This is my portable audio go to whenever I'm in Toronto (8 years and counting). The store isn't…read moreflashy, but if you want good selection and knowledgeable, personalized advice to meet your audiophile needs Charles is your man. Aftercare is also top notch. Highly recommended.

My dad was an audiophile and certainly passed down elements of his sensitivity to me and my…read moresisters. When I got my very first apartment he gave me a 6 speaker sound system with amplifier. I (perhaps shamefully) had yet to invest in a good headset to roam about the world with and having experienced the crest of a craving for one here in Toronto on business I found this shop on Yelp quite literally searching for headphones. I hopped on the Subway, rode 13 stops from my hotel and was so so pleased I did. After patiently guiding me through an approximate 10 headphone experimentation, I eventually landed on a pair of Beyerdynamics that absolutely rocked my world. I'm thrilled to have found Charles and the HEADFONEshop and enthusiastically recommend him and the shop to anyone who's looking for insight, passion and quality. Thank you to Charles!

Fantastic place. Great service. Kudos to Peter.read more

The store is very nice inside, looks recently built or renovated. The store was overflowing with…read moreG&L, Heritage and Charvel guitars with many of the same base models. The prices are average for the Canadian market. The owner was a little abrasive when I was in the store which I wrote about, but he sent me a message on here which was quite different and even tempered. The main reason I wouldn't return is because the stock is very old fashioned and trending more towards that niche market.

Walked in on a Saturday morning probably an hour after opening. They were already pretty busy and…read morehad a big children's party coming. Luckily there was space for myself and 2 gfs. Process is simple. You pick your already made ceramic piece off the shelf and someone sits down with you before you start painting. They explain all the dos and don'ts and show you samples of a good painting job and what happens when you don't later enough paint. Then you go and create your masterpiece! You're free to use whatever brushes you want and all the paint that you need. There also is no time limit of how long you sit and paint. I think my gfs and I took about 2.5 hours? All pieces are priced differently. They're very helpful if you have any questions so don't hesitate to ask! The only thing that my gfs and I didn't realize is that it takes about a week for the pieces to be "glazed". So if you're not from around the area it might be a pain to come back and get it. If you fail to pick up your pieces I believe after 3 months, they donate them. I came back at exactly the 7 day mark and they just finished glazing that morning. Thank god, because I would've been really disappointed if I had gone all that way for nothing. They also have a sign that says no need to call to ask if your piece is ready as it SHOULD be ready within a week.

I love this place and the people who run it. You can truly have not an artistic bone in your body…read moreand create a masterpiece. Ron, the owner, and his staff are fun and informative. We were so impressed we bought a year membership so the whole family can participate together. You come in, choose your piece, get a bit of instruction and then you are off to the races. The price includes all supplies needed and the glazing, and as many hours as you need to create your work of art. You can just keep coming back for as many hours as it takes, at NO extra cost, so that you can get it just right!!! Love that! Give it a try - bet you love it like we do!

Just love the store, great finds, reasonable prices, and wonderful people - a Jewel in Kensington!…read more Mike G.

Sure they're nice but they're terrible at fixing guitars. They were able to give my Ibanez a…read morestandard setup and replace one of the pickups no problem but when I brought my bass in, they did basically nothing to fix it. I asked them to see if they could fix the buzzing that was happening every time I played it and fix both of the knobs which would just spin around and do nothing. When I got it back the buzz was almost worse and one of the knobs completely just screwed off (wasn't doing that before) would not recommend this place if you're wanting more than just a set up. Waste of $120.

