Yesterday, I sat in the beautifully manicured waiting area of a space Dr. Ruth Craddock had…read more"borrowed" from another company in town. The office space was small, but the attendant at the front desk was pleasant, enough, offering coffee or tea from a Keurig-type setup. I'd been in the waiting area for about three minutes when a hurried woman approached from the back offices. She said my name, asked me if I had my paperwork and insurance card. I assumed she was Dr. Craddock's office manager, so I handed her what I had, and she went to work, scanning the card and going through papers. I wouldn't say she was wholly unfriendly, but I didn't find her enjoyable, either. She was pinched and I didn't like that she made no effort to identify herself. Despite this, I followed her into the back where she handed me off to an older nurse. The nurse, again, seemed somewhat dour. Despite my attempts at lighthearted "patient" humor, her smile wouldn't budge. I didn't mind, though. She was focused on what she was doing -- no machines to take blood pressure, or automatic scales there. Everything was done by hand, or "the old fashioned way", and the nurse seemed to take her job seriously. I respected that, and the woman warmed as we spoke. Dr Craddock was early to the examination. The nurse hadn't yet finished with my history. Instead of introducing herself, taking that moment to connect, she said, "Well, I guess I'm early," and sounded vaguely miffed, then turned and exited the room. At that point, I guess I should have considered myself warned. Taken on its own, it probably wouldn't have been a big deal to me, but everyone in the office seemed grumpy, and that wasn't something I was looking for in what should have been a therapeutic experience. After the nurse finished with my history, she informed me that Dr. Craddock liked all of her patients in gowns for the first exam, and put the items (a gown and sheet) on the table. I thanked her and she left. Dr. Craddock gave me plenty of time to get changed before she returned. The first question Craddock asked was how I was referred to her. I told her that my primary had suggested her. In truth, I told her that my primary had "highly" recommended her, saying that she was great resource. This wasn't completely true. While my doctor _had_ recommended her, my primary wasn't quite as glowing. I suppose I really should have worried when Craddock said, "Let's disabuse her of that notion, shall we?" Craddock asked me standard, first-time questions-- why I'd come, what my symptoms were, why I felt I had what I thought I had. As I explained, Craddock was straight-faced, listening, then intensely scrutinized my answers. She pulled no punches, almost interrogating me at times, then castigating my answers. She explained to me that despite my research and -- years spent in my own skin -- I was, by no means, proficient in self-assessment. Despite feeling foolish, I waved it off. Part of me wanted to defend my opinions, but I was there for her expertise, so I conceded her points and we continued. Naturally, an exam followed. Not a terribly long one, but standard by all accounts. Afterwards, we sat back down to talk. She explained what she'd found, making sure to do so in simplistic terms, covering function and methodology in a way I understood. I'd come to Dr. Craddock because of chronic pain and what I thought might have been an immunological (inflammation) disorder. Craddock said she thought she found no evidence of the latter, but that the pain I was suffering from "wouldn't kill" me. This was said in such a way as to be a... joke. My husband, who'd come with me for moral support, made a sound, and Craddock, looking directly at me and my completely _unamused_ face, said, "That was supposed to be funny. He gets it." She seemed to think my husband had laughed. What my husband had done was gawk. It wasn't that he "got it", it was that he couldn't believe her open dismissiveness. I told her, flat out, that she wasn't funny. Unfortunately, I failed to tell her (in my complete surprise) that while she may have considered it humorous, hundreds of chronic pain sufferers died every day-- from suicide. As much as I wanted to get out of there, I allowed her to finish. She ordered tests, and asked her nurse to schedule a follow-up. I did my best to keep it together while it took them several minutes to send orders for blood work from one computer to the other. It took the poor nurse three tries to get my blood. Having not been privy to our conversation, she was as calming as she could have been, as I sat there silently crying (angry at Craddock's gall). All in all, while a pretty typical experience, I would never return. I didn't enjoy Craddocks bedside manner, but at least I could respect it. What I couldn't respect was a doctor so callous and flippant about pain (and patient's who suffered from it).

I saw Dr Craddock as a new patient this week. I have never met such a rude arrogant bullying Doctor…read morein my life! She scares you so badly you fear answering a question wrong. I am a nurse and have been for 35 years and still have never thank goodness met anyone like her. I was interrogated as if I had committed a crime. I have no idea why Christie Clinic has hired her. I see a nurse practioner routinely and she treats me with great care and concern while remaining professional. Dr Craddock informed me I should see a real Dr like her! I had brought my sister with me to the appointment and now she says in hindsight we should have stood up and walked out. But when you are put in the room you are asked to take everything off except bra and underwear so it would not have been attractive to walk out! Do not put yourself through this experience. Leave town. I have no idea why it takes forever to get an appointment with her because the other people I have spoke with say they will never return to see her! I dont know if all rheumatologists are bullys because Dr Kohli was one as well. Please if this review helps one person I will be thrilled! I should have gone to this site before appointment. I will for future appointments with new physicians. Funny I have never had a bad experience with NP or PA.

