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String' Em Up Guitar Repairs

4.8 (24 reviews)
Closed 9:00 am - 5:00 pm

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7 years ago

Had fret dressing done. The quality of work is great and his commitment shows instantly. Would definitely recommend.

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Review Highlights - String' Em Up Guitar Repairs

Overall, we were extremely satisfied with Trevor's top notch workmanship--but we had a great afternoon too!

Mentioned in 23 reviews

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Mascarin Brian Guitar Repair

Mascarin Brian Guitar Repair

(5 reviews)

I had to do some repair to one of my guitars. The work was done in the time he specified and the…read morecost was amazingly reasonable. He takes the challenge to do what seems like hopeless cases in terms of repairs and does a fantastic job. I think that he moved his business to Brampton, somewhere on Queen and Kennedy Str. Would like to contact him so if anyone can update me, that would be most welcomed. Emanuel M. Etobicoke, Ontario.

My new Gibson J 45 slid down the wall and fell on it's fretboard. Like most good Gibson's, the…read moreheadstock snapped right off, resulting in a jagged break (look this up - a far too common occurance). I thought the guitar was now firewood, but discussed the possibility of repair with Gibson in the US, a well known guitar shop in the east end and Gibson's distributor in Canada. I was referred to Brian Mascarin by a sales associate at Long & Mcquade. We spoke on the phone & his pricing was fair so we agreed to proceed. The repair took longer than he had originally promised, partly because he decided that the although the break glued up nicely, he felt that the joint should be glass reinforced to be on the safe side. I am a guitar player of 54 years, a hobbyist woodworker and have done some guitar repair and refinishing myself. I was amazed at the finished result - there's no way to tell that the headstock was repaired, no evidence that the joint was glass reinforced, re-finishing has no lumps, bumps, mismatched colour - nothing! The guitar looks as if it just came out of the box at the guitar store, and it plays exactly as it did before the accident. Brians' work was perfect - his pricing was fair (less than I would have spent with the "big name" repair shop) and no surprises. I would hire him again for the same job, and will use him for all my guitar repair needs, except those I can do myself - A+ Brian, and thanks.

The Sound Post - Storefront

The Sound Post

(11 reviews)

$$$

Discovery District, Downtown Core

I came here recently to get my bow rehaired. I arrived around 10am on a Tuesday and the store was…read morebusy. Based on my interaction with the staff on a different day, Tuesday morning is the busiest. I mentioned that I needed my bow rehaired, so they called David down to consult. David asked if I was going anywhere soon with the bow, I assume to ensure that it's adjusted for both climates. He then asked when I needed it back. I didn't need it back for a week, but he said it would be ready in a few days. Amazing! David does the bow rehair in-house. The other luthiers that I visited in the past outsource the bow rehair and it takes a week at best to get it back. I received a call from David on Thursday asking if there was anything else that needed to be done on the bow. I mentioned that the stick has a bit of rosin dust on it and he said he usually cleans it and that the bow should be ready on Friday. I dropped by on Friday and it was ready. The bow was rehaired and the stick was clean. Bow rehairs cost $77 + tax and I thought the price was well worth the service. I also browsed through their selection of violin cases since I'm in the market. Their sales staff was very friendly and knowledgeable of the various options. I appreciated that they asked about my budget first. Unfortunately, I didn't find one that had all of the features that I was looking for in a violin case. But I appreciated that they helped out this indecisive shopper even when they were busy.

