Please see the Google review from Patti L Just don't go…read morethere for any care. You won't see a physician. Just a nurse practitioner who will misdiagnosis you. Be aware!

Today I went to the Instacare on Highland Drive, in Holladay, with an earache. Dr Anderson gave me…read morea cursory look and said she couldn't see anything wrong, so there was nothing she could do. She told me to call an ENT. Less than a 5 minute consultation and she was out the door. No printed instructions, no help. I called the ENT, they can't see me for 2 weeks. By then, I might have hearing loss. Thanks for nothing!

We came in to do a sports physical and it was pretty easy and fast. There was one other family…read moreinside and no one else. They had free water bottles at the counter as well. Friendly service.

I was sued my Medallus for $150.00 I didn't even know I owed. Go anywhere else for you medical…read moreneeds. I know I would rather die or spend 10x at the ER then step foot in a Medallus urgent care again.

I wouldn't recommend Care Now to my worst enemies…read more I originally went to Intermountain. But since they don't accept Aetna, they recommended this location. With insurance, I had to pay a copay of $100. When I was called, I was seen by a physicians assistant. She took my blood pressure, gave me a Covid test, then told me I most likely have a viral infection. Despite that, she prescribed me a strong antibiotic even though antibiotics don't treat viruses. I took the prescription anyway to prevent my symptoms from worsening, but my cough only worsened and turned into bronchitis. Then, I received the bill. Before insurance, the bill came to almost $700. My portion after insurance was another $100 on top of the copay. In what world does it cost $200 after insurance for a Covid test and a bad prescription? I'd recommend everyone to save their time and run as far away from Care Now as possible.

Went there twice in last 10 days for COVID-19 test. You have to pay for the office visit for that…read more Very clean and organized place. The front waiting area is little small, so you can't really do much social distancing in the seating area. We did the 15 mins rapid test. The staff were always very friendly and attentive. The doctors took time to answer all my questions. Really appreciate and liked their services! Now I just need to wait and look out for my bill as I read in some old reviews that others had issues with their bills ;P

Went in today for a severe sore throat. I was seen by Dr Peterson who wasted no time in diagnosing…read moreme. He said this was super serious, if it went on further I'd be going to the emergency room for emergency surgery. I was completely shocked after visiting another instacare being told to wait out the viral infection on day 2 of being sick. I'm so glad I went for a 2nd opinion. This was day 12 & I felt hopeless and fearful I was just going to be told to wait it out. Thank God for Dr Peterson taking all this away & giving me the care I so desperately needed. I feel super blessed and lucky to have walked in there & to find a Dr specializing in sore throats. He said I had bad luck because he only sees this maybe twice a year. But I also think I had good luck to get him as my Dr today. I can't thank you enough Dr Peterson for my experience today & for my future health. I'm so grateful. Also shout out to Nurse Taylor S. She checked me in & was super friendly & most importantly caring. That was our first sign that we were going to have good care. She checked on us throughout the appt and made me feel like my care was important. Thank you so much for that experience & your kindness.

The way they run the InstaCare/kid care makes no sense. We come in with 2 kids in front of us, and…read more6-10 adults come in after us, yet all of the adults are seen before we even go back. I would think that sick kids would be just as big of a priority as the adults, they do not make you feel that way.

Unfortunately, yesterday, I visited the Holladay Clinic after a mountain bike crash. The staff was…read morekind and treated me promptly. The clinic was clean and well-organized, and the staff showed a lot of care and compassion. Thank you!

To have a doctor come in and tell you , you have no fractures or breaks then walk you towards the…read moredoor, to only then say let men go double check my computer to then say you have a fracture, is completely unprofessional. and never once be offered a wheelchair as they see you struggling to walk. I would not recommend this clinic. The nurse didn't even know how to put a brace on and had an attitude from The moment I walked in and was taking vitals. This place lacks professionalism.

