1. My Big Move

0

Euclid, OH

My Big Move

1.0 (2 reviews)
Open • 7:00 am - 7:00 pm

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Response time

8 hours

Response rate

100%

Services - My Big Move

In-state moving

Out-of-state moving

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21 days ago

Damaged my stuff and lied about coming to fix it disappointed in the service after used them twice I won't support or refer them again

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2 years ago

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DeWayne T.

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Moving Ahead Services

Moving Ahead Services

(94 reviews)

We have used this moving company twice now to move an elderly family member. They were very…read moreprofessional, efficient, and personable. They took care with her things as they packed and unpacked. We would use them for every move. Pricing was very fair and competitive to other companies, the final charge was actually less than the quote. Great communication. We knew when they were on their way and when they arrived. Very grateful we found Moving Ahead Services!!!

I would give them zero stars if I could…read more They moved us and it was a disaster from the start. Then they damaged our furniture and admitted fault. Please note we paid for additional insurance to cover up to $15,000 worth of damage. I spent weeks trying to get in touch with someone. Jovelyn who was barely responsive. The company would screen my calls. Then finally the GM, Scott, took over my case. The company admitted fault and took responsibility, then the company agreed to replace our furniture that was damaged/broken (I have proof) and then Mike (whom till this day refuses to return my calls) decided I had to file a claim through this CSI company that investigates claims. After waiting almost 2 weeks for Jovelyn to get me the information I needed to file, I complete one. Then I contacted Moving Ahead Services MULTIPLE times because no one from this CSI claims ever reached out to me or answered my emails/calls after I filed. It's now August 22nd, I moved June 13, and I'm still sleeping on a bed on the floor because my bed frame was snapped in half. I waited to write a review because I wanted to give them the opportunity to rectify the situation. God speed if you choose this company.

Move For Less - TV damage

Move For Less

(48 reviews)

This was my second time using them and I was greatly pleased. This was a three person job and two…read morepeople got the job done in half the time allotted to complete this job. There was no walking slow. They came in and accessed the job and got to work. What I paid for this job, the value was far above what I received. They were very pleasant and courteous. I highly recommend this vendor!!

I would NOT recommend this moving company…read more The move started out well. They arrived on time and initially seemed professional. Unfortunately, things went downhill quickly. First, the movers started putting items on the truck that I had clearly set aside to throw away, including a dryer. After loading things that weren't supposed to be moved, they then told me they were running out of room on the truck. Once we arrived at the new place, the pace became extremely slow. There were four movers, but at times it seemed like only one person was actually going back and forth upstairs and putting furniture back together. I was told they were using a "chain line," but whatever system they were using was not efficient. The move ended up taking two hours longer than expected, which added approximately $500 to my bill. Even worse, they broke my daughter's TV, which she had only owned for about four months. When I tried to file a claim, I repeatedly called and was told that a manager would contact me. I kept speaking with the same person, John, who would act surprised each time that no manager had called me back. Eventually, they stopped answering my calls altogether. As we've continued unpacking, we've discovered another serious issue. The TV stand had been taped closed with belongings inside of it, but when it arrived at the new place, those items were missing and the TV stand was empty. My biggest problem isn't just that things went wrong during the move--it's the company's lack of accountability afterward. Items were damaged, other belongings appear to be missing, my bill increased by hundreds of dollars because of the additional time, and my attempts to resolve the issues have been ignored. Based on my experience, I would not use this company again and cannot recommend them. If something gets damaged or goes missing, don't expect them to make the claims process easy or to take responsibility.

Sparks Moving & Storage

Sparks Moving & Storage

(22 reviews)

South Collinwood

Had a great moving experience with Sparks recently. Called about a month in advance to get a quote…read moreand moving date. They were definitely the most affordable. I was a little worried because sometimes you get what you pay for but this wasn't the case. There was concern about the moving date getting pushed back, but they were understanding and reassured me that they would work it out. Fortunately that didn't happen so they showed up right on time on moving day. They got straight to work and only stopped when there was heavy rain. We were out of the first house by 12:30pm and into the next house by 3:00pm. It was much quicker than I anticipated. All of the movers were friendly. Whatever they took apart, they put back together. We didn't have any major dents or anything from the move to the best of my knowledge. Some of my furniture had some small scuffs but I didn't make a big deal about wrapping it up. I have two boys - nothing in my house is that sacred. Overall, they were efficient, friendly, and got the job done so we didn't have to break our backs doing it all ourselves.

I recently hired Sparks Moving for their local moving services to my new home and I couldn't be…read moremore satisfied! This is the 3rd time I have hired them - once in 2014, once in 2016, and recently. Each time has been a pleasant experience and transparent from the first phone call until the job was completed. Of these 3 moves, they have helped me with a 1 bedroom apartment all the way up to a 3000+ sq ft home, all quickly and efficiently. Because it is most fresh in my mind, I'll share my most recent experience here. When I first called for a quote, I spoke with Myron who was upfront, asked a few questions to determine how many men would be most efficient for my move, and provided an hourly rate for both weekdays and weekends. No need to provide him a huge complete inventory listing of everything in my home or a virtual walk thru of my home like other companies require prior to providing a price. This was huge for me - as a busy mom juggling a move for my family, I just don't have the time to video chat for an hour or make a list of every box I need to move in order to get a quote. So - I hired Sparks soon after that phone call - Myron explained that they would call the day before to confirm and already told me what time they would arrive on moving day. The day before our moving day, we had a minor crisis with our new home that required us to postpone moving by 1 week - of course this happened a Sunday when Sparks was closed and I was on their schedule for 7:45am Monday morning! I panicked, leaving them a voicemail and sending an email in hopes they would check their messages before sending the guys out early Monday morning as I had already confirmed with Rob the owner on Saturday. No problem here! In fact Monday morning I spoke with Rob, the owner himself about what happened. He easily rescheduled me and did not give me a hassle or charge me a cancel fee! On our actual moving day, the men showed up, 15 min early and got right to work. They took a tour of our home and everything they would be moving and quickly loaded he truck. They did not take breaks, check phones, but worked quickly and efficiently. They even removed an interior door themselves in order to get larger things thru. When we got to the new house, same thing - quick and efficient. There is zero damage to my family's belongings, and everything arrived in tact. These guys were friendly the entire time, spoke professionally, like friends to each other, and did a great job!! We couldn't be more pleased with their service!

Muscle Mann Movers

Muscle Mann Movers

(3 reviews)

We scheduled a move with Muscle Mann (MM) about three weeks before the move. Communication was…read moregreat prior to the moving date: they contacted us one about five days before, and once the day before to confirm the date and time. This, combined with the price, would have warranted a five star review. However, they never showed up. Not only that, but they ignored repeated phone calls on the day of. We ended up having to find other movers at the last minute, which was difficult and expensive. If they had called me even once to say that they would be late or not coming, we could have compensated.

I used this moving company last year and they were horrible. They showed up in a half broke down…read morelittle truck with things already in the back of it. They also had athere girlfriends in the truck with them. They were very unprofessional and they look unprofessional. My husband had to help them with a lot of things they smelled as if they were drinking before they showed up. They also broke my dryer that was a month old and they never said they broke the knob off my brand new dryer. When I discovered later on I called them and they were so drunk and rude to me they wouldn't let me have there insurance information or anything. They said they would pay for it out of pocket and they never showed back up. My husband then called them and they were so rude and out rate to him as well.. thank God the dryer was still covered under warranty and now we are moving again and I'm looking for movers and came across there name I decided to write this review so know one else goes through what we did..... Rude and unprofessional people

My Big Move - movers - Updated October 2026

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