This is my second time visiting this location. Although I live in the mosaic and it's closest to…read morethe Vienna DMV location, I prefer to come to this location. I feel like the representatives are more helpful and don't mind taking a little time to explain things to you. Both visits were great. Not the news I wanted but I was more informed when I left. I was also given a printed form of the requirements that needed to be met.

This is the new location off of Braddock rd. It used to be located in fair oaks mall…read more The parking is spacious, and it's to the left of the retirement home. If you need to turn left to exit, I recommend going through the center to get to the light. The line starts much earlier than opening hour at 8 am. People started lining up at 7 am on the Saturday when I went. I will say coming early is always well worth it! They have 25 tellers so it goes quickly if you have all your paperwork ready. I also liked that when I did have to fill out paperwork, they kept me at the teller. She said we didn't have to leave because we are her customers, which was a different experience than the one in fair oaks where they would make you wait again if you didn't have the paperwork properly filled out.

I've never had an issue here or waited excessively…read more Had a noon appointment (yes, you Should make an appointment). Checked in at noon on the dot using the link they texted me. Within one minute, I was called to a teller. I was out, with my new vehicle registration and plates in hand at 12:08. MY APPOINTMENT TOOK EIGHT MINUTES! I've lived in so many states... you can't beat this.

Seamless experience here over the last month. We went twice to secure an ID for my oldest daughter…read moreand the process on both Saturdays went super well. She was able to get us registered online with an appointment...we were in and out inside of 45 min each time. Aside from attempting usage of the wireless printer on site everything went super well. We ended up needing to come back two weeks later to provide additional information. Two thumbs up overall.

I'm happy to report a 5 star experience today at the DMV!! Appointments are required for this…read morelocation and they only offer select services so check the website to see if this location is right for you! I arrived 5 minutes before my appointment, checked in and was told to wait. At exactly my appointment time I was allowed to head upstairs. Once there, I was helped immediately (no lines!). I needed to get the title for my vehicle and came prepared with all forms already filled out. The gentleman that helped me was the definition of competent and I was out of there in minutes. I hope they keep this new appointment system, it made for a much nicer DMV experience.

I went here to switch my title over on my car. I consulted the DMV website to look up all the…read morenecessary paperwork needed so I would only have to make ONE TRIP because the DMV is infamous for stating "everything you need" online & then stating something completely different or additional in person, resulting in multiple trips, excess time off of work/out of your day, incredible wait times & major frustration! This location is tucked inside the American Legion & is literally a folding table located in their main event room. I thought I walked into the wrong place, as did others behind me, but it's small size was super nice & it was epic to have no line! The person who assisted me was very nice & friendly ~ She's was 5 stars! And the convenience of being able to make an appointment & be seen right away ~ again 5 stars! And being located in close proximity to me ~ another 5 stars! The DMV gets only 1 star because of all the BS involved but it's not this location's fault, it's the way the DMV rolls. I had made an appointment & was confident that I had everything I needed to complete my transaction. Sure enough, I sat down & the lady said I needed another piece of information that was not listed on the website! What does that mean... It means that I could not complete my transaction! It means that I took off time/leave from work and drove somewhere unnecessarily! And it means that I now have to go back & do it all over again! Frustrating to say the least!!! BUT this location itself is 5 stars & I would highly recommend.

Okay, I avoid the MVA like the plague and had no idea that one had to make appointments for most…read morethings. Despite this being in another county, they have the quickest appointment for the next day. I arrived, checked in a couple minutes before my appointment and was in my car five minutes after my scheduled appointment! The staff were in a good mood and personable which has generally not been my experience at the MVA. Now that I know how this works, I will be driving here to get things done.

Didn't have to wait too long in the line- important to make an online appointment before you show…read moreup so the lines is not as long! The person that helped me was friendly and Informative!

I went to another tag and title place that charged a lot for their service fee. Then they tried to…read morecharge me for two years instead of one year, which I asked for one year. I found SH Tag& Title online. Called and they were Very helpful, very polite and great customer service. I was given a quote over the phone, and nothing changed when I arrived. Highly recommend.

Excelente service, they have a flexible schedule, highly recommended, easy you don't have to make…read moreany appointments.

It isn't there anymore. It closed down a bit after Covid started. There were long lines to get in…read moreand you had to have an appointment. A few months later I tried to make an appointment and couldn't. When I went to Staples, I saw that the letters had been taken down and the sign said it closed. Use another one.

They better need a humane heart that thirsts to serve people than not. It is easy to say no, but it…read moreis better to understand people's situation and help them.

Nice and quick service. Friendly staff. Using the website cut my time in half. Very niceread more

EXTREMLY RUDE CUSTOMER SERVICE. Sherri Jackson and the supervisor on shift (7/29/26) that refused…read moreto provide me with her name should not be in customer service especially for the state. They seemed bothered to help and the "supervisor" that refused to tell me her name started yelling over me, giving very ghetto and unprofessional service. Do better MVA. This is a major problem at many of your locations.

This place is hopping! I was later told by my partner that his is somewhat of the MVA headquarters…read more That explains it. I saw cars in line to take driver's tests and accidentally ran across the CDL driving test parking lot. Doh! I was here for my TSA interview. And I was totally confused. For one, you can't enter via the front door so, park in the back. Secondly, all the one-way streets had me going in circles. I understand the safety aspect of it, but I wish they would identify the direction on the backside of the parking lanes. It took me three times circling the parking lot to finally be able to park. There's a lot of handicap parking so, if you're coming from the back side, look for non-handicap parking on the lanes to your left. Once you enter the building, there's a lot to decipher so, come early. There are a lot of police so they might be able to point you in the right direction. If you're coming for your TSA Interview, you'll see the sign. The room is to the left when you enter. It looks like a small office, which it is. The representative was quick. I just wish those in customer service would remember the field they chose to work in. Communicate, engage, smile or something. I felt like I was intruding on her time and she was just going through the process. But hey, like I said, it was relatively painless. She took my fingerprints, took a picture, I paid and was out the door in approximately 20 minutes.

Came here on a Saturday afternoon to use the kiosk. It was time to renew the car registration. It's…read morevery convenient. Also it's open 24 hours. Just as long as you have the proper information for renewal. The kiosk only accepts credit card payments. Once you confirm all the information needed. It will immediately print out your registration with your stickers. Why wait on the mail service. When this is available. FYI there is three kiosk machines available. Their was a little line when I arrived but it moved pretty quickly. For registration renewal this is the way to go!