First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

Terrible! Do not even try to book an appointment with them. We waited 6 months for cleaning…read moreappointments for the kids and they canceled less than 24 hours before. Said next available appts weren't for 6 more months. They were rude and unprofessional. Do not even try.

We've been coming to this dentist office for probably 20 years now. Dr. Morrow & his staff do a…read moregood job. They have been short on dental hygienists since the pandemic, but they do have a few new ones & new front desk staff working for them. Dr. Morrow's daughter is a new dentist & she just began working with her Dad this past year. If you pay by check you avoid a credit card surcharge. I recommend them for cleanings & dental work. There is a private parking lot. They are near the convenience store on Rochester Rd in Cranberry.

Long review but worth the read:…read more I was not blessed with great teeth. What's worse, from childhood I was also cursed with several bad dentist & orthodontist who made them worse. After a hiatus of not trying anymore, I decided to give Dr Morrow a chance. My first visit, his only concern was to fix the tooth I came in for. Unlike previous dentist, he did not berate me or spend 20 minutes explaining how this is all my fault. NO. NONE OF THAT. He treated me like a long time patient and completely fixed the tooth in one visit. Furthermore, I've been back several times now and have begun a long journey to repairing what's left of my teeth, and this is the only place I'd ever recommend. ****MOST IMPORTANTLY**** With insurance, my patient cost is far more reasonable than I had anticipated, and they accept Care Credit which makes it easier for the big jobs. Now here's the part that shocks me; recently I had 2 root canals, post (a screw inserted into the remaining tooth) and crowns put in side by side. It took an hour and I had absolutely NO PAIN or discomfort! Listen, I left the office and went straight to DQ for lunch. Not so much as an Advil was needed in the hours or even days after. ZERO PAIN. It's also worth noting that he does everything possible to save a tooth rather than replace it. I would have sworn the 4 teeth he overhauled, were beyond saving and would need implants. He's fantastic.

I am so glad I found this dentist. The space is gorgeous, bright and clean. The staff is incredibly…read morefriendly and efficient. I checked in online and was seen within a few minutes of me arriving at the office. There is two hour free parking in the adjacent UPMC Mercy parking garage. You will most likely have to drive to one of the top floors to find a spot so account for an extra ~10 minutes to park and walk to the actual office. The office sends directions on how to get into the building and to their suite. I would call and double check to clarify if you have any questions. My cleaning and X-rays only took thirty minutes and the doctor was there shortly after to take another look at my teeth. Everyone was really professional and kind and I felt comfortable throughout the whole experience. I know finding a dentist is tough, but I will gladly recommend this practice to others.

Beautiful new office inside Mercy Hospital. Their original location is in shadyside but they were…read morebooked out 6 months. Staff was super friendly, office was very clean, hygienist and doctor were on time. Whole cleaning/ check up took about 45 mins. There is free 2 hour parking at Mercy which was nice. Overall good experience and would recommend this practice!

I'm leaving this review to document my experience at Atlas Dental Specialists (Shadyside) for two…read morefront-tooth crowns. While the office is professional on the surface, my experience overall was extremely frustrating and costly. After my permanent crowns were placed, I developed persistent sensitivity in my right front tooth (cold and hot) that did not improve over time. I also felt a noticeable ledge/step on the back side of the crown near the gumline, which made me concerned about the fit/contour. Aesthetically, the crowns also looked longer and bulkier than expected with heavier incisal edges than what I was aiming for. When I tried to address these concerns, I was advised to pay for additional diagnostics (a wax diagnostic). After I paid for it, the office later terminated the patient-provider relationship instead of completing the planned corrections. What made the situation especially difficult was the refund process: the office confirmed in writing the refund amounts, but repeatedly stated the refund would only be processed if I signed a broad "release/indemnification" agreement exactly as written. The agreement was extremely one-sided. It went far beyond acknowledging a refund and included sweeping waivers and protections for the office, along with a "non-disparagement/online statements" section that, in my view, would discourage patients from speaking openly online about their experience. I was not comfortable signing something like that just to receive an agreed refund. Overall, I'm deeply disappointed by how concerns were handled. The communication and resolution process felt dismissive and, at times, misleading - more focused on protecting the office than responsibly addressing the problem. My takeaway is that the approach felt money-driven, and I left feeling I couldn't trust the process. I would encourage anyone considering treatment here to do thorough due diligence and not rely solely on online ratings.

