Had cataract surgery after having had another eye surgery that caused the cataract. The staff here…read moreis very friendly. Receptionist kind of gets to you when she's ready to. She'll leave you standing there and not even acknowledge you for quite some time. (most people just need a little wave or eye contact to show that you know they're there. That's all I'm asking for). This is the only complaint I have about this place. When you do get her attention, she's very polite, but there's just no acknowledgment when you show up. Dr. Depenbusch is fantastic, Austin is also great.! They explain everything in great detail and make sure you understand, provide you with options and listen to you! I highly recommend Arizona Eye Center!

The best experience in a clinical office EVER! The staff are professional, delightful, caring,…read moreeasy to communicate with. They are like a 'well oiled machine' working in unity. Everyone sufficient in their perspective positions. It is such a pleasure to arrive with no tension felt from a staff not getting along. We have witnessed unpleasant patients, but the front desk handled with such grace and was able to resolve efficiently and quickly. Unpleasant people can make a waiting room full of people uncomfortable. All we can say to the front desk is JOB WELL DONE! The doctor is not just professional and caring but we really believe he is about the best results possible for his patient. We never felt like the next number to be seen. Very grateful. When there was a delay in our appointment time, it was because the doctor cared enough to take on the emergency for someone in need. Although, inconvenient to those waiting, so grateful to know if I had an emergency, he would be available for me. Highly recommend this office! Thank you and God Bless Arizona Eye Center for all you do. Rick and Daleen Barrick

Exam was good but the customer service was horrible. never did get the lens i wanted after 3 times,…read morealways a excuse and walked out spending over $700. NEVER AGAIN

I am glad I have a new optometrist that's quite close to my home here in Arizona…read more I like the cleanliness and simplicity of this optometry office. I also enjoy the professionalism of Dr. Lam and all her staff. Not to mention, she's a gorgeous, intelligent and personable woman to chat with while you're getting your vision checked on. I learned a lot about my eyes that day and my options for when I decide to get Lasik done soon. I liked that her office also carries some of the luxury eyewear brands I enjoy wearing, but not overwhelming with too many options. It only took me about 5 minutes after my exam to pick my new frames for the year. A great place for your yearly eye exam for sure.

I had surgery here for macular hole and a slight retina tear. The surgery went well and the staff…read morewas very caring and the surgery center staff was great. The only issue I had is that I was told multiple things that contradicted each other. For example, the surgery center told me that I would wear a shield over my eye for two weeks straight all day long. When I went to my follow up appointment, they told me no I really only needed to wear it at night time. The surgery center told me that I could request nausea medication from the doctors office. Should I feel nauseous. I did indeed feel nauseous and had dizziness and motion type sickness from this surgery. I spoke with the doctors office and they informed me that they do not write prescriptions for nausea medication, but that I would have to call my primary care physician for that. They aren't even aware I'm having the surgery! I also had my first appointment and we agreed I would have the surgery as soon as possible in the next available date. We were both available. Never heard from the scheduler, then finally called them after about 10 days and the surgery was scheduled for a few weeks out! Scheduler said Dr. had written not urgent. I did call the doctors office and it was rectified and moved back to the originally discussed date. There were multiple things like this and it got confusing and a little frustrating for me that the surgery center and doctors's offices are not on the same page. Again, I did like the staff and the doctors.

Care quality and Office experience were good. However I filled the 2 ophthalmic prescriptions at…read moreAlbertsons/ Safeway for over $88 !! However I am MOST annoyed that her office sent me a link for these same 2 RX for around $50 TODAY AFTER I FILLED THE RX!!! Most aggravating and of course the store won't take them back. Dumb of me not to check GoodRX. Is there another retinologist in the area?

He made things WORSE, and he got extremely defensive when I said I wasn't happy with the results…read more Look at peoples' reviews with photos on Google reviews, then go to somebody else! I wanted my upper eyelid crease to not touch my lashes, which I could do by just raising my eyebrows a bit. He was supposed to do upper blepharoplasty with a browpexy, and he just decided to not do the browpexy (or he forgot, I don't know, there was no discussion beforehand about him possibly not doing it, and after the only explanation was that he'd decided I didn't need it). Now I have droopy eyes and nasty scars, and I don't have the money to go to somebody else to get it fixed. Worst mistake of my life!!

From the moment you walk through the front door of Dr. Edelstein's office you become aware that…read moreyou're put at ease instantly. Brandi greets you immediately and the sound of the faux water fall on the wall is amazing! Yes, the normal paperwork is necessary but somehow Brandi makes it feel easy to complete! When test are ordered Dr Edelstein personally ask Brandi to set it up and in addition to any follow up treatments and option. Dr Edelstein in brilliant and methodical in his examination of his patients. You are not a number to him and he addresses all questions without feeling like you're playing beat the clock like at most medical practices nowadays.

Great doctor who cares. My only complaint is he often runs late! But he is an excellent Doc!read more

Service is not good. Staff shows no caring or compassion for patients. Multiple people waiting and…read moreunhappy. They give you the "it should be soon" routine. Dr. moves at the speed of a sloth. No urgency. Wait times are 1-1.5 hours, expect to be there 2-2.5 hours. Actually, just find an alternate eye dr.

My grandma was a new patient and check in process and call back was quick! Was taken back into a…read moreroom for testings and Sydney took care of us! She was so kind, patient and understanding towards us and my grandma. Did not feel rushed at all. It's the type of service and care that is not always given in other clinics and places. Thank you to Sierra for helping me with a question and went out of her way to figure it out :) Thank you both for taking your time with us !

