Best place to buy new and used music instruments as well as equipment. Rental area also very good with very friendly and knowledgeable staff who genuinely enjoy their work! read more

Bad service rude not honest with what they tell you. After buying 2 guitars & 2 keyboard tell us to bring in for a once over wasting our gas and time they say there technician is not in don't no when they would be in. They sold us the guitars with cheap strings the neck was worped. We have found another music store that has been very honest and now the new store will get our business and never ever again buying from long & McQuade. Don't waste your time or money read more

Staff here is friendly!! Super knowledgeable. Came here looking for a beginners guitar, the salesperson spent time with us, and we ended up buying one within my budget. Lots of selection in this store. Looks small from the outside, but its a big place inside. I had to exchange an item that had some missing parts, they made the exchange as easy as it can be. No hassle. Good location, lots of parking spaces in front. read more

First time visiting this store; staff are friendly not pushy or try to sell you things you dont need. The cashier also gave me a couple of extra pick so I can start my guitar journey. Well come back in the near future. read more

The employees who work here are much better than the ones at the other music stores like Cosmo Music and Pro-Music. They're much nicer and friendlier. They greet you when you enter the store and come up to you to ask if you need any help. I'll definitely return to this music store when I need anything musical. Kudos on the good customer service. read more

Here is a letter I just wrote to the owner of Long and McQuade; Dear Mr Long I just wanted to write a quick letter of thanks and recommendation for your incredible guitar teacher at Markham L and M, Paul Buchinger. My son James has taken weekly lessons from Paul for 2 years, thanks to a recommendation from a friend. Usually I do my own research for all our instructors/ tutors/ camps/ teachers/ household anything at all, but in this case I trusted my friend as she only demands the best for her amazing brilliant prodigy son Alex. Sure enough I have been so happy for the last 2 years that I made that decision. James has grown in leaps and bounds thanks to Paul's incredible attention, not just musically obviously but his self esteem is MUCH better and life now is so much improved. James had been experiencing quite alot of both mental and physical bullying at his last school, and it escalated enough that I needed to call the police when he was attacked after school right in front of me, and then eventually we left the school. It was affecting his moods and it was on his mind more than he wanted to admit, I hated to think his self esteem was being affected. Now thanks to his growth he has experienced thanks to Paul, he is known at both his sleepaway camp and his amazing new school as a brilliant guitar player, it has helped him create new and lasting friendships all over Ontario and we are so proud of him. We are so thankful to Paul, we have bragged about him to all our friends and sure enough word of mouth has brought 4 other families to Paul thanks to all my positive reviews. I hope you appreciate Paul as much as you should, goodness knows he could make so much more $ if he was teaching out of his own home as all his dedicated pupils would follow him anywhere but he is so loyal to your amazing company which says quite alot about what it is like to work at L&M. Good for you for providing such valuable life lessons, Im so glad we found you and - more specifically- Paul. Here is a list of the songs James now knows, after 2 years with Paul. It is also a showcase for how open minded both James AND Paul are, that they appreciate so many different genres of music. There are also a few other classical pieces James has learned that I forgot.... Limelight by Rush Layla by Derek and the Dominoes Closer to the Heart by Rush Whole Lotta Love by LedZep Somebody that I used to Know by Goyte Roundabout by Yes La Villa Strangiato by Rush Hotel California by Eagles Johnny B Goode by Chuck Berry (this one he chose to learn because he heard it in the movie Back to the Future, which is adorable- there aren't too many 10 yr olds who are choosing to play 50 year old songs!) Normal by Porcupine Tree Yellow Submarine by the Beatles Day Tripper, also Beatles House of the Rising Sun by Animals Hybrid Picking Puzzle by Ray Flacke Fast Car by Tracy Chapman Bach's Well Tempered Clavier Jingle Bells Bach's Brandenburg Concerto Trains by Porcupine Tree You Shook Me All Night Long by ACDC Sweet Child of Mine by G&R In the Mood by Rush Stairway to Heaven by LedZep Band Aid Do they Know its Christmas JingleBell Rock Lucy in the Sky with Diamonds by Beatles Crazy Train by Ozzy Rodrigo y Gabriel Freeboard by LS All Along the Watchtower by Dylan Comfortably Numb by Floyd Taro by Alt j Red Barchetta by Rush Breezeblocks by Alt j In the Mood by Rush Imagine by John Lennon (this one has an interesting story- when James was only 10 and had only been playing for less than a year he put a band together with other 10 yr old neighbours- a piano player, a drummer and 2 singers. They were called In Tune. They played Imagine at a school assembly and then even at an Open Mike Night at a nearby restaurant called Mains Mainson which caters to adult singers and performers and the audience was full of strangers - all adults. They got an AMAZING reception, the clapping went on FOREVER and it was incredible for their self confidence and self esteem, Ill include the video below.) https://www.youtube.com/watch?v=xrynFSYQgZ8&feature=em-share_video_user Imagine James, Avery and Ernest play Imagine at Mains Mansion Watch now... Here are some additional videos of Pau and James playing, when James was only 10 or 11 https://www.youtube.com/watch?v=XWKvIL-XQPY https://www.youtube.com/watch?v=tUnP5ZGKES4 Somebody I Used to Know James and his teacher Paul play Somebody I Used to Know, on guitar Watch now... I plan to post all these positive details on the Yelp and Google reviews for your incredible company so others will hopefully be as impressed as I am, sincerely Trish Hayward (PS Im a musician myself, I play clarinet and I dont know what my life would have been like without instrumental music in my life. I also studied Ethnomusicology at York University.) read more

Came to exchange my acoustic guitar for a classic. Had 3 guys wanting to help me and they were all so friendly. They gave me the best options available. Great customer service. Not busy at all. Will return for my guitar or musical needs. It's located in a industrial looking plaza so it's easy to miss read more

Amazing store and amazing staff. The staff are very knowledgeable and very friendly. They are always wanting to help and don't pressure you into buying anything. They're recommendations are very helpful. The store is very organized and has a great selection. I would highly recommend this store. read more