multiple long drives (about 45…read moreminutes) to this clinic with our baby. On one visit for a scheduled circumcision, we arrived only to be told they were not prepared and did not have the necessary supplies, and we were sent home and told to reschedule. That should have been caught before the appointment. On another visit, we arrived about 10 minutes late and were turned away with zero flexibility, even though we've experienced long wait times at this clinic when we arrived on time. To make matters worse, the appointment was later marked as a no-show, even though we were physically there. Poor communication, poor organization, and not family-friendly. We've decided to transfer care to a different clinic.

Clean and efficient. Helpful staff. NP wasn't rushed in spending time with me. Looking forward to…read moredoctoring here in the future.

I was not given flexibility of schedules. This company sent a person who brought her family…read moreleached off my husband, who drank our beer & ate our food while chatting it up with my husband. There are no clear duties. No boundaries. Then they change their minds. No light housekeeping or cooking. No help with assisting with PT or getting in or out of vehicles. Unprofessional as they come! Zero schedule flexibility.

I had a male caregiver from Always Best Care for my father who is 95 years old. He was extremely…read moreprofessional, willing to do whatever my father needed, go for walks with the dog, prepare meals, light house keeping. He was a great companion for my father, and he even put up with his dog who could play ball for hours. LOL I highly recommend Always Best Care for your caregiving needs. They are trustworthy, compassionate, patient and well trained. I trusted them for my father, you can also trust them for your love ones. V. G.

Tired to call to cancel. The representative is so rude. They informed us that we signed a three…read moreyear contact stating only way to cancel is to have documentation of licensed home care, nursing facility or death certificate. Stated they called twice to confirm we knew this ( did not call twice). The equipment breaks easily and you have to pay for replacement( they did do a one time free replacement). I see how they are considered a predatory company. It should never be this hard to cancel a service. Now we have to either decide to take a hit on our credit, or keep and let them collect over $3000. I wish I had did more research on this! Also, has anyone else broke out in a rash from the necklace/ device ? Beware of this company. I do agree it is good for what its intended for, however our elders should never be obligated to a contact as such!

They actually Lie to you! I was told I would get deposit…read moreback on Life alert unit Not true! They kept deposit !! The worst company ever!