I really enjoyed coming here when it was Puget Sound PT. Since it's changed over to RET, the…read moreoffice has been discombobulated. My records were confused with another patient multiple times- to the point that the Tacoma office was calling me about missing appointments at their office even though those appointment weren't for me. Also, this location seems very stressed and understaffed and every time I went, it never seemed like a continuation of my last appointment. I would be giving exercises to do but then the next appointment I was just given new ones without any follow up on the prior exercises. I didn't feel like i was really given any opportunity to continue and grow from past appointments.

I am writing this review because people should know about my bad experience yesterday at Puget…read moreSound Physial Therapy. I had an appointment with Lisa Bowling, 1:45 PM., yesterday 26th of Sep, 2022. When I arrived at Puget Sound Physical Therapy clinic at 1:35, P.M., the receptionist told me Lisa Bowling had to leave due to family emergency, so I got turned around & came home. Of course I was very upset about wasting my valuable time. My questions to the owner & management team at Puget Sound Physical Therapy clinic are; 1. Why didn't they call me, send me an e-mail or text me before I showed up to the clinic? 2. What kinds of patient care is this clinic providing to sick patient? 3. How can you compensate my time & effort about canceling my appointment in front of my face when I showed up? 4. When I called them for my initial appointment, they warned me if I have any no shows for my appointment without 24 hour notice, they must charge me so I have to give them 24 hour notice. "Where is my 24 hour notice for cancellation of my appointment before I showed up?" 5. Is this place really taking care of sick patients? 6. What happened with patient care & compassion for taking care of sick patient? PUGET SOUND PHYSICAL THERAPY MUST LEARN PROFESSIONALISM, PATIENT CARE & ORGANIZATION SKILL. I will never go back to Puget Sound Physical Therapy.

If you are an EDS patient -- or anyone with a complex, slow-healing injury -- stop scrolling and…read morebook with Dr. Kindra McDougall. I am a patient with hypermobile Ehlers-Danlos Syndrome and came to her with a left quad tendon tear (where the tendon had actually pulled away from the muscle), bilateral elbow tendinopathy, and a right shoulder supraspinatus incomplete tear. I had already been through prolotherapy and PRP injections -- the supposed gold standard for EDS -- and was still not healing. Dr. McDougall didn't give up on me or accept the plateau as the answer. She researched paired regenerative therapy and brought a peer-reviewed study to our appointment showing statistically significant success rates for shockwave combined with PRP in EDS patients. We built a treatment plan together, and she administered five of my six shockwave sessions herself. The results were confirmed by ultrasound: the tendon reattached to the muscle at two separate points. My PRP specialist was dumbfounded. By the end of my treatment, I had full quad function, meaningfully reduced elbow pain, and I returned to barre classes -- pain-free -- for the first time since my injuries. What makes Dr. McDougall exceptional isn't just her clinical skill. It's that she treats you like a whole person, stays current on research, and refuses to let a stalled treatment plan be the end of the story. She works across multiple locations, and I can say with certainty: wherever she is, she is worth the drive.

Not fitting my situation or needs. Also rushed and superficial. I will not return! Truth in…read moreadvertising would be appreciated

If you are looking for outstanding physical therapy care in the Lacey/Olympia area, I would…read morestrongly recommend Inspire Physical & Hand Therapy. Clinical Director, Physical Therapist, and Owner Kristina Pittman is exceptionally knowledgeable and professional in both her initial evaluations and her ability to design detailed, comprehensive rehabilitation programs tailored specifically to each client's needs. Rather than using a "one-size-fits-all" approach, she carefully develops individualized treatment and exercise plans based on the specific injury or condition being treated, while also taking into account the client's age, fitness level, mobility, and overall rehabilitation goals. I can personally attest to the quality of care provided at Inspire Physical & Hand Therapy, as I have received treatment there over the past several years, including during 2026, for multiple areas of the body ranging from my neck to my knees. Throughout that time, I have consistently been impressed by the professionalism, expertise, and individualized attention provided by the staff. Each rehabilitation program was carefully tailored to address my specific physical therapy needs and adjusted appropriately as progress was made. Equally impressive is the supportive and welcoming environment created by the entire staff. From head scheduler Cassie, who helps keep appointments and scheduling running smoothly, to physical therapy technicians Darion and Allie, the team consistently demonstrates professionalism, encouragement, and genuine care for the clients. Darion and Allie do an outstanding job assisting patients as they work through the exercise programs designed by Kristina Pittman, helping ensure exercises are performed correctly, safely, and effectively. What truly stands out about Inspire Physical & Hand Therapy is the combination of clinical expertise, individualized attention, and a positive atmosphere that motivates clients throughout the rehabilitation process. The staff genuinely appears invested in helping people improve their mobility, strength, recovery, and overall quality of life. If you live anywhere near this facility and need physical therapy or rehabilitation services, I would highly recommend considering Inspire Physical & Hand Therapy for your care.

