I had to have my car towed today. I came across MAXX Towing and I am so glad I did! Frank was…read morethere within an hour to tow my car and get me home; and was very kind and helpful. He even gave me a jump when we got the car home and was able to get it in the garage. A lifesaver! Save this company name if you get stuck in the future because they don't come up on Google.

Came quickly and very reasonable rates. Really nice guy!read more

Great job fast and very reasonable price knew there job made it look easy and helped any way they…read morecan and the lady on them phone awesome

I called via AAA and had the best experience. Usually it is very intimidating getting car help as a…read morewoman. Darryn was extremely helpful and honest with me about what services I need!!!

I highly recommend Hopkins towing ! one of my work vans brown down on the highway on a rainy day on…read morea late night too,I called Hopkins's towing they came out so fast and helped me. Price was fair enough,I would definitely use them again. Thanks again !

I called this company on a Sunday morning when my car was stuck in the middle of the road. It was a…read moretough job and I feared I'd have to scrap the vehicle due to the nature of the repair. However, after looking at the damage himself, he put me in contact with a mechanic who was able to do the repair extremely quickly and for a very reasonable price. He even extended the tow far beyond the initial plan to this mechanic at what I thought was a good rate. Highly recommend!

On feb 12 2025 i was heading to work when i hit a ice patch (the only ice on any of the roads) and…read moremy back end swung to the right hit that wall then i shot forward into the concrete divider. 2 other cars spun out by 6am. The 2nd officer was about to throw flairs out when the 3rd car spun out and the officer had to jump out of the way and the guy hit tge cruiser instead. At 645 truck was picked up an i specifically asked if i could get a ride so i can get my stuff out before it started to rain (passenger window was down and no way to wind up). The driver said we dont open till 9am. I said ok what if u just take me to the steet infront of the business and i can get my stuff out before it goes onto ur property? He says again we dont ooen till 9. Talk to the officer about getting off the interstate. Between 645-9an my truck was broken into. At 930 I call to make sure someone was there and found out my truck was broken into. Owner gave me her number and said she wasn't making a claim so she would "figure things out with me". 3 weeks and multiple calls and txt to the driver to relay my message to her since the number she gave me is no longer active. (About 1200 worth of stuff was stolen). There was a camra and u see the guy but no leads with the police and case was closed. Between the braken and the 1st 2 weeks i have have multiple txt and calls with the driver and he did explain the owner was sick then was dealing with family issues. Which I understand but "she" never reached herself and explain the situations that came up. I called and txt the driver multiple times since the truck was broken in to and he sent my messages out to her and he told me she would reach out. After a month I still haven't received any contact from her. Even with everything going on she still could have reached out and explain but she did/hasn't. Also just found out that SHE never gave the police the recording of the theft.

Work With Darryll's often and they always do a great job. Enjoy working with them. Top notched…read moreservice every time.

I called a tow truck through roadside assistance, and MJ came out. He was efficient and friendly,…read moreand helped me get the base to my daughter's car seat out of my car. This was a stressful situation and he was very sweet.

these people are so rude and I do not recommend going service with them. The guy blocked my number…read moreand left without even getting my car and ignored the person trying to give him the keys. rude and ugly

A $337.30 tone deaf and upsetting experience this morning, for a 5 mile tow. Sherry is racist,…read moreprice gauges, and makes up payment policies. Maddie does not know her job and simply offers a fake apology. The operator last night was threatening, rude, a liar, and dismissive. $95.00 admin fee, $242.00 tow from Florence to Erlanger, and a 5% processing fee (even though some was paid in cash). The operator towed from a parking lot last night at 1am. While towing, an employee that was parked in an incorrect spot, the operator was threatening, rude, and dismissive. The operator while carrying a gun on his side talked down to an employee who was just trying to gather information and process what was happening. When asking basis questions of how much, where to go, and when can I come pick it up, the operator made comments like, "Get away from the car or I have the right to defend myself." "And this car is mine, until you pay for it." Told the employee it would be $100. Call the customer service this morning and Maddie answers the phone. She does not know what she is allowed and not allowed to do, when offering payment suggestions. Apologies for the operator but is unwilling to discount the outrageous amount of money to compensate for the operator's rudeness. Lastly would not provide the name of the operator to report him for threatening behavior with a firearm. After dealing with an operator and customer service representative, Sherry spoke as the manager on-site to see if grace could be given for the situation at hand. Her idea of grace is waiving a storage fee (the vehicle was there for less than 6 hours) and allowing someone other than the owner of the vehicle to make a payment. She threatens to charge storage if we cannot pay in full today, does not apologize for her operator's behavior, and falsely claims the owner of the vehicle is the only person that can pay for discharging the vehicle, with the owner there giving consent. It is upsetting when you have your car towed for something you know you did wrong. However, Smith Towing had the option to be transparent, polite, knowledgeable, and customer friendly and choose to do the opposite of all 4 qualities. I will be calling the police to ensure all the operators have concealed carry permits and I will be suggesting Jabil/Crane use a different tow truck company in the future. Do not provide this company with another opportunity to treat people's car like a ransom.

very Rude customer service, lost the keys to a car they didn't even tow, they were all clearly on…read morethe same key chain, apparently they "lost" the most expensive one. I would not recommend this place to anyone, they work for the county and do not care about your property. 0/10 I wouldn't even rate them that's how bad they are.

My van got stuck on my driveway grass couldn't get out for several hours and I call every towing…read morethey were asking too much, and they give me couple of hours to get there until I called one way towing and driver name was Jacob didn't take more than 20 minutes showed up with sense of humor and got the job done in 5 minutes with lowest price. Hope no one get in trouble towing but if you do call these guys are the best. Thank you, one way towing, you guy are on my future towing list.

Called for a non critical tow. Good communication, fair price, and got to me on time. I would…read morerecommend.