Boyfriend brought me here for my birthday and it is definitely a bit $$$ but if you're very hands…read moreon and handmade is your thing, this is worth it. They've got the machines, materials, and some pretty amazing, knowledgeable staff. We were late on our first appointment and unfortunately had to reschedule, so be aware there is a reschedule fee of $60. It's quite a lot and a bit of a downer, especially when it was no one's fault, but they might have had to turn away other guests for your appointment. To the experience!!!-- Sam was with us that day and helped us patiently figure out what designs to try. She's very up front about what prices were looking at and I really appreciated that cause it gives you a chance to do some mental budgeting. We ended up making two rings each. One was covered in the Groupon cost for a smaller/ thinner ring, and then we made a thicker ring for additional $60 each. We learned a lot during the process and Sam was able to pay close attention to all of us working in the workshop. She was there to guide you, help you out, and answer any questions you had. I can't remember the last time I had so much fun working on a hands on project. And I'm super happy with the final products!! Definitely would recommend for couples for a unique, creative experience :) hopefully we can be back very very soon!!

Where do I start.. From start to finish this has been an extremely mediocre (I'm being nice here)…read moreexperience. I originally booked because of all the great reviews, but I really should have listened to the bad ones. Booking was a mess, I purchased Eventbrite tickets on Friday night for their 6 hour session on Sunday. It's Saturday night now, and I don't get a confirmation email, details, nothing (red flag #1). So I reached out the Kristin myself.. only to be told it was fully booked and booking SHOULD HAVE closed on Friday, but it wasn't so here I am now. I decided to rebook cause I've been wanting to do this, but on a Thursday night (only other night available). My session time was reduced from 6 hours to 4 hours.. My boyfriend and I were super excited to do more intricate designs, which we were informed we couldn't do in a 4 hour session and were told we SHOULD have booked a 6 hour session if we wanted to do such designs.. excuse me? We tried doing that. Thanks. -_- We settled for something more simple and made 2 rings during the workshop. We made the one included and another one since we were there anyways. Extra silver comes at an addition $5/gram (FYI: silver is incredibly cheap, like less than $1 a gram lol). I made an addition size 5 ring (?) I believe and that came out to apparently 4 grams ($20) and my boyfriend's was 6 grams ($30) which I find hard to believe. Our second rings were on the tighter side and my boyfriend brought that to her attention. Her response was: It's supposed to be like that! Both of us experience discomfort wearing our second rings (it leaves imprints if we wear it for the day.) If you do decide to go to their workshops and make additional projects, I'd suggest asking to see the weight of the materials yourself. She gave us a lower quote for the rings at the beginning. We ended up being charged a lot more. I was pretty annoyed during the workshop. Then I saw my total at the end and was really confused. I was charged tax because Eventbrite doesn't charge tax, which is fine, but Eventbrite also charged their own fees which I didn't know and thought it was tax. Then I got charged a "Square fee (5%)" on top of the extra materials AND my tax? The Square fee appears to be her payment processor. Again, on the materials and stuff, fine. But to have that charged on top of the tax??? On paper my bill appeared as: Square fee (5%).... $xxxx HST + Square (18.5%).... $xxxx As per other reviews, her lack of transparency was very shady and unprofessional. Seeing 18.5% as tax had me freaking out! And then another 5% on top of that! I asked her about the fees, but she was really hostile about it so I had to go home and figure this all out on my own. To top it off, the event listing says it is $20 overhead for addition projects, so it should have been $40 total, but she charged me $25 per additional project which comes to $50 total (separate from silver cost). It's all these small "hidden" fees that add up that leaves a bad taste in my mouth. I'm really not one to complain or write bad reviews (this is literally my first one), but this one was one hell of an experience. I've never dealt with such a lousy business like this. I feel like I've been scammed. I've tried reaching out to Kristin several times, only to be IGNORED. The fact that she dodged my attempts to contact her suggests that she knows what she's doing and that it's unethical, but like her responses to her negative reviews, she can't own up to her mistakes. This was one of the worst experiences I've ever had. I love supporting local, small businesses, but I can't support The Den. A lot of my friends asked me where I got the rings done and I referred them to The Devil's Workshop. I'd advise whomever reading this to check them out too. They're a lot more professional AND they respond to their emails + calls. Their silver quote for the same sized rings was $14 versus $30 + $40 + an additional overhead project charge of $20? $25? I don't know and I don't think they know either. She keeps changing her response to my Google review so good thing I screenshotted her original answers. She's been changing it everyday. LOL.