When I inherited a collection of stringed instruments I invited about 1/2 dozen experts to see the…read morecollection intending to sell all. The owner of the Sound Post came to my home to see the collection. I made a nice lamb dinner for him as I did for all the others. He was interested in some of the instruments and offered to ship containers (without my requesting them) so he could better study them. When I saw that his estimates were consistently lower than other dealers, I sold the instruments elsewhere. There was one antique Czech cello ( a Lantner) he had not seen. I inquired whether or not to ship it to him. He wanted to see it, and I shipped it off in one of the containers he had sent. Cost of shipping was not discussed. Ultimately, he was not interested in the Lantner cello and refused to return it until I paid him over $225 for shipping costs. He even threatened to charge storage fees for the instrument if I did not pay. I sent a check for the requested amount. When the cello arrived, it had been stripped off all unattached parts ( foot, bridge, strings, pegs, etc.). When I got in touch to ask for the parts, he said he would look for them. Several emails later he mentioned seeing a bag of parts in the storage room but was uncertain that they were mine. Ultimately, he has not responded to my emails and I still do not have the parts of the cello originally shipped. As to the collection, all the other antique instruments were sold to reputable dealers and musicians for higher prices than had been offered by the Sound Post. This was by far the most unpleasant experience I have ever had in dealing with a business.

Long & McQuade - These doors are not the main entrance.

Long & McQuade

(77 reviews)

$$

Dufferin Grove

A couple of Wednesdays ago, I was in the Bloor-Ossington area. I had parked in front of this Long &…read moreMcQuade for a couple of hours. I like backstories. I saw a heritage sign on Long & McQuade's building. It used to be the Concord Tavern. This tavern was open from 1948 till 1983. Back in the day, it was the hip location for artists and music lovers. The Concord hosted a bunch of talented musicians, jam sessions, and cool performances. Ronnie Hawkins and his band, which was later shortened to The Band, performed up to seven days a week at the Concord during the 1960's. Eventually, The Band joined Bob Dylan as his backing band and later became stars themselves. Pretty cool! Jack Long, a member of the Jack Long Trio, was the founder of Long & McQuade Musical Instruments. To date, it is Canada's biggest music store. He started his business in a small Toronto house on Carlton Street in 1956 and expanded to more than 90 locations in all ten provinces. Through a bit of research, I found out that Long had passed on September 4, 2024 at the age of 95. He was a jazz lover. He played the trumpet. He was appointed to the Order of Canada in 2014. Drummer Jack McQuade of this trio, who left the business in 1965, passed away in the 1970's from cancer. I don't know who the third member of this trio was. When the Concord Tavern closed down in 1983, an Irish pub took over, but eventually closed down. Long & McQuade's moved into its current location in 1988. It's fitting that a music store gave this site a new musical life. It has a massive assortment of instruments, sheet music, accessories, and more. I looked through the window. I didn't go in because I'd be there for hours and would likely buy an instrument to attempt to play. I grew up with a lot of music. We had a local music store in the Beaches that is now gone for good. My parents got me a ukelele in grade 3. When I was in grade 9, they got me a clarinet and I played it all through high school. This massive music store is my kryptonite. From guitars, to trombones, the selection of musical instruments looked impressive. I saw a girl lugging her trumpet into the store. My guess was that she was there for lessons. I don't miss hours of practicing various musical instruments growing up and likely annoying everyone who lived in my apartment building. I'm sure that they are stronger for it... haha! This store does have a few parking spots, but they are limited. It's probably best to parking on the street and shell out of parking. Maybe when I strike it rich, you'll see me getting an electric guitar from this store. I imagine annoying my neighbours in Markham playing it. (376)

Today, I created a rental account with a clerk who was perfectly helpful in getting me all the…read moreequipment I needed. The manager who approved my account application, however, left me feeling patronized. This manager asked me for the reason for my rental, where the equipment would be kept, and if I understood that my employer wont be responsible if anything goes wrong - all in what came off as a condescending tone. My partner, who has rented from this L&M on many occasions, told me that he's never been asked any of those questions any time he's been at that very same counter, even when renting far more expensive equipment than what I got today. My expectation was that, as the only other woman in the room, this manager would have offered me a bit of kindness as another woman in such a male dominated space. Instead, I was made to feel infantilized and out of place.

String' Em Up Guitar Repairs - musicinstrumentservices - Updated May 2026

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