While I haven't been a patient of Dr Hsu's for almost two years, now, and ohhhh how deeply I miss…read moreher!, I felt that I needed to come here and write a review for her for the following reasons: 1) She deserves it! And I'm shocked to see that I'm the first person to review her! Good gracious, Dr Hsu is like... she's like the kind of doctor you pray you'll find. Warm, compassionate, understanding. She listens like no other. She spends time with her patients, doesn't rush them, takes thorough notes, thorough histories, and sets comprehensive plans! If you're not seeing Dr. Hsu, the only question you need to ask yourself (besides, "Did I fall on my head?") is, "Why not??!" 2) Having moved to Texas, I am deeply pained by how difficult it is to find an excellent GP. These doctors have more mood swings than all the cast for the entirety of the TV show Dallas! And that's saying... A LOT! What I wouldn't give for a doctor like Dr Hsu. What I wouldn't give for half a doctor like Dr. Hsu! Whether it's the bottom or the top, she's still running circles around these fools. =P 3) I don't know if I expressed it clearly enough, how much I appreciated her as my primary, before we moved away. For months after we left, she continued to prescribe a certain medication for me, a med that was difficult to find the right doctors for. Even though I'm sure it put her in a bit of a spot, she did it without hesitation or complaint. She did it because she wanted me to be okay. Because, as her patient, I came first. It's more than just an oath with Dr Hsu... which isn't to say that that's not enough or important to her, but it's just...she's more giving than she probably should be. That's no weakness, trust me. It's just that she's such an amazing person, it's really hard to put it all into words. If I had two hands full of sparklers, a line of fan dancers, an acoustic amphitheatre filled with rockin' classical, and a blimp overhead with a sign that read, "Dr. Jennie Hsu-Lumetta is the bestest doctor EVER," I still don't think I could do her justice. Sending her all my love from Austin!

Great doctor. Very caring and kind. Also very thorough with his explanations. Highly recommend.read more

waiting for 15 minutes at there front desk while people are called back with three people behind me…read morein line. but the phlebotomist was awesome so 5 stars

Went to see Jean the dietian and she was great I got lots of information and she help ne…read moreunderstand what I need to do get my cholesterol down help lose weight she gave Me app to use help me understand everything about my diet how it works thankbyou for all you amazing help. I will be back to see her.

Well, I wish I could keep my excellent score for this doctor but since I've come down with Celiac…read moredisease and some other complex health issues, he has seemed to have given up on me. He even told me that some of my issues were probably "psychological." I don't care for doctors who give me the "it's all in your head" lecture. Yes, some of these physical problems have caused some depression. But when doctors just ride it off as all "psychological," how can you not feel like a hypercondriac? However, he is still a very good doctor for many things, just not Celiac Disease. Unfortunately I can't recommend anyone in this town for Celiac Disease...I suggest going to Dr.Cupher in Chicago instead.

Dr. Bartlett is my idea of the ideal primary care physician for someone willing to take…read moreresponsibility for one's own health. First, he listens. Second, he pays attention to the patient's goals and values. For example, I hate waste and despise pharmaceutical profiteering. He prescribes generics for me; we never do a test, no matter how amusing or interesting the result might be, unless that result could lead to some actual action. We agree to keep "doctoring" to a minimum. He stood by me as I tried diet and exercise to reduce arterial blockage and avoid arterial surgery: it worked. I am no longer a candidate for surgery: that avoided $20,000 in expense and a 3% risk of stroke from the surgical procedure itself. Bartlett keeps up on the literature; he knows results from the latest research. He is a true partner who listens, thinks, and then makes candid, useful suggestions. Andrew Bartlett is not your father's doctor, who played the role of the god who can fix whatever mess you got yourself into. Bartlett is a partner who helps you keep yourself out of trouble -- and out of the clutches of the self-appointed-gods-of-medicine (surgeons). Unless, of course, you absolutely need one.

I had an appointment as a new patient for a OBGYN visit. However, my schedule changed and due to an…read moreupcoming business trip I had to change the appointment. When I called the office to reschedule the agent told me there is no appointment available. I tried to clarify with her hat stattement, is there any thing availbe in the next few months? and she replied with the same answer: there is no appointment available at all. - If this office does not want to take new patient they could say so. Saying there is no appointment available at all is not helpful and is a waste of time for everyone.

I do not give negative reviews lightly But I lived in…read moreChamabana for a number of years and I had my worst gynecological experiences here. Pushy and impatient to say the least, and a malpractice waiting to happen. I had an IUD placed and Dr. Trupin was in a hurry to get to a birth so rushed the entire thing. Terrible bedside manner. There was no prior discussion on pain management (my first IUD& I have no kids) and had no idea what to expect. I called ahead and asked if I should take anything to help and was told no and that it would just be a pinch. It was the worst pain in my life. The Dr rushed off to her birth without a word and I literally passed out from the blinding pain. They literally did nothing for me and left me in the room. I was left by myself after passing out from the pain. I eventually came to, still in the worst pain, put my clothes on, and as I was walking out the nurse just said "Glad you're feeling better" Additionally, I also had a colposcopy done and the notes were full of errors that they didn't bother to correct saying "Oh sorry for the typo, this ____ actually means this ____" They are a malpractice suit waiting to happen if they haven't been sued already. Had I had this experience being older and wiser now I would have lawyered up after my experience with them. Run, don't walk away from this place.