Breaking a bone in my left hand was no fun, but everyone at Inspire made the recovery process so…read moreeasy. Renee, Mindy, Karen, and Ronnie are just the best therapists ever. I was super lucky to be working with supportive, friendly, knowledgeable professionals who actually made my time there enjoyable. It may sound weird to look forward to therapy, but Inspire is such a nice clean & comfortable facility with the most personable team and cutting edge toys/tools that it was like a spa day for my healing hand. Thanks to everyone for the great conversations - I learned a lot about strength, stability, and rotation. And I'm doing great! Driving my car used to feel like lassoing an elephant, and now I have my indepence again. Thanks so much for the kind motivation, my experience here was some of the most rewarding hard as heck work I've ever done. Appreciated.

These guys are THE BEST. I have done PT pretty consistently for the last 10 years due to ankle…read moreinjuries (because I'm a klutz) and a spine injury from being rear-ended. I have worked with some very good PTs over the years. Zach and Stephanie are better! The care and attention they (and their team) provide is top notch, and they are incredibly knowledgeable. I have never felt rushed through my appointments, and have plenty of dedicated 1:1 time with my PT. Their PTA's, Damon & Svenja are just as amazing as Zach & Stephanie. Guiding you through your stretches & exercises, providing incredible support and expertise to make sure you're doing it right. As with any PT program, you have to trust the process. My baseline was unable to leverage a glass of water in front of me, and unable to sit or stand for more than 30 minutes without significant pain. Stephanie started me off with such tiny movements and stretches that I wondered if it would even work. The end result has been steady progress without any major setbacks, and the appropriate amount of discomfort. (You just can't avoid discomfort when you're rebuilding musculature) Stephanie takes into consideration my day to day life, how I need (and want) to function, and has tailored treatment to help me move through the world on my terms. All while getting closer every day to being pain free. The warmth and connection from them to their patients is felt the instant you walk through the door. I am confident they can help anyone. Over the last several months I have watched them rehab teens with sports injuries, middle aged folks with chronic injuries, and seniors recovering from surgery. Don't hesitate, just make the appointment!

Knowledgable staff and great care! Just started seeing after knee replacement surgery for rehab. I…read morehighly recommend!

After years of back pain, several doctors appointments, and multiple stutter starts with physical…read moretherapy, I am pain free. Linnea took so much time to ask questions, not just on our first day, but continuing through our sessions. She is the first person to look at my complete medical history and the entire picture of how my body was functioning (or not functioning). The eventual diagnosis was both disc issues that I knew about and sacroiliac issues previously undiagnosed. She took the time to reteach me the little tedious movements that had been amplifying my pain. But she also did not strong me along in unneeded sessions. As I started feeling better, she didn't abandon me, but she slowly spaced out out appointments. I had some specific goals (jogging and pilates) I wanted to accomplish before I left therapy. She was very supportive and understanding of those. When I was able to do this pain free, she gave me her contact info in case of any issues and sent me on my way, exercises and stretches in hand. I am extremely thankful for and impressed with this office!

I saw Lennea Comstock for a knee injury caused while skiing, and she was able to give me excellent…read moreexercises to help strengthen my quads. But what I liked best was Lennea's ability to use the Jones Strain and Counter Strain method of manipulation which is superb. There are very few people who know how to use this method properly. I highly recommend seeing Lennea for her ability to re-align the joints and provide a lasting solution to pain removal. Thanks, Lennea! It's a pleasure working with you!

100% recommend coming to ProActive for any of your physical therapy needs. I had no idea what to…read moreexpect, but the staff are so friendly, educated and hard-working that I felt comfortable right away. I noticed a huge change in myself, and that is credited to the folks here that pay close attention to each person's needs. I looked forward to my appointments every time. If you took some of the brightest and nicest people and grouped them together, you would find them here. You can rely on them to guide you through a healing process. They listen to you and remember your issues. If you're in need of physical therapy, I encourage people to come here.

From the owner: We help you get back to work, sports, and life!…read more Physical therapy at ProActive SportsMed is specifically designed with your needs in mind. We break down the demands of your activity and tailor a program towards that activity. Our goal is to get you back into your life as quickly and safely as possible. Call us today for more details and to schedule an appointment.

I've had great care, treatment and results after four surgeries over the past decade or so. Two…read morehand surgeries, with the OT team led by Christa Huddleston - great results and such attention and care given to patients. More recently, I've had bilateral hip replacements and have had wonderful therapy results after both. Again, with such care and attention to recovery and beyond. My husband is now going to be receiving care from South Sound - Lacey. Due to his physician's scheduling and re-scheduling of the surgery, Carrie and Dani have very kindly and creatively rearranged appts twice in order to get my husband in. They definitely went well above and beyond in taking care of our needs. Such a great team!

Review is for S. Sound Industrial & Hand Therapy - Olympia (Same company with different name)…read more First visit was very good with Zach drilling down to all my issues that brought me to PT. Initial exam was very through and complete with an action plan to get better. Given printed instruction of the home exercises and you have a website portal develop specifically for you with your exercises and means to chat / email with your assigned therapists. Will revisit the rating as PT continues.