This guy knows his business.He did an excellant job on my husbands truck. Looks like new.I highly…read morerecommend Automotive Specialties.

It was an unfortunate set of events that dictated we would not have our car repaired at Lucas…read moreAutomotive Specialties, but instead trade it in but that didn't stop the receptionist from being very rude, unprofessional and then hanging up on me when I said, it was unacceptable that we could not get the car back until tomorrow. I called back to speak to her supervisor and told him it was unacceptable that we could not get our car back today since she told me, I'll call you when it gets here. Making it sound like it was on its way and never once saying it could be a day or so from this morning. So I called back late in the afternoon trying to find out why I haven't heard back and she told me I couldn't get it until tomorrow. I explained that my wife needs it for work tomorrow and why wasn't I told that. She then said she did tell me, which she did not. So after she hung up on me I called back and I asked to speak to her boss. He was no better than she was in rudeness and professionalism. Years ago, I had dealt with them before and now remember what she was like that time too. They may do great work there but I wouldn't know it but I'll tell you what with those attitudes I will never go back there nor recommend them to anyone I know. I have never been treated so poorly by people who want to continue to do business in this town. On day two sometime just after 11 AM the lady from the front desk called with the estimate and we decided not to have the work done, she was angry and upset. I said I was leaving to pick up the car and that's when they told me it was taken to a subcontractor and she'll call me when it's back. I tried to interject that I would go pick it up, but she made it sound like it was already on the way. I was working and lost track of time and it got to be around 5 PM and I called back and she said the car is not there yet and that it would be there tomorrow morning. I told her that was unacceptable, because she knew my wife needed it to see patients as a traveling nurse. She said, I told you I'll call you when it's here and hung up on me. She knew from that morning that my wife was a traveling nurse and had patients to see the next day and needed the car but that didn't matter to her. Day three of dealing with Rich Lucas of Lucas Automotive Specialties and his representative at the front desk. I arrived at 8 AM, and another man was trying to help me but when Rich walked in he said I was wasting his time because I was looking for the best price for the work I want it done to the car and that they don't do estimates unless the work is being done there. (I ask you, what is an estimate for if you're gonna have to have the work done there and you don't have a choice once you get the estimate? No one I've ever dealt with before after getting an estimate done has demanded that I have to work done by them because they did the estimate. That is utter foolishness. So not only is he a mean old man he has deceitful business practices any uses fear and intimidation to try to get you to cave in to his view of things. We weren't even told until day two the car was taken to someone else to have the estimate done.) I went there at 8 AM to pick up the car and was told by Rich Lucas I don't listen because they said they would call me and no one called me. I said I understand but we need the car and I'll go pick it up. Rich said angrily, we don't work that way now get the "F" out as he stood up and pointed at the door. I said you're withholding my vehicle from me out of spite because we didn't have the work done here and I don't owe you any money, I'm calling the police. After the police came, he finally said the car would be there at 9 AM. I went back home and picked up my wife so she could leave straight from there. We arrived at around 8:40 AM and by 8:55 AM her car was still not there. At this point she took mine to see her patient and I waited inside where I could continue to watch the parking lot entrance. At around 9:20 AM I saw out of the corner of my eye Rich get up from the front desk and go back into the shop and then a few minutes later he showed up in the parking lot out front with my wife's car. Rich Lucas made me wait an additional 20 minutes, past the time he said the car would be there, knowing he had the car in the back the whole time. When he finally showed up with the car he had come from his back lot of which there is no access, except through the front entrance of which I have been watching since 8:40 AM. This means he is a deceitful, spiteful, lying, cheat. That's just my opinion after dealing with him for three days. It's also my opinion, based on my personal observations that he had my car the entire time and he was just being mean and spiteful.

These guys are the real deal. True neighborhood mechanics you can trust and won't rip you off like…read moremost of the corporate ones. Highly recommend.