I found myself coming here on the recommendation of my primary doctor who wanted me to get more…read morethan just a general eye exam from Lens Crafters. I wasn't sure what to expect here having seen their ads endlessly on tv and passing BDP buildings all over town, including up in Globe. Perhaps I expected them to be franchised and soulless, without any real people or knowledge beyond their slick marketing pieces. Sort of like politicians. It is occasionally nice to find that reality does not match your expectations, and BDP is one of those places. Everybody there was genuinely nice, and I had to do a lot of different tests with more than a few specialists. All of them took the time to explain what they were doing and the results. The docs assistants (who lets face it do most of the work, and are the unsung hero's) were all great as well and deserve a huge thumbs up as well.

The entire staff at Desert Eyesthetics are very friendly, professional and genuinely care about…read moretheir patients. Dr. Garcia was excellent, before and after the procedure, to ensure I knew exactly what to expect. Everything went very smooth. I would highly recommend Desert Eyesthetics.

Everything went perfectly, I was recommended to visit here for a bump on my lower lash line. There…read moreis handicap parking directly in front of the business for those with mobility issues and after walking inside the desk is also right there. Everyone was super nice. I didn't have to wait more than a minute or two before being called back to be seen. Dr Garcia was very nice and knowledgeable and she got right to taking care of my issue. Overall a great experience and I would recommend to others.

My family and I have been seeing Dr. Bailey for years and he has always been wonderful. Not only…read morehas he always listened to our specific concerns, but he has taken to time to research solutions for our specific problems. I have been struggling with ocular migraines for over 20 years. In the past year, they have gotten so much worse. I think my neurologist is at a loss as to what else to do with me at times. Dr. Bailey had just heard about the Altius migraine contact lenses and asked if I was interested in trying them out. Of course I jumped at the opportunity, since it would be amazing not to have to rely on daily medication. I felt relief from an oncoming migraine the moment I put these contact lenses in. I have now been wearing them every time I have to go into the office or have a full day of computer usage ahead of me for about 3 weeks. I went from 3 to 5 migraines a week to MAYBE one. My husband will tell you I look odd and most people don't notice them. The ones that know me took a while to notice what changed. Getting used to seeing everything in green is a little strange, but experiencing life without a daily migraine or the threat of a migraine is huge. These contacts are taking care of the last trigger I didn't realize had so much of an impact. I cannot thank Dr. Bailey enough for giving me back my life. If you suffer from migraines or light sensitivity, I highly recommend trying these contact lenses out and make sure to reach out to Dr. Bailey.

Brought my Mom to Dr Bailey and he is always very helpful and he helped us with her insurance to…read moreget the best price. Theresa in the eye glass area helped my Mom with her glasses this time. Lisa the other tech is also very good.

I can't say enough great things about my experience at Wagner Eye Associates! From the moment we…read morewalked in, we felt welcomed by the warm and friendly atmosphere created by the entire staff. Christian, Debbie, and Cynthia were incredibly accommodating and made the check-in process smooth and easy. Dr. Nix is a true gem! Her knowledge and expertise in eye care are evident from the moment she starts her examination. She takes the time to explain everything in detail, ensuring that I understood my vision needs and options. I was thoroughly impressed with how efficient and thorough she is--definitely a doctor who cares about her patients! The entire team is not only professional but also super friendly and patient. They made my visit enjoyable--not something you usually hear when it comes to eye exams! I left feeling well taken care of and confident in my eye health. If you're looking for a place that combines exceptional care with a fun and inviting atmosphere that will work for an entire family, I 10/10 recommend Wagner Eye Associates. Dr. Nix and her amazing team truly go above and beyond! You won't be disappointed!

I lost much of my vision in one eye because Dr. Wagner does not dilate eyes to check for issues…read more For two years I described new vision problems I was having to Dr Wagner. He said it didn't sound like anything he was familiar with. I also told him that another optometrist saw swelling in the back of one eye after she dilated it. He said he didn't see swelling or anything else wrong. He never dilated my eyes to look. He said it wasn't necessary because he uses a machine to take a picture, without dilation. Three eye surgeries later, my vision is still greatly reduced. An Opthomologist immediately saw that I had a torn retina and performed emergency surgery to prevent blindness (after she dilated my eyes to look.). I am leaving this review in hopes of saving others from having severe vision loss.

Dr. Karen Johnson is a competent and caring Optometrist as I saw her for a visit two years ago. On…read moremy second visit today, I didn't make it past the front desk. As I was checking in, an unfriendly front office staff member asked whether I wanted the $39 retinal scan with my eye exam. I did want the scan, but my insurance copay was supposed to be $20, or at least that's what it said in my paperwork. She didn't offer any explanation, didn't offer to call my insurance, or even check with the doctor. She coldly stared at me and waited for my response. I decided I would find another doctor. There was no recovery attempt at all. I see in the Yelp reviews that I am not the only one who feels they weren't treated with respect by the front office staff. I want to update my review. Although I wasn't treated with respect, the information that Eye Concepts received from my insurance company did specify that I could be charged $39. This is in contrast to what my employer states ($20 copay). It wasn't Eye Concepts fault, rather an issue I need to take up with my employer.

This place is awesome. It's personal and not like some chain in a target or whatever. I've been…read moregoing for years. Doc is super cool. I brought in a pair of glasses today that I bought in 2023. I fell asleep in them and they were all bent out of shape. I showed up at 530pm and just walked in. They had them adjusted and perfect in 20 minutes.