I booked this mobile mechanic through Yelp for a diagnostic after already having my Jeep scanned at…read moreAutoZone and receiving error codes (injector, spark plugs, and gaskets). I explained this upfront and still chose to proceed with a diagnostic to confirm the issue. I was quoted a flat $65 diagnostic fee by the owner with no mention of pricing ranges or tiers. I agreed and scheduled the service. The technician arrived about 30 minutes later than scheduled, which I was informed of ahead of time. During a brief text exchange with the owner, I expressed concern due to a prior negative experience with another company. The response I received made the interaction feel slightly tense, including being told I could "find someone else" if needed. When the technician arrived, I explained the issues and the codes I already had. During the inspection, the technician began deeper inspection work on the vehicle. I was not clearly informed beforehand that more extensive disassembly or work beyond a basic diagnostic could result in additional charges. Afterward, I was told the diagnostic would actually be $200 due to the depth of the inspection, despite originally being quoted $65. After discussing this, I was ultimately charged $75. I expressed concern that the pricing change was not communicated upfront. The owner later acknowledged that he should have communicated a pricing range and that this was a mistake on his part. I requested a copy of the diagnostic findings I was being charged for. The response indicated there was no formal report, but pictures and a summary were provided. Communication afterward included frustration from the business regarding the reduced payment, despite the pricing change being due to lack of prior disclosure. While I do believe the technician performed the inspection thoroughly and provided useful findings, the core issue was the lack of clear communication around pricing structure, scope of work, and potential cost changes before work beyond a basic diagnostic began. I would recommend future customers get very clear written confirmation of what is included in the diagnostic fee, whether deeper inspection can change pricing, and what documentation will be provided before service begins.

I am so excited to have found such a fair, honest and convenient mechanic! Tanner was excellent in…read morehis communication, fairly priced, and went above and beyond to even put gas in my car while test driving it. He gave recommendations based on other things he noticed and sent me an estimate for those services right away. He provided video of the issue, receipts and an invoice itemizing work performed right away. Communicating via text was so helpful as I was coordinating the repairs while working, and he made everything so seamless! I will definitely be using Tapia Auto for all my needs going forward!

Came in to get my brakes replaced. I was overall satisfied with their service. Thought they were…read morevery professional and the pricing was reasonable. I would recommend.

I called in a few days prior to wanting to come in and thankfully they were able to accommodate a…read moredrop off. I needed an oil change and tire rotation, they also did a whole car review. I really appreciate their text message system that allows me to review what they're recommending now and in the future. I also really enjoy that you can opt right then and there to approve or deny a service. It also has prices estimates. At the end of the service the price estimates were the same as the charges (not sure if it would ever vary or if they would call before if it was to be more) I appreciate the pictures they take too! Pricing seems to be fair and comparable. The service was excellent. Very approachable and patient as I had questions and concerns since I'm not familiar with car stuff. It's easy enough to find, squeezed between the sonic and gas station. You could probably wander around and sit other places if you needed to wait for your car. I definitely plan to come back for my future care services and recommend!

I was nervous about letting a shop replace an entire drivetrain on my 1-owner 2006 Honda Ridgeline…read morewith close to 300k miles, including rebuilt engine, transmission, everything. My truck now runs better than it did when it was new! I don't want to buy a new truck, they cost too much. I want my 2006 Ridgeline to run forever. I am so happy to have found a reliable honest shop that does such great work!

There was a package sold when they first open making oil changes very affordable. They were quick…read moreand had constant text updates on the vehicle. The customer service was good. The staff were not pushy at all. The offered recommendations but did not make you feel like you had to purchase from them.

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

Was told over the phone today by Ken the Service Manager that they don't match or beat prices,…read morewhich is false advertisement, he said that was something that the marketing folks put on their website but they don't honor it. He said I was the first person in 5 years that had asked for prices to be matched from another nearby mechanic shop. He even said that the prices that they quoted me, that I should go to the other shop instead, was a $60 difference by the way. Was also told by Ken that I wasn't a good customer because I had only done one oil service with them in a year and a half. Will never give Crawford's my business and they're just another auto shop that's dishonest and takes advantage of their customers. Hard to find integrity these days!!

