I rarely write reviews, but I wanted to let others know about my experience with FamilyAir. They…read moreinstalled a pricey ac unit on the roof of my townhouse. A few months later I received a very high elec bill. FamilyAir promptly came out, found the issue and repaired it. Over a 6-week period, my bill was $800 higher than in previous years. FamilyAir was very responsive and helped cover the cost associated with the problem. I highly recommend FamilyAir, a company of INTEGRITY.

Required several callbacks on improper installs. I ended up fixing things myself. Rip off charges…read moreand refused to document hours worked. I would recommend only to people I hate.

I have had great experience in the past. The person that use to come out isn't there any longer…read more But the last person was just as good. I sent an email a month or so I'm ago for a tune-up, and asked if I could also get a quote for a mini-split for the garage. I never got a reply. So maybe the company has gone thru some changes. Or a new owner. Anyway, I'm just going to do a DIY install with a MRCOOL. My system is only 5 years old, so I am not too worried about the HVAC. You will probably have to call them to get a response.

I cannot say enough good things about our experience with Fairway. When we bought our 23 year old…read morehouse 4 years ago we knew we were going to have to replace the original HVAC. We were shocked by the estimate we got from the company we had been using for maintenance so we decided to see what other companies were charging. Fairway's customer service began with a nearly 2 hour visit with Jacob as he went over everything with us. The out-the-door price was nearly $8k less than the first estimate we had gotten. Once we made our decision we had an appointment two days later. We were told it might take 6 hours and they were done in roughly 3.5 hours. All 5 of the guys were great. This company was founded by someone who has high ethical standards and ensures his staff adheres to those standards. That is who i want to do business with.

We have had a service contract with Hamstra for more than 20 years. Great service and easy to…read moreschedule. Dave has personally handled our account - he is wonderful to work with.

We have been with another "local company" for years for installations and service. On a semiannual…read moreinspection on 6/17/26 we were told that our 9 year old split units both had coil problems and repairs would exceed $13,000. Upon checking we discovered that this long time, local company had been sold to a national company/fund which acquires and then operates smaller local companies. We decided to obtain a second quote and Daniel from Hamstra spent 3 hours checking the systems and concluded it was in good working condition. We just signed up for a service plan with Hamstra and will be using them in the future. In our opinion the consumer needs to beware of upselling and if you question a quote obtain a second opinion.

I have used them twice in the past year. The technicians were Tony and Jesse. They arrived within…read morean hour of the promised time. Both very professional. They both explained the work well and did not try to upsell or sell me something I didn't need.

We had a great experience with Frank's Cooling & Heating!…read more Frank Jr. was our technician, and he did an outstanding job installing our new Bosch heat pump. He also rebuilt our heater closet and completed all of the electrical work with excellent craftsmanship. The installation was clean, professional, and everything was done right the first time. The new Bosch unit looks great and has been working perfectly. Frank Jr. was knowledgeable, professional, and took the time to make sure everything was completed to a high standard. We couldn't be happier with the results and would highly recommend this company to anyone looking for quality HVAC installation and service.

The most honest and transparent HVAC company I have ever delt with. I thought it was time to…read morereplace our 30+ year old HVAC system and had Samson and Sons come out to provide a quote. The sales person after discussing all the options recommended before I replace the unit, to have it evaluated. Kyle from Samson and Sons came out and performed a mirid of tests both electrical and mechanical including pressure testing. He found a couple of corroded wires which he replaced at no additional charge and also made sure that the evaporator condensate drain line was clear and flowing properly. In the end he recommended that we not replace the unit as it was running well within manufacturers specifications. He recommended that we run it until it dies. As a company who is in the business of selling new HVAC systems they had every motivation to recommend a replacement but did not. When my unit does die, I will only purchase its replacement from Samson and Sons!