It's been a few years since my cosmetic surgery, so I finally feel I can talk abotu it…read more I originally went to another cosmetic surgery place in champaign, but checked out Dr. Castillo's office as well. If I remember correctly, Dr. Castillo was a little bit less expensive, so I went with him. I should have known better, because when I was looking through some beofre and after photos, he came into the room and was quite blunt that I didn't need to be looking some of the pictures ( of procedures I was not having). His bedside manner turned me off... should have been a clue. I had really droopy eyelids, so when he came in to the pre-op room and draw on my eyelids ( I guess to see where he had to operate), he had me clse my eyes, but I took it upon myself to raise my lids, thinking THAT would insure he took enough eyelid skin off. When I woke up from the surgery, I hurt! Drains behind my ears, etc. But the worst thing is that my eyelid on my right eye sticks to my eye. I sometimes have to take my finger and raise my eyelid just to get it detached from my eye. And that eye burns a lot! My eyes are no longer symmetrical. ONe is rounder than the other. You would think a surgeon would have noticed that I did not have my eyes closed correctly when he was marking them up. Yes, it is my fault for doing that, but there's a little bit of responsibility on the surgeon's part, too, wouldn't you think? I also have a very visible scar across my hairline. They had told me about it, but I didnt think it would be a big deal. Well, THAT is until your hair turns white and thins out..... NOW it is extremely visible. I certainly wish I would have stayed with my first surgeon. At least he seemed to be a lot more caring, and I am almost sure I would have had better results. This guy is not worthy of even ONE star!

I recently had a rhinoplasty at this location with Dr. Castillo in January 2019 and I could not…read moreunderstate how swiftly, and effortlessly, the process went. I had great results almost instantly, despite the fact that my nose is still a bit swollen and I won't be able to see the final result for a year. I had everything I'd asked for and that we discussed accomplished and that was my primary hope and goal for this process. Beyond this, I had three additional goals: to find a highly knowledgeable doctor with years of experience, one with a professional staff, and a doctor expert enough to have the surgery as painless as possible (highly important for me, because I have a low pain tolerance). Dr. Castillo met all my expectations, and beyond. My Surgery Journey: Before Surgery (2 years or so ago): I was researching more permanent fixes for the lack of bridge in my nose (I am African-American, female, and it's common for African-Americans/Asians/etc) and I had twice gotten non-surgical procedures with Dr. Castillo just to lengthen my nose and try out the look without anything permanent. I really enjoyed those results and how well he did them, so when it came time to choose a more permanent result, a rhinoplasty, I stuck with Dr. Castillo because I knew he had the experience and ability to give me the results I wanted. Also, his staff was incredibly kind and flexible, which was a bonus. Day of Surgery (January 2019): I arrived for my surgery and was instantly put at ease with how well the anesthesiologist inserted the IV painlessly (again, I have a very low pain tolerance) and how friendly and competent he was. By the time everything settled in, I expected to wake up with pain and immense discomfort because I had had an implant inserted in my nose. (No visible cuts or scars, at all!) Post-Surgery: By the time I woke up, I was completely without pain. I didn't even need to take Tylenol, Ibuprofen, or Advil even once during my recovery. On a pain-level it was a 0. The only discomfort was having to breathe through my nose, needing to stay home during recovery, and not being able to wash my hair and face as of yet, which is to be expected and highly doable for the week. I drove 3 hours to have Dr. Castillo as my doctor and it was well worth the trip and finances. I highly recommend him for rhinoplasty, it is painless, highly doable, and with a very professional staff.

My experience with Dr. Rafael Ruggieri has been outstanding. Dr. Ruggieri listens, cares and takes…read moretime for you. He and his staff are professional, informative, personable and responsive. I had my sigmoid colon removed for diverticulitis and had to go in for a breast biopsy 5 months later...With both scary situations, Dr. Ruggieri spent time walking through my conditions and explaining his recommended surgical solutions to my husband and I. He is truly the best! I am thankful for Dr. Ruggieri... I have never felt better!

My experience with Dr. Ruggieri was excellent. He is respectful, compassionate, takes the time to…read morefully answer all questions, and explains the surgical process in a way that's easy to understand. His genuine concern for my well being was obvious from first meeting to follow-up appointment, and his surgical expertise was evident in the results of my oconoplastic lumpectomy after a breast cancer diagnosis. I would recommend him to anyone with a diagnosis requiring surgery.

Dr. Scully is a very competent internist, and since he's an older guy (he'd probably hit me for…read moresaying so) he's seen it all. You can hardly argue with the second sense that comes with experience, he prescribes agressive care when needed but watchful waiting otherwise. See him or his nurse practitioner, and be confident that he'll take excellent care of you. His good personality makes him all the better to see.