We came to insta care today for my daughters Ear infection, we thought it would be a decent wait…read moretime. My daughter cried her eyes out for an hour in the waiting room, we got brought back to see the dr, we've been waiting for 2 1/2 hrs. The wait time is ridiculous. We ended up waiting 3hrs almost 4hrs and all they said was sorry we had to call in another Dr we had a ton of Emergencies, meanwhile my daughter was in pain, puking and other parents were asking us if the dr had seen us. the tip of the iceberg was they "miss placed" the prescription so when I came to pick it up it was not in their system. I had to wait another 20min on the phone in Walmart just to ask the nurse to resend the prescription order through. Zero star. We did not feel taken care of at a hospital.

Come to treat my asthma; very expensive to give me a bandaid ; 5 days passed since my…read moreVisit ,now with severe bronchitis developing in pneumonia, they do not do an aggressive treatment; I m suffering and had being in hell to be able to breathe.

Place took over an hour and a half to do a simple drug test, when I came ready to test. they had…read moreless than 3 people waiting to test and it took over an hour and a half, place is garbage go to a different lab for testing.

I was there for a pre-employment drug test. I had five people waiting ahead of me. From the time I…read morewalked into waiting room and left post testing, it was only 45-minutes. From the receptionist to the MA's/Nursing staff, all were very polite and professional. I am writing a review as from reading the other 3 reviews, I was expecting anywhere from a 1-3 hour wait just to get processed and rude staffing. I experienced the COMPLETE OPPOSITE.

Great place. Parking easy. People could not be friendlier or more professional. I felt heard,…read moreseen, cared for. Was seen in a timely manner, was asked thoughtful questions, good notes were taken, and I left feeling like the follow-up would be good, and I would get better. Why in the world more people aren't saying great things about this place is beyond me, and I thought it should have more than one review, especially since all the other places have so many terrible reviews. I took a chance on this place even though it only had one 5-star review at the time, and I am so glad I did. Go here. You will get good care.

Inexperienced kids with no bedside manner run urgent care. Disjointed and non-compassionate care…read more Many bad experiences but todays was: got a nose swab test then told to leave & they'd call me with results. No phone call. Called & left a message. No phone call. No follow up. No diagnosis. No treatment plan. No looking at relevant history. Again, young, adult age de facto kids run the urgent care. Don't trust them. Never use them.

Making appointments are quick and easy without much of a wait compared to some other clinics. For a…read moreregular office visit, I can usually get an appointment within a week with no more than a 5-10 minute wait to be seen by a doctor. I also like that they have a drive through pharmacy that's open late!

My son was referred to this clinic for an appointment with JJ Wickers to find out more about his…read morehearing loss. Appointments and everything went smooth until he left. Since he lost his hearing aid, we saw Tyler Sorensen to get the mold for his hearing aid redone and pay $85 on 2/25/2021. I hadn't heard anything from them so I called yesterday (4/5/2021). They said the mold was in but not the hearing aid. She said she was going to call them and find out what's going on and call me back. Today (4/6/2021), I got a call telling me it was in and made the next appointment available on a Friday, 4/16/2021. Apparently with a different provider.

I was referred here for a total of three times to receive infusions for IVF purposes. The clinic…read moreand equipment seem to be on the older side but it seemed clean and everything worked just fine. The patient rooms are extremely comfortable with your own reclining comfy chair. They also have a room with two recliners that you can request in case you bring a guest. My husband appreciated the extra comfort for being there to keep me company. All of the staff I encountered were very nice and personable. My infusions took 3-3.5 hours. The staff gave us our privacy during the infusion but they were attentive any time we needed something. They give you a bell to ring in case you need anything. There's also a tv with Netflix and Disney + and they provide a select amount of snacks and drinks! 4 stars only because they did have difficulty with my veins and there was an instance where they had an issue with my order which made for a VERY long wait. I actually had to go find someone to ask what was happening. In that instance communication could have been better BUT things happen and I'm sure they must've been busy as this surely was not the norm during my other two visits. All in all, I had a great experience at this clinic and with the staff. I truly believe their help, care, and infusions helped play a part in us becoming pregnant. Thanks team!

I was treated rude and did not have phone calls returned by there office staff along with my 2…read moredoctors too, who submitted orders for an iron infusion. Talked to disrespectfully by staff. Unprofessional. I would not recommend you use this facility. I called corporate to report the situation. Didn't get much help. Best to not use them entirely. They have forgotten who keeps them in business...the customer.