This will be a very long review in order to include all info…read more.. This place used to be awesome... But over the last couple years the quality and integrity have drastically declined. Brought my jeep in because I thought the shocks were bad and had a check engine light, I was told the issue was a module for the air suspension. I was quoted about 2k to fix. It wasn't super important to me but I planned on keeping the vehicle so I just did it. Immediately after picking up the vehicle the engine light went on again and it was the same code. They looked at it again and said now I need some other 2k part. I told them I would have NEVER spend 4k to fix this and basically got screwed out of 2k. Fast forward, because I did have some history with this place I assumed what happened may have been a fluke but I was extremely wrong. Brought the same vehicle in because I had a code for misfire in cylinder 5 and the engine had a tick sound. They inspected and told me it just needed plugs and coils. I have a voicemail from them specifically stating a tune up will definitely fix my issue and it was almost 1,100! I said go ahead and do the work. Before I even picked up my vehicle they called and said I still have a tick and they can inspect more of course with added fees. At this point I was very mad that they misdiagnosed AGAIN and still intended to charge me full price. I called a friend who is a mechanic in Michigan and called my local Jeep dealer and with only telling them I had a misfire they BOTH immediately told me it's because of the cam and rollers which is like a 7k job! I then did a very quick google search to verify this and it seems to be a very very common issue with this make and model. I was then told by the shop manager that John (the owner) told him if we were going to "act some kinda way" over this that he would remover the labor and only charge us for the parts and to never come back (still over $500 for nothing). We had no choice but to pay since the vehicle was held hostage until we paid. Needles to say I was NEVER planning to go back there and it's really disappointing how fast this shop went down hill and no longer stands behind their work.

Got breaks, rotors, oil and new radiator with a service fluid flush. Service is always great! Never…read morehad a single issue with coming here, friendly staff and smart mechanics. And unlike other shops in the area they care about doing things the right way and that's very appreciated to feel valued as a customer.

Always have great service here. My go to place for oil changes. Very convenient making appointments…read moreonline.

Transmission fluid, and filter change. Install new aftermarket transmission fluid pan, supplied by…read morecustomer/me. As usual, top notch service. Brian and Alex are the only mechanics I trust with servicing anything on my 2020 F150 with a 5.0 engine. I sure wish I lived closer because it's a nine hour round-trip. Thanks again Brian and Alex.

BSG provided exceptional service on two separate occasions. They accurately diagnosed the…read moredelayed-start issue with our Ford Expedition, kept us well informed throughout the repair, and clearly explained what they found and recommended. Their pricing was fair, and I felt we received excellent value for the quality of their work and expertise. They also went above and beyond for my daughter by looking at her vehicle outside normal business hours and getting her safely back on the road within two days. Her vehicle also had a flat tire and they even coordinated with a nearby tire shop to help resolve it. Their Ford expertise was evident, and I found them to be honest, knowledgeable, responsive, and informative. After two very positive experiences, I would not hesitate to use BSG again or recommend them to others.

Everytime we come in, Spencer and John and the crew are always happy and willing to help. They are…read moreextremely knowledgeable and use their resources wisely. I appreciate how kind and above and beyond they have been in the search , and maintenance, of a new car. It's terrifying thinking about getting a new car, especially a used car, but they make it seamless and exude confidence while earning our trust. Needless to say, we will continue to return whenever we need help or even just to see their really cool fish tank and memorabilia.

I read all of the comments including those who left "ones". HONESTLY, I found one that could…read morepossibly be there but there is only one that quotes the correct name of people working there or associated with the shop. That said, I've been getting my Mercedes serviced there since 2002 and overall I'm happy with the service. No, they aren't the fastest but they know Mercedes and I've seen $500K classics in the shop. An owner of one of the classics doesn't take his car to an unreputable shop. They just finished my GLE63S and it looks pristine. All the cars below were serviced by Star European.

They scam 80 year old customers into doing coolant exchanges and brake flushes when all he went in…read morefor was an oil change.. he had no other work done and his coolant was just a little low. I had high hopes for this place but it's just another chain. Will not be back. The service advisor I called couldn't tell me why and Mike the manager gave me the run around before I got sick of hearing his bs.

Went to Belle tire today to have my tire repaired, which they did in a timely manner. HOWEVER,…read morethey scratched the hell out of my powder coated wheel! Those wheels cost a lot of money. Can't believe they were so careless. Makes me sick to my stomach.

Great the few months that they were here. Used them a few times for repairs. Drove by today and the…read morebuilding is for sale and vacant....no note of explanation, web site gone, also. They're gone!

From the owner: A/C Repairs and Services, All Makes and Modelsread more

Quick service, great price compared to others in the area…read more Thanks again.

Towed car from Yorkville to Peoria after State Rt 47 was kind enough to have huge potholes that…read moreblew out 2 tires!! Thank you Governor Pritzker!! Driver was responsive and friendly.