- New management - Ask for Austin - Professionals…read more - Passionate about customer service - passionate about quality I was locked on a Yamaha, and eventually purchased a Baldwin at Colton (better sound, better quality, batter price, better service) I recommend this place

I don't play piano and I should decide among digital Yamaha, Kawai or Roland for my wife. So I…read morestarted reading, watching videos and comparing models according my budget. My decision was clarified after watch Merrian Music review and visit Cotton Piano Gallery. In despite my lack of knowledge Jon attended me in a such professional and nicely way. The price for the Roland HP704 was almost $200 less than in other places. I received headphones as a gift. Roland offers 10 years warranty. Colton Gallery has a deserved prestige.

Great place to rent or buy musical instruments! My oldest decided to learn violin at her school in…read morefirst grade and we came over to inquire about their different instruments and whether it's better to buy or rent. Jayson helped us out and provided us all the answers to the many questions we had. We decided to rent since she was starting out on the smallest size and their rental instruments are perfect. We just wrapped up year 2 of violin and will be coming back in the fall when school starts.

The only reason why I give this place a 5-stars is because of the teacher. I worked under Tony for…read more3 years and it was a stellar experience. He was super encouraging and I really enjoyed taking lessons under him... too bad I'm graduating this year and had to discontinue. I think the repairs on this place are nice but a bit slow. Jason does great work and makes sure that everything is in working order but it takes a long time. My only negative experience with this place: I took my clarinet in for repair. They gave me an estimated date of a week. I called them around the 5-day mark to ask if it was ready and they told me an extra 2-days (as expected). I ended up being busy at that time so I couldn't check-in on the one week mark. When I went in to visit though, they said that it would need another week. Overall though, I really like this place! It's local and the people inside are friendly. They do charge a premium on reeds though.... ordering online is better.

First off, if all you need is a piano tune, use Michael. Michael's way of tuning is without…read moreelectronics. He uses the overtones and tunes the piano relative to itself, so it sounds correct. If you need work done on your piano, Michael is the most qualified, proficient, and reasonable expert you could possibly get. I've known Michael for 20 years, and have always trusted his judgement. My family piano is a 70 year old Baldwin baby grand. Played constantly since 1950, its hammers desperately needed replacing. Overtones were out of control. The mechanical back end of this piano had never been touched. We discussed whether to fully rebuild and tear it down- restring, and restore it. Costs were discussed honestly and candidly. We decided for Michael to replace the hammers and shanks and see where to go from there. Michael removed the action from our piano and took it to his shop, sent out hammer samples to have the hammers and shanks made custom from Germany, and with zero delay installed and regulated them. This was just the start. Michael bleached, cleaned, scrubbed, and adjusted all keys and the entire action to make it all feel like silk and move like sprung oil. When he reinstalled the action at our house, it was pretty close to dead on- he adjusted the regulation and action of the hammers, instantly NIGHT and DAY comparison in tone. Full real whole tones now sing from this glorious instrument, with the bass twice the thickness as before- I was able to go bottom to top chromatic octaves high speed with precise breaks in between all notes. Then he tuned it. Now the family piano will continue to serve for another 70 years. Next year I plan to have Michael replace the strings......

Our movers accidentally damaged the screw socket of our piano (Yamaha GA1) during the move. I…read morewanted to get expert advice so I contacted Stay Tuned Piano through Yelp. Michael quoted me for a "Free consultation" on Yelp and asked me to provide him details. It took about a week to get his partner Ken, who lived in my area to stop by for a quick estimate. Ken determined that it was nearly impossible to fix it without occurring high cost. He told me QUOTE "...there's only 2 people in Northern California who can do a legendary work like this. One is talking to you in your living room.. and the other is my partner, Mike..." Through Ken's Legendary assessment, he said it requires 4 people @$600/hr with 15-20 (really? Just for screw bolt...) he then offered $400 for my piano... I felt like Ken was trying to rip me off, so I declined his offer to part our ways. Ken came back demanding a payment of $250 for the consultation fee, which was supposed to be Free. I declined the payment, and he started commenting towards my mother of how bad of a son she had raised. Then I told him to get out, and then he started calling his wife, and had his wife talk to my mother over the phone of how rude I was of [not accepting $400 sell offer or paying $250 on a "Free Consultation"] Then I called the police on speaker phone.. and he finally decided to leave. While packing up, he STOLE 2 big bolts that belonged to our piano. Ultimately, I was able to get our Mover's insurance to compensate all the repairs.. so that's that. But Mike and Ken.... stay away at all costs!

My piano which had not been tuned since 2002, was tuned perfectly over a series of two visits…read more James Frederickson was the expert who tuned my piano. He also shared some tips about cleaning piano keys and keeping the piano in tune. The fee was reasonable, too. I unconditionally recommend Denzil's Piano Service.

Thorough piano tuning and great service! I've used them 4 or 5 times over the years. I've never had…read morea problem.

This fish hammer is beautiful. Could be used as a decoration…read more Workmanship is excellant.

Awesome service. They repaired my harmonium. Great customer service as well. Highly recommend this…read moreplace for buying or repairing musical instruments. Thanks!

The store is primarily a guitar repair shop, so I had trouble finding some items I went in to buy…read more However, Jim is knowledgeable person who lovingly repairs musical instruments and is proud of his work, so if I ever need to get my guitar repaired, this is where I'll come.

Recently brought in a guitar to be set up to Jim's. In the end he ended up doing a fantastic job…read more Jim knows his stuff and charged a very reasonable rate for the work he did. Only caveats is that it took about a month for the work to get done. I also had to help him find all my stuff as I brought the guitar in a gig bag. Jim is an older gentleman and a bit of an eccentric so keep that in mind while dealing with him. He does have a wonderful selection of acoustic and electric guitars suitable for weekend warriors and beginners. Prices seemed very fair for the pieces I checked out. Overall I recommend him if you're looking to get some work done on your guitar or bass or buy a decent guitar at a great price. Just keep in mind it may take some time to get the work done.

Having grown up playing a Kawai, I knew I wanted to revisit the brand as an adult. I called on a…read moreSaturday and was able to swing by the showroom that day. The floor had all of the upright and grand models we were interested in; Chris gave us plenty of time to explore them. He also plays beautifully, and was able to bring out the differences in various models. We had some issues with delivery of the piano, to include the states of its initial arrival. Those were beyond the direct control of San Mateo Piano, but they were very responsive and reasonable in finding timely resolutions. Ultimately we are quite happy with our purchase, and would readily buy from San Mateo Piano again.

About two years ago, we got our first standup piano (Kawai) and Andrew was so knowledgeable and…read morehelpful as we decided on which one we were going with. Two years later, we had some tarnish issues with the logo on the piano and he was so generous to come over and help fix the issue. It was not covered under warranty, but he was very thoughtful and took care of us. We would highly recommend Andrew/San Mateo Piano for their quality pianos and excellent service!

My son has been taking guitar lessons from Robert since summer 2019. It has been a great…read moreexperience and my son enjoys attending class every week. Robert is a patient and very knowledgeable teacher. I'm excited to watch my son grow his love of music with Robert!

Mike is fantastic. My son insisted I take guitar lessons along with him, and now I look forward to…read morelearning more each week. This week, we had a music theory lesson that I wish had when I was a kid. Mike is exceptionally knowledgeable, and more importantly, he is patient and explains everything well. Highly recommended.