This place came highly recommended by some close friends of mine that know WAY more about cars than…read moreI do. They absolutely did not disappoint! Took my '14 Coyote in for a dyno tune after I did intake, headers, exhaust, etc. Tiffany was super helpful and communicated very well through the whole process! They knocked it out quickly, did a full blown custom tune (not the copy/paste crap or email in tunes that other places use) and the car drives and feels amazing. Everyone there was super knowledgeable and friendly, and it was well worth the money. Will definitely be coming back here as I build up this car into a nice daily, while stacking cash for a REALLY fast car next year

About a year ago, I took my LS engine block to APA Total Car Care to get a quote for replacing the…read morecam bearings, and unfortunately, I didn't have a great experience. When I dropped the block off, I was asked to leave it by the shop door. It sat in that exact spot for over two weeks before I finally received a quote, which I felt was unreasonably high for the work. I understand that shops have minimum charges, but waiting more than two weeks for a quote on a cam bearing replacement--only to receive a price that high--was frustrating. When I picked the block up, it had developed some surface rust because it hadn't been moved the entire time it was there. That said, the staff was friendly and professional throughout the process. Because of that, I'd be willing to give them another chance if I needed different work in the future. However, my first experience ended up being a frustrating waste of time.

First, let's just say the Customer Service from Steve and the mechanics are top notch. They always…read moremake you feel welcomed and are thorough on what needs to be done to your vehicle. I feel all the staff that has worked on my car is honest and reliable. They will make recommendations but I never feel like I'm being talked into anything. Steve always calls and goes over everything before they get started with your vehicle. I always leave the shop feeling like my vehicle is running top notch with the best reasonable prices. They usually are the same day pick up or the next day pick up depending on parts availability. I would highly recommend Highland Auto to anyone.

I have finally found peace of mind when I need my car serviced. I have referred several people to…read moreHighland Auto, and had my car worked on several times, from an oil change, to serious repair work. Steve Montosa has always been very accommodating, pleasant, and caring. The prices there are very fair. I'm grateful. Marilyn C.

Great communication. Great service. He got the job done within 24 hours of first contact…read more Reasonable price! Would definitely use Mike again

Mike swung by my place to perform an oil change on my 2021 Audi S7 and handled the job with ease…read more Our conversation about my car made it clear he knows his stuff. Would highly recommend to anybody in the area A+ 10/10

I had a great experience with this mobile mechanic. He came out to me and replaced my A/C…read morecompressor, and the whole process was smooth from start to finish. He was on time, professional, and clearly knew what he was doing. He explained everything in a way that made sense, didn't try to upsell anything unnecessary, and made sure the job was done right. My A/C is now blowing cold again like it should, and the car is running perfectly. You can tell he takes pride in his work and cares about doing a quality job. On top of that, the convenience of him coming to me saved a lot of time and hassle. I'd definitely recommend him to anyone looking for reliable and honest mobile mechanic work.

I am giving two stars because of the only positives: they scheduled my inspection within a few days…read moreof calling and Justin, the technician that arrived, was very nice. However, I am very disappointed with the level of expertise and outcome of the visit. My 2014 Jeep compass has had the check engine light on for a week, steering locked up last week, and has had delayed clicking start. Justin arrived, I gave him the full history of my vehicle (no problems for 10 years) and the issues occurring the last month or so which prompted the call. He started running tests, even drove the car around to see if he could replicate what I had been experiencing. About 30 minutes into the visit he said he couldn't replicate any of the issues; that's okay, as I mentioned it only happened about 50% of the time. But he sat in my car another 20-30 minutes or so, told me he had to call his boss because he was completely stumped. Not really what you want to hear, but even I started making suggestions of what it could be so he could at least do something for me. At the end of the visit he basically just said "sorry I have no idea what's wrong, maybe replace your battery?"... the only thing he found was a sensor on my engine needed replacement, but it's totally unrelated to the other issues. I ended up having to pay $150 for literally no better idea what's wrong with my car and not feeling any safer to drive it. It was a huge waste of my time and now I'm out $150, and I still had to take it to another shop that already figured out the problem not even 24 hours later. Save yourself some money and go to a real auto shop. I understand that some technicians may be learning or lack the knowledge to dive deeper, but someone should be going with them to assist so your customers aren't left feeling robbed and confused.