I purchased hearing aids about 10 months ago. Having diminishing hearing in one ear over the past…read moreseveral weeks. Thinking the device needed recalibration. After initial consultation an appointment was made for me with Jason Johnson at the Bend office. Jason was attentive and concerned about the rapid decrease in my hearing. A through cleaning of the ear canal and removal of heavy wax buildup gave me complete relief. A high five and "shout out", to the professionals at PNWA for five star service after the sale. Tim M.

Had an excellent testing session with Dr. Woody. She could have tried to sell me on hearing aids…read morebut did not. I will be back in a few years for more testing and maybe by then be ready for hearing aids - did you know that not wearing hearing aids as you get older, if you have cognitive decline, can make dementia worse? New research on that is making me more concerned about my hearing. Nice facility in a good location in Bend. Nice staff. No complaints.

Very thorough assessment and well explained results!read more

From the owner: Welcome to Central Oregon Audiology and Hearing Clinic, the most comprehensive provider of…read moreaudiology services in central Oregon. We offer a full range of services including the treatment of hearing loss and tinnitus, hearing instrument dispensing, hearing conservation and rehabilitation programs, and a comprehensive VNG program for balance disorders. We are the only provider in the area that offers cochlear implant assessments and mappings, and specialize in infant hearing screenings. With such a diverse array of services available locally, there's no need to travel west of the Cascades for quality hearing healthcare. Schedule an appointment today!

I met with Dr. Matthew Hinsley after determining I had an overactive parathyroid gland which caused…read moremy calcium level to be too high. Dr. Hinsley removed the parathyroid gland and my calcium is back to normal. Other than a sore throat from the breathing tube I had no other related pain or discomfort. Throughout the procedure process I was totally informed and I can't speak highly enough about Dr. Hinsley's professionalism and skill. The only reason I am not giving 5 stars is because when you call Central Oregon ENT it is rare you can ever talk to someone. You end up in an extensive phone tree which results in leaving a voicemail message which the robot says will be returned within 24 business hours. That rarely happens and you are lucky to ever get a call back. Thus, you end up calling again and going through the same routine.

I needed a refill for some ointment for my ear canal, they wouldn't refill it without an…read moreappointment, I went in just to get the refill but the doctor looked into my ear canal before she ordered the refill it took about two minutes and got a charge of about $300, my insurance paid for some but I feel the charge is outrageous. Plus the doctor ordered the wrong ointment which I had to pay for then had to pay again for the correct ointment. They care more about the money than care for the patients. I'll be finding another ENT in the future

I began to notice I was missing parts of conversations, especially in restaurants and in settings…read morewith friends. HearUSA was where my insurance suggested I go. Chelsea was great. Thorough and patient, I received a thorough exam and was told I was at the tipping point, but nothing was needed yet. She explained everything clearly to my wife and me and suggested I assess the situation over the next few months to see how I felt. When it got worse, I called Chelsea, and she set up the next appointment. She worked with my insurance company to ensure the hearing aids were within my budget. Just got them today, and noticeable difference in watching TV and speaking with my wife. Very happy with the service I received.

I'd give this place a minus 5. i sent in a hearing aid over a month , and I'm still waiting to get…read moreit back. Every time I call to check, I get a different answer. I have even been told twice when I've called for status, "I don't know ". Since this is a workman comp case I was told I should call my claims agent. This is their responsibility but I made calls anyway. I just love doing others work for them. I have never dealt with such incompetence and my next set of hearing aids will not be through this company. Avoid this place.

I went to Kenyon Audiology because it was recommended by someone I trusted who had a good report. I…read morewent in and was amazed that 1: it was local, and made the hearing aides on site! 2: Dr Kenyon was willing to work with me financially, 3: the care and upkeep was free and very valuable. As an extra perk I learned that Dr Kenyon graduated from OHSU, and is highly trained. I know I will receive prompt, professional kind service whenever I need. Thank you Dr. Kenyon and John (who does wonderfully successful work to keep my hearing aides in top shape).

We moved to Bend from Texas several years ago. I wear hearing aids, and my volume seemed to be…read morequite low. Thinking something was wrong I called Kenyon Audiology and the receptionist told me to bring them in. I did and was very surprised that they would clean them while I waited. It took about twenty minutes, and they came back good as new. The surprise to me was there was no charge for cleaning. I highly recommend this Audiology group to anyone who needs to have their hearing checked or who needs new hearing aids. They are first in my book, for caring about their clients.

I drove an hour and 15 minutes from crooked River Ranch was 11 minutes late due to some traffic…read morecongestion in Redmond. I was here at 7:54 for a 745 appointment and I was told I had to reschedule because they run a tight schedule and they don't have room for me. There was nobody in the lobby and nobody waiting. I don't understand why somebody is so rude to me that they couldn't even sneak me in. I drove over an hour to get here. I'm really disappointed in their office service. I will return in two weeks and speak with the doctor on this poor first visit.

Shaine is a joy to meet and offers superb service with the best product at the most reasonable…read moreprices. I cant post enough accolades her other than I hope she continues what she is doing well into the future.

I am sad to say, there is NO service. I have been by appointment twice and both times, nothing…read moreexcept putting my hearing aids on the desk, then he looked at them and said they were great. I asked for filter changes, has been over a year, nope did not clean or change filters, and he won't let me buy filters, said I probably would not do it right. Was told I had wax in my ears, nothing suggested or done. Said the hearing aids would be adjusted, both times, nothing done. A total waste of my time to even go into this business. I am going to be sure and suggest everyone I know stay away from Miracle Ear. I also had very poor to no service in 2 places in Spokane. Having had hearing aids from other companies I know this is not how these services work. I have worn hearing aids for almost 8 years and I do know how to change filters when I can get them.

I recommend this business which has improved my ability to hear much better in so many different…read moreenvironments. It has made my husband very happy too!

After 15 minutes on hold waiting for an appointment scheduler, I finally hung up. Unable to secure…read morean appointment with my physician, I am unable to have the lump on my breast looked at. Ridiculous process: having patients absolutely unable to even get an appointment.

my grandmother had an appointment to get an x-ray so we were waiting in line, while waiting i…read morenoticed a bald old man with absolutely no sense of style nor morals it seems going on and on and on about the same thing and the absolute angel of a receptionist who was dealing with this man baby kept trying to explain that she doesn't have the ability to do what he kept moaning on about. while that was happening my grandmother and i got called up RIGHT NEXT TO HIM (i put myself between the tantrum and my grandma for her safety), about 2 minutes in he started to degrade the receptionist at that point i couldn't hold my tongue anymore because bro you're a FULL GROWN MAN old and all and throwing a pissy fit over nothing, so i told him "maybe you should start acting kind and be graceful and not throw a fit" he started going after me telling me that i don't know what he's gone through (you could have been waterboarded and set on fire and you still would never have a reason to treat another person like that) and at that point everyone jumped in because he stepped forward and stuck his finger in my face (i would like to say thank you to the staff that did i appreciate you all). i would just like to say that the ENTIRE situation was handled so professionally and the entire staff on that side is absolutely amazing people and they genuinely care about people's well being. i do wish i got his picture because public shame would be the only thing to get people to start acting kind again. amazing place and amazing staff