I'm am so grateful to all the ladies there that helped me with my grandson getting a license so…read morepatient and explained everything. always good experience when I come in there ...prompt and courtesy shout out to Brisa,Sally,Diana,Cynthia and Karla!!! They all deserve a raise!!!

Fast and friendly staff was in and out less than 10 mins and staff was also very helpfulread more

The experience was one being taken care of by someone who was excellent at his Job. Joel was…read morecourteous and knowledgeable. I left knowing that I would be recommending this place. 5-star customer service.

I've only been here 2x (once was to apply for a position of Driving Instructor, back when they also…read moreoperated a Driving School). Yesterday, I sold my Mfg Home. And, unlike a sight built home, a Mfg Home is sold like a car. However, as someone who has dealt with both the MVD, and numerous 3rd Party Offices, these 3rd Parties are much faster than the MVD. And, in some cases, much closer. So, usually well worth the extra dollars for the speed, and convenience. The place is on the small side. But, is very clean. They only have 2 Windows. But, when I was there (both times), only 1 Window was open. Luckily, they weren't crowded. So, the wait time was like 10 minutes. A must use facility for most MVD transactions for people in a hurry.

I came here after buying a car from a private seller in Goodyear. Being from the other side of the…read morevalley I didn't know what to expect. I hopped on Yelp after buying the car and found All-Metro. I received fantastic service and I think their fees are entirely fair. I will willingly pay a little extra to get things handled the same-day at a 3rd party MVD than have to go through the state's physical locations. I also appreciated how the staff adhered to social distancing and didn't allow more than three people inside at a time.

pay attention to how much you should be charged. I asked for an itemized receipt due to the price…read morenot adding up. he charged me extra and had to do a refund. it was fast and he was nice but clearly tried to scam me.

Just dropped in to see if I could get a replacement handicapped plaque and yes, indeed I could!…read more Super easy and I had fun browsing in your little travel shop! Thanks for being there.

What A Nightmare!! The service was terrible! It took them WEEKS to finalize my policies then they…read morecanceled them! When they quoted me a policy that they said would be cheaper on my trailer and my home and I paid them they went and canceled it after! NOW I HAVE TO GO GET OTHER INSURANCE AND GO THROUGH THE ENTIRE PROCESS AGAIN!! All Because I gave them the opportunity to quote me home & auto insurance! STAY AWAY FROM AAA INSURANCE AND THE STAFF AT THIS LOCATION!!!

I took my daughter here to get her permit and her driver's license. We waited less than a minute…read moreeach visit. The convenience this place offers is worth every penny! She took the test for her permit online at home and the driving test through a driving school, which made the process a lot easier. I called to verify the documents we would need to bring. They answered right away and didn't put me on hold. I can only imagine trying to get through to the DMV. We had the same lady help us for each visit and she was very nice. I'm surprised by the negative reviews about the workers. They were great!

Please try to avoid this place, prices are insane! Also wait time is crazy. I know there is no…read morethird party mvd around but dam!

Friendly staff, knowledgeable. They did everything for our Passports and made it simple, and…read moreexplained everything. Our whole family has used them for over a year and they have yet to dissapoint!

Although it is pleasant in there their pricing is very misleading. I had 2 expedited options…read more One that said USPS certified mail and the other overnight. Apparently their view of overnight is very different than mine. When I think overnight I think 1 night. What they do not disclose is that they use USPS priority mail express - which they say is a between 1-3 day delivery. They don't even have USPS in the description. They do say USPS in the other 2 options but no mention of USPS in the 'overnight' option. My application left Thursday with a before 6pm Saturday as my 'overnight' delivery.

Avoid at all costs. They don't seem to understand simple tasks…read more They sent me to the MVD because my license was missing a hyphen (which Arizona used to not include on licenses). They said it would be "impossible" for me to register my car because I wrote my first name properly hyphenated on the title. Drove the extra 15 minutes to the actual AzMVD in Avondale and they said it was a NON ISSUE.. The AzMVD rep mentioned Ayala by name and said they are "uncooperative and incompetent". The business is empty everyday with no wait for a reason. Just go the MVD on Van Buren and Eliso instead and keep your peace.

I bought a Golfcart and went in to register it, I was informed that someone already signed in the…read morebuyer section and never registered it so I would need to get a bonded title and could cost up to $1000 dollars,which I later found to be a lie, it's a $1500 card and the bond is 1.5% so it would cost the $100 minimum! I decided to sell the cart and told the buyer to go there and I would deduct the bond amount, they told her they couldn't do a bond and the only way was to track down the previous buyer, she backed out of the sale! This is the Tempe location on Southern Ave

I typically would just go to the MVD to take care of my business, but my real ID was expiring and I…read morewasn't required to have a new photo but I wanted a new photo taken so that's why I came here. I'm glad I did the lady that took my photo was very friendly and she asked me if I thought the photo was OK and I was like Yep beautiful love it. I look so much less crazy now!! additionally, I also had to renew my registration and upgrade to a handicap plate or whatever upgrade downgrade whatever you wanna call so I got all that done in one shot. So the convenience and also the friendliness of being able to actually get a decent photo is worth the price. that said it's pretty expensive. But it is nice to have options. The staff was very friendly took care of everything. There was no wait and got everything done and done. Thank you wvmv!

Horrible Service, Unprofessional and Disrespectful Staff!…read more I would give zero stars if I could. My experience at West Valley Motor Vehicle Services was nothing short of a nightmare. From the moment I walked in, the staff was rude and completely unhelpful. They barely explained anything to me, and when I had questions, I was met with short, dismissive responses. They didn't even take the time to properly explain the process, which meant I had to come back to finish things that could've been handled during the first visit. To make things worse, they spent the entire time speaking in Spanish, laughing and making fun of me. I could tell they were talking about me, and I felt incredibly uncomfortable and embarrassed. It was clear they didn't care about customer service or making me feel like a valued customer. I've never felt more disrespected or belittled in a place that is supposed to be there to help. This place needs a serious overhaul in both its staff and its treatment of customers. I will never return to West Valley Motor Vehicle Services, and I highly recommend you avoid it if you want to avoid frustration, embarrassment, and terrible service.

I have been here before and while there have been minor issues, Arizona Auto License Services is…read moreday and night over the state run Motor Vehicle Division. I did make a reservation and they had me in, in 3 minutes flat. Without was about 15 minutes. On my lat visit, I had to renew my license. I called and asked what I needed to bring, and was told "Nothing but the Drivers License." I arrived and was told that I needed proof of residency an my passport or birth certificate. Maybe this was for the Real ID requirements. I went home, came back and waited, this time without a reservation. Still it wasn't too bad. In the end, they have always gotten the job done quickly. It sure beats the alternative!

long waits, rude staff, no restrooms. this is clearly not a well run business. not smart when there…read moreis so much competition in the area

Amazing experience, super simple clean place, staff is super friendly, and Dakota is the best for…read moredriving tests trust me when I tell you to ask for him, he's patient, kind, and truly cares about the client thank you so much for such a safe experience. I went back in to take my ID picture and Sarahy was so patient and kind with me truly such a nice inviting place

I came in last minute when in the area trying to get some things done. No appointment and was able…read moreto walk right in. Service was so great. Our customer service person was friendly and efficient we were in and out in under 30 minutes, impressive. Prices were a bit steep for some of what I needed, but I was on a time crunch, no lines and good service was worth it to me for today's visit.