This is my number one Choice to keep my Carrier Ac roof unit up to Par…read more Unit installed with the house in 1979. That's a long life. I do my paid Annual tune up with Sampson. Today i have Dylan again and an assistant. They would change my ac house filter at no charge if i have the replacement. But i do it myself every 100 days . ....so its also due this week. ...I get them online now. This is a great Vendor. update later AM. : i needed two areas resealed that might weep or are weeping. And a exposed to the sun/weather insulated wire that finally is cracked and would let in water (rain). So, they offered me a choice i could do it with advice and pictures or let them go back up and finish the three items. So the new house policy is less ladder work for me , so simple decision. Handle it Dylan !! Ok Sir, we're on it.

Brandon was responsive and knowledgeable. He gave me several different options with a variety of…read moreprice points and quality to fit my budget too. Once we decided on a plan he was able to install the units very quickly and did a professional and thorough job. He completed the minor installation details and even cleaned everything up and demonstrated the proper use of the mini split units for me. I highly recommend Arctic Cowboy for a professional installation and budget friendly options.

Had an excellent experience with the quick response to my inquiry for my ac repair. Brandon showed…read moreup and was both very professional and friendly. He quickly diagnosed the problem. Their price to diagnose the problem was extremely fair. I look forward to calling them in the future if the need arises.

These are folks we are SO glad we found. We called to get a checkup on our AC before the heat…read morebegins in earnest. First, we got an appointment very quickly. Super tech Jacob was prompt, courteous, and very skilled. He gave our units a thorough, gave us insight on status, options, and wrapped up his checks very nicely. The costs of our contract are very reasonable, and we could not be happier than to have these folks keeping our systems up and running very smoothly. Give them a go!

We had a routine, pre-season inspection of our home heating by a "big box" provider. The…read morerepresentative came to the house to inspect and declared our system was leaking carbon monoxide, resulting in him shutting down and locking out the system and arranging a a follow-on visit to propose replacement HVAC systems for our home. Suspicious of this result, we found two highly-rated independent HVAC shops - including ComfortX - to perform their own inspections, neither of which corroborated the CO reading. Likewise for the gas company, who came out and also confirmed no leak. So, the CO panic was wrong, whether intentional or not. Jacob from ComfortX was fantastic! He showed how the CO sensors may provide a false positive reading if not operated correctly. He then showed how to test correctly and that the test confirmed no CO. Separately, he DID identify a problem in the controller board that resulted in intermittent heating, a symptom we had experienced the last few years. He was able to isolate the problem to and perform a repair, and got everything fully functioning by the end of the same day. So, rather than us being shut down and waiting for a quote to replace two HVAC systems, instead, thanks to Jacob and ComfortX, we have two fully inspected and functioning systems and a comfortable home, all for a very reasonable inspection and repair charge. It's a huge relief whenever you find someone competent and trustworthy. I am thrilled to have Jacob and ComfortX in my contractor Rolodex! As an added bonus, our house had two systems that were nonfunctioning since we moved in three years ago: air purification and whole house humidification. Numerous visits from various contractors resulted in versions of "We don't know how to do that" type answers. In contrast, ComfortX explained how these systems worked, described what it would take to get them functional and installed optimally, and they will be soon doing the repair that we have been struggling to get done for years now.

I had a great experience with Platinum Heating & Cooling. When I called, Jay made sure they got…read moresomeone out to my house quickly, which I really appreciated. Manny was the technician who came out, and he was outstanding. He took the time to help me figure out what was going on with both my AC unit and my water heater. He didn't rush the visit, explained everything clearly, answered all of my questions, and made sure I understood my options. Both Jay and Manny provided excellent customer service from start to finish. If you're looking for a company that's responsive, honest, and professional, I highly recommend Platinum Heating & Cooling. I'll definitely be calling them again if I need HVAC service.

I called at 9am on a Friday... in AUGUST... and Platinum Air immediately answered and had an…read moreopening at 1-3pm that SAME DAY! I was pleasantly surprised. I called them to service an AC unit that was blowing but not producing cold air. My technician, Andrew, called to let me know he was running early, again a pleasant surprise! He had my AC unit up and running in less than an hour. He explained exactly what had happened, a bad breaker apparently, and fixed it in a jiffy. Rates were very reasonable: $99 charge for breakdown service plus a very reasonable cost for a breaker repair. I will DEFINITELY call Platinum again if my AC goes out.