Made an appointment. They called and changed it. It was not a convenient date for me (the one I…read morehad previously scheduled was) but I took it anyway. Arrived early. Appointment was for 10:20. That time came and went. I asked when I'd be seen and they said "we're running late." (At 10:18, I had asked if they were running late and was told that they were not.) At 10:25 I asked the receptionist how long my appointment would take. Was told an hour. Well, I'm already ten minutes into my lunch hour and had expected to be seen at my appointment time. I said "nevermind, I'm leaving; you can keep my money" (had to make a $25 deposit before anything happened at all). They said "have a nice day," and I said "f*ck off." (Yeah -- i know that's wrong, but was so frustrated, and also I'm old and have no filter.) It's a downtown office and downtown workers obviously use them and can't be away from work for hours on end because a dentist doesn't keep appointment times.) This place has zero respect for patients' time, but theirs is SO important that I received NUMEROUS texts in the days leading up to my appointment. "...you have an appointment reserved with Atlas Dental Specialists on Wed, Oct 1st at 10:20 AM." And ".."please respond with C to confirm your appointment with Atlas Dental Specialists for October 1st at 10:20 am. If your appt is missed, or cancelled / rescheduled with less than 48 hours' notice, a fee of $50/hour of appt time will apply." So obviously THEIR time is important. Just not their patients' time. Also, every appointment is "separate." Cleaning is one. Examination is another. It's all about money money money with this place. They did refund my $25 deposit though. Terrible place. And now I have to find a dentist.

had gone to montour dental and got good care, last visit had a cap put on, paid up front cost as i…read morehave in past visits, insurance would cover rest of costs. 2 months later i get a bill that the office sent that costs have gone up and i have to pay more for those services, that's like buying a car and 2 months later saying i did not pay enough!!!!!!!!!! i will never go back

I've been going to Montour Dental for probably the last couple years and from the very first time I…read morewalked in their doors they made me feel important and heard. Dr Bernard is so patient and kind, take the time to explain everything about what he's gonna be doing. I've never in my life had a dentist that had that kind of caring spirit. This is a great place to have all your dental work done .

Although parking in the Strip District is expensive and precarious, the dental office is state of…read morethe art. It is not difficult to acquire an appointment. The staff is friendly. The dental hygienist , Alisa was extremely sensitive, understanding, and efficient. As well as the young lady who assisted Dr. Hayner with my dental procedure.

I highly recommend Dr. Hayner and the Smile Warehouse staff for any dental care. Alisa especially…read morehad me in and out of the chair in a snap. Everyone is welcoming and friendly, and the office is clean, modern, and bright. The convenient parking garage next door makes visits as easy as they could be.

I had an appointment to get a cavity filled and called 3 days prior to check if the numbing agents…read morewere breast feeding safe. The secretary, who checked with Dr. Murcko, gave me the name of the medication and informed me to check with my OB. Easy request. The OB's office got back to me saying it was pregnancy and breast feeding safe. I left work early, arranged child care and went to the appointment. Upon arrival the secretary told me that, per Dr Murcko, I needed a written consent from the OB. I was advised to reschedule the appointment. What? I get it- liability and safety. This should have been communicated to me before the appointment when I called to find out about the medication safety. I found this whole situation very impersonal as the doctor did her communicating through the secretary and never once came out and explained their error. Needless to say, poor planning and communication. I know patients come and go but I am extremely disappointed in this whole situation especially when it could have been prevented. I'll be seeking care elsewhere.

I've always had good experiences! They are booked out pretty far in the future, but I've gotten…read moregood routine checks and care over the past few years.

I cannot say enough good things about this office. My preteen daughter has a fear of having dental…read morework done. They were so patient with her the first time she was in the office. They literally waited an hour for her to get comfortable. The actual procedure took less than a minute. The second time we were there, Dr. Cohen knew what to do with my anxious daughter and we were in and out! The assistant, Megan, was fantastic as well. Everyone else I've dealt with there has been wonderful as well. Calling ahead to tell me what the expected cost is and follow up calls from Dr. Cohen as well. The only mistake you can make is not picking this place!

For any oral surgery, this is the only Doctor I would trust…read more Yes, he wants to make sure you will pay; you should not resent it; if you do, go to another, you will be the loser.