While I haven't been a patient of Dr Hsu's for almost two years, now, and ohhhh how deeply I miss…read moreher!, I felt that I needed to come here and write a review for her for the following reasons: 1) She deserves it! And I'm shocked to see that I'm the first person to review her! Good gracious, Dr Hsu is like... she's like the kind of doctor you pray you'll find. Warm, compassionate, understanding. She listens like no other. She spends time with her patients, doesn't rush them, takes thorough notes, thorough histories, and sets comprehensive plans! If you're not seeing Dr. Hsu, the only question you need to ask yourself (besides, "Did I fall on my head?") is, "Why not??!" 2) Having moved to Texas, I am deeply pained by how difficult it is to find an excellent GP. These doctors have more mood swings than all the cast for the entirety of the TV show Dallas! And that's saying... A LOT! What I wouldn't give for a doctor like Dr Hsu. What I wouldn't give for half a doctor like Dr. Hsu! Whether it's the bottom or the top, she's still running circles around these fools. =P 3) I don't know if I expressed it clearly enough, how much I appreciated her as my primary, before we moved away. For months after we left, she continued to prescribe a certain medication for me, a med that was difficult to find the right doctors for. Even though I'm sure it put her in a bit of a spot, she did it without hesitation or complaint. She did it because she wanted me to be okay. Because, as her patient, I came first. It's more than just an oath with Dr Hsu... which isn't to say that that's not enough or important to her, but it's just...she's more giving than she probably should be. That's no weakness, trust me. It's just that she's such an amazing person, it's really hard to put it all into words. If I had two hands full of sparklers, a line of fan dancers, an acoustic amphitheatre filled with rockin' classical, and a blimp overhead with a sign that read, "Dr. Jennie Hsu-Lumetta is the bestest doctor EVER," I still don't think I could do her justice. Sending her all my love from Austin!

I do not recommend this doctor at all. The few times I saw her, she was really cold and not very…read morecaring. Additionally, she wasn't very informed about any of my medical concerns (and they were pretty common, not unusual). A friend of my parents said that she saw this doctor once and told her that she had "5 major concerns." Dr.Welch told the woman to narrow her concerns down to 3. What the hell? What kind of a doctor would say something like that?

This doctor was very rude to me and I had a humiliating experience. I told him my problem and he…read morebarked "you pregnant or what?" I said no, not a chance. Then he said "are you sure?" I said yes, I was sure. Then he asked me the same question AGAIN. Hello, I am an honest person and I knew there wasn't a chance I was pregnant. I felt like he really treated me in a very degrading way. I don't know if it is because I'm a woman and he has a problem with women or what. But I do NOT recommend him.

After I had waited exactly an hour past my scheduled appointment to be seen, Dr. Ho finally made an…read moreappearance. When he asked if I lived alone, I responded that I lived with my partner, and he asked, "Is your partner a man or a woman?" I responded, but there was no action or follow-up (or explanation) after my response. More troubling, he stated that he felt the hospital had misdiagnosed my condition and he refused to order the lab work they told me I needed after discharge. He also told me to discontinue the medication that multiple doctors at the hospital had told me to take. If you have any choice in the matter, just say No to Ho.

Well, I wish I could keep my excellent score for this doctor but since I've come down with Celiac…read moredisease and some other complex health issues, he has seemed to have given up on me. He even told me that some of my issues were probably "psychological." I don't care for doctors who give me the "it's all in your head" lecture. Yes, some of these physical problems have caused some depression. But when doctors just ride it off as all "psychological," how can you not feel like a hypercondriac? However, he is still a very good doctor for many things, just not Celiac Disease. Unfortunately I can't recommend anyone in this town for Celiac Disease...I suggest going to Dr.Cupher in Chicago instead.

Dr. Bartlett is my idea of the ideal primary care physician for someone willing to take…read moreresponsibility for one's own health. First, he listens. Second, he pays attention to the patient's goals and values. For example, I hate waste and despise pharmaceutical profiteering. He prescribes generics for me; we never do a test, no matter how amusing or interesting the result might be, unless that result could lead to some actual action. We agree to keep "doctoring" to a minimum. He stood by me as I tried diet and exercise to reduce arterial blockage and avoid arterial surgery: it worked. I am no longer a candidate for surgery: that avoided $20,000 in expense and a 3% risk of stroke from the surgical procedure itself. Bartlett keeps up on the literature; he knows results from the latest research. He is a true partner who listens, thinks, and then makes candid, useful suggestions. Andrew Bartlett is not your father's doctor, who played the role of the god who can fix whatever mess you got yourself into. Bartlett is a partner who helps you keep yourself out of trouble -- and out of the clutches of the self-appointed-gods-of-medicine (surgeons). Unless, of course, you absolutely need one.

Christie Clinic has one goal and one goal only: client exploitation. Allow me to take you on a tour…read moreof their billing department. March 2026: I visited my doctor for a 20 minute appointment. Later that month, I received an incorrect bill, as expected from this company. In that bill, Christie Clinic ignored my insurance plan's allowed amount (savings should have been $125.84; see image of my EOB). Instead, Christie Clinic billed me a whopping $174.67 for a 20 minute appointment. I called Christie Clinic, and after a week, they sent me an "updated" bill of $174.67. Yes, you read that correctly. Nothing was changed. The best part? This is not Christie Clinic's first time ignoring my insurance plan's allowed amount. They also did this to me in Fall 2025. The difference this time is that they are refusing to correct it. I know I am not the first patient they have billed incorrectly, and I certainly will not be the last. At this point, this no longer feels like a mistake -- it feels like a business practice. Check your statements carefully, because Christie Clinic is hoping you won't. Or better yet, don't go here at all.

What good is a pt. portal if it is going to kick you off at will. Plus the "fine portal staff don't…read moreanswer portal calls...are they waiting for me to contact them through the portal....which doesn't work? This is a major concern for anyone who needs more medical care then an occasional physical. Thank God the portal staff are not the medical staff. But lack of being able to communicate negatively affects medical care. Office experience? What portal office experience, answer your phone....

very nice doctor. I haven't seen him in years and he is very hard to get into see (as he's a…read morespecialist). But he's very warm and caring.

Lack of price transparency, harassment from billing. Forcing an app to do business that is shady…read moreand lacks data privacy and price gouging. Bad operation

Never a good experience…read more Had not been here in a few years because the last time (after waiting 45 minutes to be seen) the doctor was hurried and dismissive. She also told me a healthy way to gain weight is to eat more meat. Does that mean a healthy way to lose weight is to do meth? Today, I finally decided attempted to make a new appointment (of course with a different doctor). Made three attempts: 1. The doctor I need won't accept new patients. Yet there are no other specialists. 2. Called general Carle #. Got hung up on because staff members don't know how to transfer calls. 3. Called back. New person. Spent 14 minutes on hold waiting to be transferred to make an appointment. Hung up out of frustration. Shouldn't have to waste so much life just to make an appointment, where I will wait even longer, only to be dismissed because central IL doctors don't know how to deal with unique situations.