It's a shame that I have to leave a bad review because Carlos was a fantastic massage therapist…read more He is truly a healer. The reason I am leaving not a favorable review is for a couple of reasons: I made appt. with Carlos. I showed up 5 minutes before my appointment, the lights were on in the spa, but no one was there. I called the number of the spa and the owner said let me call Carlos. She said, he was delayed and wouldn't be able to make the appt. I knew this couldn't be true because Carlos is very responsible. Then, the owner said, she had a family emergency which is understandable, but there was no sign on the window saying she had to leave due to a family emergency. Then, she she changed her excuse a third time. I have been going to spas for 30 years and I never had no one showed up. I understand if there was a true emergency, life happens, but this was not the case. She did leave a message to apologize and said she would give me a substantial discount on my next massage. When I called her back, she said she would give me 15% off which I did not think was fair. She said, she would think about offering me a larger discount, but never called me back. I have been a loyal customer and always tipped generously. This is not good business and hence I will never go back there again. Also, be very careful with the woman owner because she tried to charge me for a 1 1/2 hour massage and I only had a 1 hour massage which Carlos had to confirm with her. One more thing, my husband bought me a gift certificate and I lost the gift certificate. I asked if her I could still use it, she said no because she has no record of the gift certificates that were purchased.

Well, this is a super relaxing and quite beautiful. There were just one problem. I'll get to it…read more One, the staff very friendly and welcoming which was great. Very clean and organized. Two, they are very hospitable meaning that they serve you tea or water while you wait for your facials. All organic of course. Now to the problem, my facial lady did not give me after care tips despite me telling her it was my first time doing a facial. When I asked for it , never an answer. It was to the point where I called twice before the lady told me. That was my only problem. 3/5: Would go again but this time, I would just try with someone else.

This place is overall the best massage place in the area. Every person I've had has given a good…read moremassage compared to other places in the area where I was in pain most of the time. Clean, friendly front desk, and friendly massage therapists. Will say if there's a lot of other people there it can be kinda loud but I think this place is definitely worth the price. I always book on class pass.

I had mixed experiences at this massage place. My first visit was genuinely good -- the therapist (…read morewas a male) was attentive, the atmosphere was relaxing, and I left feeling refreshed. Unfortunately, my second visit was the opposite. The masseuse seemed rushed and she definitely was inexperienced, putting pressure where she was not supposed to. (it was a young girl with a poney tail) . On top of that, there was constant loud talking outside the room, which made it really hard to relax and the masseuses were talking between themselves ( we had a couple room). I'm disappointed because I know they can provide a great experience, but the inconsistency makes it hard to recommend right now. Also, please find a more pleasant and helpful receptionist , the gentleman at the front desk has 0 customer service skills.

It was enlightening and I felt much better after I done with the session . I liked her personality…read moreand her caring manner

So worth every penny that I invested in this. I was dealing with a lot of emotional issues that…read moreheld me back from being my best self. Her virtual hypnosis sessions finally brought me to a place where I can start my healing journey and improved my relationships with family and friends in way I always hoped to. Before it was hard to quiet my mind. She is experienced and knowledgeable. I always appreciate her sensitivity and no judgement. She worked with me and my budget and you can tel she genuinely wants to just help people. Thank you! Best, Adriel.

This is a neighborhood gem. Lucy the owner is the sweetest woman and her place always is clean and…read morehas fresh sheets and covers on the beds and pillows. The prices cannot be beat and I always leave feeling relaxed and refreshed.

I was so glad to find this place during my pregnancy. They gave me prenatal massages for the same…read moreprice! This really helped me, if you're a mom you know. It's my go to spot now. Highly recommended! :)

The results after just one session are incredible…read more Less bloating, a softer waistline, better circulation, and the whole body feels lighter already. Sometimes the change is more than just inches -- it's how your body starts responding again.

I got the anti aging 90 min facial with Josine. It was great - she did a lot of extractions, which…read moreis what I wanted. My skin is much smoother, softer, brighter and clearer. Josine explained what she was doing and the products she was using the whole time. The microdermabrasion feels so good as it sucks your skin. Josine did one part of my face and showed me the results and it looked as though I had a facelift! My cheeks were much more lifted and my laugh lines were lighter. It's been two weeks since my facial. My skin is extremely smooth and bright. I don't have any breakouts now and my pores are much smaller. I plan to go back more often to keep up my "facelift"

We love Gene! He is a knowledgeable, skilled, caring, happy, professional licensed masseuse who…read morealso specializes in sports massages. He has been our masseuse for over 8 years. We have used Gene as our sports masseuse after our knee and ankle surgeries. Being active we sometimes pull or overwork our muscles, ligaments and joints. Gene always gently and firmly massages, manipulates and stretched them back to health. His Spa is very clean, quiet and easy to reach by public transportation. We highly recommend that you try Gene. You will not be disappointed :)

Gene is very knowledgeable, talented, attuned to your issues, and integrates methods from East and…read moreWest. I appreciated and enjoyed my time with him.