I recently contacted Universal Piano Services to try and sell our 20 year old piano after our…read morechildren had grown and no longer played. Ilya promptly responded to my request and was extremely professional, highly knowledgeable and he politely reviewed options with me. I was incredibly impressed at how quickly and efficiently he arranged to purchase our piano and had professional movers arrive within a few days to our home to pick it up, using the highest level of care. He also followed up with a phone call afterwards to ensure we were satisfied with the service. What a thoughtful, caring and professional approach to customer service!! Thank you!!!

I would give 0 stars if possible. I phoned about a piano inquiry, the man was rude and hung up on…read moreme after less than 30 seconds on the phone with me. I am shocked and not impressed at all.

I'm in Canada and placed an order via their "Global-e". I needed to make a return…read more First, I was not able to create a return label on the Global-e website. I contacted customer service, and it was resolved after two days. Then, they charged the $15 return fee, but REFUSE to refund the sales taxes of $50 that they collected at the time of purchase. I contacted customer service again. Five days later, they said the taxes were forwarded to my local "customs authorities" and ask me to claim them back myself. It's only been 2 weeks since I placed the order and return the product. I don't believe the taxes are forwarded to any Canadian authorities at this time. They didn't provide any detailed information on which authority they forwarded the taxes to, and when the taxes collected from me were forwarded. If the product is still in its "returnable period", any taxes collected should NOT be forwarded to any other parties. Why would you give out the taxes knowing the product could be returned? This return cost me $65 for nothing but a very frustrating and disappointing experience! My friend recommend them to me, but I'm very disappointed! Please save your peace of mind, and don't buy from this brand! There are a ton of other choices and retailers who provide great customer service! Date of experience: 08 December 2022

If London streetwear edginess and urban influence could be packaged in a store inside Canada? it…read morewould be AllSaints. Well known for their leather jackets and more fitted skinny wear, it does bring the style over the Atlantic. The store in Yorkdale is quite similar to the ones you find in UK. The one I visited in Leeds had half the space but the darkness and industrial loft vibe is the same. With men's wear on one side and women's wear on the other, you can easily look around to see if any particular cloth interest you. Most of the time, AllSaints colour scheme is dark ... olives, grey, black, or brown. Occasionally you'll get the cream or maybe a navy. This time.. weirdest thing, they had Hawaiian shirts for the men's. Like I said, weird and unexpected. The women's line tend to have a touch more colour. With summer season, they did have a few cute summer dresses. Aside from a darker colour palette, the women's wear has an obvious trend. Nothing form fitting but it can be short! Their mini dresses or skirts can much shorter than you're used to! That being said they do have a bunch of items that are ok to bend over and not feel like you're gonna be the next meme. I do find their clothes to be very different compared to most North American brands. I highly suggest you try them on ... even the ones that look terrible on the rack. I ended up falling in love with one that looks like a potato sack ... turns out it has a gorgeous low cut drape in the front and it's short. Price wise... it's not cheap at all but I do find the materials very soft and the clothes well made. They may not have a lot of tailored edges or special styling, but I find their clothes stand up well to wash and wear. It is a bit trendy so they trend may die before the clothes do. They do sales as well... I think I saw a few nice pieces for 40%. So if you're not looking to spend $100 on a shirt, you could wait for the sale. Service here was pretty good ... they were greeting everyone and letting them know of the store wide sale. They were also proactive to help find a size and also help match up other items to what we tried to find. I maybe biased but I have fond memories shopping in London at AllSaints. I feel the Canadian stores have a very similar experience. Maybe I'm not edgy enough to wear all the street clothes but I'll check out the cute sundress next time I'm in Yorkdale.

10 stars if I could. I'm in another province and I found my dream guitar on their site. I put it on…read morelayaway for a bit, but when I was ready, they shipped it out to me no fuss. Great dealing with them!

Long time customer. Nice selection of new and used…read moreincluding the odd vintage guitar. My kids have lessons here for guitar and drums and both really like their teachers. Cool staff, no problem parking.