I went in for a consultation and was able to schedule an appointment the same day for a problematic…read moretooth. After being in pain for over a year, I am thankful for the staff for taking my concerns seriously and getting the job done. All of the staff were very welcoming and warm and the whole experience was better than I imagined.

I would recommend steering clear of the Mt. Lebanon location. The support staff is uncaring and…read moreunprofessional to a degree that is hazardous to patients.

It was a great experience! The price was reasonable, the care was excellen. They gave me an…read moreappointment quickly which I am grateful for.They return your calls very quickl. I would recommend them to everyon!

Very friendly and warm staff and Dr. Eric Smiga is great. I had an amazing visit and although I was…read morenervous about my extraction, the staff and Dr made me feel very comfortable.

First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

Terrible! Do not even try to book an appointment with them. We waited 6 months for cleaning…read moreappointments for the kids and they canceled less than 24 hours before. Said next available appts weren't for 6 more months. They were rude and unprofessional. Do not even try.

I am so glad I found this dentist. The space is gorgeous, bright and clean. The staff is incredibly…read morefriendly and efficient. I checked in online and was seen within a few minutes of me arriving at the office. There is two hour free parking in the adjacent UPMC Mercy parking garage. You will most likely have to drive to one of the top floors to find a spot so account for an extra ~10 minutes to park and walk to the actual office. The office sends directions on how to get into the building and to their suite. I would call and double check to clarify if you have any questions. My cleaning and X-rays only took thirty minutes and the doctor was there shortly after to take another look at my teeth. Everyone was really professional and kind and I felt comfortable throughout the whole experience. I know finding a dentist is tough, but I will gladly recommend this practice to others.

Beautiful new office inside Mercy Hospital. Their original location is in shadyside but they were…read morebooked out 6 months. Staff was super friendly, office was very clean, hygienist and doctor were on time. Whole cleaning/ check up took about 45 mins. There is free 2 hour parking at Mercy which was nice. Overall good experience and would recommend this practice!

Although parking in the Strip District is expensive and precarious, the dental office is state of…read morethe art. It is not difficult to acquire an appointment. The staff is friendly. The dental hygienist , Alisa was extremely sensitive, understanding, and efficient. As well as the young lady who assisted Dr. Hayner with my dental procedure.

I highly recommend Dr. Hayner and the Smile Warehouse staff for any dental care. Alisa especially…read morehad me in and out of the chair in a snap. Everyone is welcoming and friendly, and the office is clean, modern, and bright. The convenient parking garage next door makes visits as easy as they could be.

They saved my teeth and continue too. I have bad mental health, a severe disorder that nearly took…read moreme twice. I've had my ups and downs in office, but overall when I look at it all, this is the office for me. They do sometimes not explain billing super well. But they have payment options which is nice, and their one of the few offices that works with government insurance. There was one cruel tech, but they fired her pretty fast it seemed because she was in multiple complaints for her cruel behavior. Which made me respect the office immensely. It showed they understand the struggles people go through that lead to teeth issues. They could've probably easily told me dentures, but they didn't. They took their time fixing each tooth, they were always kind throughout, and I am so thankful for all they do and have done. I've noticed some even now with use a numbing gel and then the numbing agent which is nice. I have a high pain tolerance but still, a little less pain in this world ain't so bad! I definitely have had moments when my disorder has acted up there, but they kinda seem understanding of it. They'll give me a second when I'm anxious. They let me pause. They fight insurance for coverage. Now I'm finally making more and will be moving insurance, and be able to afford treatments outside what the government allows, which makes me even more grateful because i know they know what they're doing. This place made me not afraid of the dentist anymore! Yay!

I had a tooth extracted here and experienced a concerning lack of post-op care and communication…read more Immediately following the extraction, the doctor instructed me to take my prescribed antibiotics so the site would heal properly. However, the prescription was never sent to my pharmacy. I tried calling the emergency number provided on my discharge paperwork over the holiday weekend, but no one answered, and my email went completely unacknowledged. When I finally reached the office on Tuesday, I was told it must have been a "mistake" and that the doctor was referring to antibiotics prescribed weeks prior. When I asked for further clarification about why the doctor explicitly told me to take them post-surgery, the receptionist just chuckled and brushed it off. I am now 9 days post-op, in severe pain radiating to my ear, and having to seek care elsewhere for a likely dry socket/infection because this office completely dismissed my concerns. Very unprofessional and untrustworthy care. Update: ABSOLUTELY DO NOT COME HERE WITH SERIOUS MATTERS IT WILL NOT BE TAKEN SERIOUSLY!

We've been coming to this dentist office for probably 20 years now. Dr. Morrow & his staff do a…read moregood job. They have been short on dental hygienists since the pandemic, but they do have a few new ones & new front desk staff working for them. Dr. Morrow's daughter is a new dentist & she just began working with her Dad this past year. If you pay by check you avoid a credit card surcharge. I recommend them for cleanings & dental work. There is a private parking lot. They are near the convenience store on Rochester Rd in Cranberry.

Long review but worth the read:…read more I was not blessed with great teeth. What's worse, from childhood I was also cursed with several bad dentist & orthodontist who made them worse. After a hiatus of not trying anymore, I decided to give Dr Morrow a chance. My first visit, his only concern was to fix the tooth I came in for. Unlike previous dentist, he did not berate me or spend 20 minutes explaining how this is all my fault. NO. NONE OF THAT. He treated me like a long time patient and completely fixed the tooth in one visit. Furthermore, I've been back several times now and have begun a long journey to repairing what's left of my teeth, and this is the only place I'd ever recommend. ****MOST IMPORTANTLY**** With insurance, my patient cost is far more reasonable than I had anticipated, and they accept Care Credit which makes it easier for the big jobs. Now here's the part that shocks me; recently I had 2 root canals, post (a screw inserted into the remaining tooth) and crowns put in side by side. It took an hour and I had absolutely NO PAIN or discomfort! Listen, I left the office and went straight to DQ for lunch. Not so much as an Advil was needed in the hours or even days after. ZERO PAIN. It's also worth noting that he does everything possible to save a tooth rather than replace it. I would have sworn the 4 teeth he overhauled, were beyond saving and would need implants. He's fantastic.

Very friendly & very competent! If you need dental surgery you can feel very much at ease with…read morethis group.

First rate professional dental service. My dentist told me I needed my tooth extracted. The root…read morecanal procedure had failed. Despite my dentist's advice, I went to see Dr. Silberg. After an exam, he explained that I had a rare but treatable tear to the cementum (part of tooth). Of course, he couldn't be 100% sure, but he carefully explained the procedure, risks and possibilities. We decided to go through with it. He did, in fact, find the tear. And repaired the tooth and bone tissue during the procedure. When I returned to my regular dentist, he was so surprised -- he in fact had never heard of this condition. I am so pleased and happy the Dr. Silberg and his entire dental practice.