So nice and clean! The foot massage felt great and they were so nice. Would recommend it!read more

I had a generally good experience here! The foot massage was very relaxing--so much so that I…read moreactually found myself falling asleep. A highlight was that the masseuse ended the session with hot stones, which felt wonderful. When I first walked in, the place was relatively empty and peaceful, though it did start filling up quickly. There are two reasons I'm giving it 4 stars instead of 5. First, as a first-timer, I didn't really know the norms, and the masseuse never checked in to ask if the pressure was okay. I definitely would have liked more pressure, so a quick check-in would have been appreciated. Next time, I'll know to just speak up right away! Second, the relaxing vibe was unfortunately disrupted towards the end. A guy sat next to me and started typing loudly on his laptop and making "mmm" noises before his massage even started. It woke me up and definitely killed the zen atmosphere. Overall, it's a solid place for a foot massage, but I'd recommend communicating your pressure preferences upfront and hoping for quieter neighbors!

Tranquil and the customer service is phenomenal. They are very accommodating in terms of scheduling.read more

They have cancelled 2 appointments of mine like 10 minutes before the reservation. I won't be…read moretrying to come back here.

I went in without an appointment and they were fully booked so I made one and came back…read more The massage was amazing and my only regret is that I didn't make it longer to allow the masseuse to get all the knots out of my back. (Upper body massage) The women massaging me was around 25 lbs lighter than me (I'm about 130), but she was incredibly strong and applied much needed pressure to my back. This was my first massage and I will be going back One thing that was a little jarring is after i had taken off my top and was on the table, the women had me lift my hips and slide my pants to below my butt. I don't think it was that weird considering my pants are mid-rise, so they cover my lower back. So yeah, it was a little surprising but not inappropriate.

Good enough. Not really a store front, this is a fairly large double space w the foot massage on…read morethe left and a full nail salon on the right. They share the entry & front desk , but have 2 different business cards on the desk and I suspect they pull the nail techs to do services when busy. For example, my friend and I went in for our foot reflexology appointments. It was a short wait despite having booked on line. 3 minutes later the desk person said we could go to the right, which we agreed to, and the nail tech women did the foot massage in the pedicure seats under bright lights but nice, tranquil music. It was ok, but no where near the relaxing experience of resting back in the dark and having one of the men do their magic with feet. I would not return only because I would prefer the place on 72nd that does a great, professional job.

As per usual I had a great experience at Modern Spa. I had an appointment. I had an appointment…read morewith Chloe at 1:00 but she was able to see me an hour early. She did an amazing job with my nails and I got a beautiful metallic blue manicure. It wasn't a polish or a powder, but it was a kind of tint that she put on with a plastic applicator. She told me that she could make it last and I think they look great. I'm not surprised that I had a great experience at Modern Spa and Chloe is always the nail tech that I trust the most. She's very talented, quick, efficient, and knowledgeable. I look forward to my next appointment and I'll make sure to call ahead to book an appointment with Chloe.

Just the worst experience yesterday. I did a thorough google review…read more Given this place many multiple tries, always feel mad at myself at the end for tipping generously and being kind. No more. *Rushed service (even if not full). *Behaving like Im asking too much (when i ask as nicely as possible to not be so rough-- I get cut always here?!) *(Gel driers) Equipment is badly used and not cleaned between manicures. *Cuticle cutter/push back tools not sterilized (at least mine weren't yesterday). That pulling outwards of the skin method w/the cuticle cutter is THE WORST, who teaches them that?? *Old polish, causing air bubbles, peeling on sides--Thick. Not matching color on nail samples (Gel colors) *They get upset if you tip anything under 20% (i tip 25% bc I feel for the workers, and try to make up for those who tip low). *Check out was a clown show on that machine to enter your number(post payment). Too much to write on this, smh. Today Im getting my gel manicure redone, at the corner salon on 72nd/Columbus. They saw my nails and were shocked I paid almost $50 for this....my cuticles are red sore. Too many places in the neighborhood to choose from, and not be treated this way. Pics represent almost every nail. So upsetting to see this, and the waste of money.