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    PMT - Oxford

    PMT - Oxford

    (7 reviews)

    £££

    Money grabbers. I have been playing music for years and have purchased from this shop…read more(reluctantly) for a long time. I had some equipment that was broken that I had purchased from them!... and then quoted me plus of £100 to get it fixed. Not to mention they wanted me to purchase a case from the store as they refused to fix it when it was already broken. So I went down to the music box, down the road from PMT and the bloke fixed it with a smile. We had a good chat and charged me £10 for everything!!!! Just shows what sort of people who work at PMT. Failed musicians who want to charge people ridiculous amounts to ruin their fun. Never returning and never giving a good name about the place. Such a shame as I have spent a lot of money here. but hey ho, you live and you learn.

    This review is for OXFORD branch: Already ordered a new amp…read morefrom the PMT online and thats all ok so far, then decided to add more gear to the new kit and called my local Oxford store for the help. What a mistake; What a waste of time. Wanted to order few things and I was lured to come to the shop in order to benefit from px for my old (pristine) amp/fx module etc. This guy even said best to buy from the branch. Same guy agrees a price over the phone based on if pristine. I turned up with my pristine giant amp ( I drove there 26 miles and carried the AMP) which he agreed to the fact it was pristine and offers me £39( it is a £480 amp when new) towards my order. I rather donate the gear towards an upcoming musician to give them the opportunity. I will most certainly not going to spend my money in this store! Ordered the kit I wanted online from Andertons happy days.

    Bobby Joes Music

    Bobby Joes Music

    (2 reviews)

    ££

    Holloway

    I took my guitar to this shop in March for a standard setup. I also asked them to clean a crackly…read morevolume pot and apply a bit of glue to a small cosmetic crack on the headstock. They charged me £110 in total (£50 for the setup, £10 for strings, £25 for the glue, and £25 to clean the pot). I didn't question the price at the time -- even though it seemed steep -- because I trusted they'd do a good job. Unfortunately, that trust was completely misplaced. They originally told me the guitar would be ready in three days. It ended up taking three weeks. I was told the delay was because "glue takes ages to settle," which seemed odd. During that time, I had to go to the shop in person multiple times because they don't answer the phone, and every visit came with a new excuse. When I finally got the guitar back, the strings were buzzing badly. I returned it immediately. They made a quick adjustment and said it was because "the new strings need time to settle" -- something I've never heard from any other tech. The problem persisted, so I brought it back again. This time, they said the bridge was bent and needed to be replaced. I ordered a new bridge myself and brought the guitar back for them to install it. They offered to do the swap free of charge -- fair enough -- but it took another month to get my guitar back. Again, I had to chase them repeatedly, with little to no communication from their side. I only got through once by phone and expressed how frustrated I was. They promised to sort it properly. When I eventually got the guitar back, I was told it was fixed -- but the same issues were still there. At that point, they told me the guitar actually needed a full refret. Funny enough, when I first brought it in, they said nothing like that was necessary. To top it off, when I came to collect the guitar for the final time, no one even acknowledged me. One of the brothers just handed it over without a word or apology -- genuinely unfriendly and unprofessional. This is the worst setup job I've ever had -- and this guitar has had plenty of work done over the years without problems. I'm now taking it to a proper luthier to fix the mess they left behind. I would strongly advise avoiding this shop if you care about your instrument and your time.

    I went in to get a strap for my acoustic guitar and they had good prices and offered to install it…read morefor me. They were nice and happy and the overall vibe of the store was nice. plus since it was raining when I went in it was nice and warm. Their prices where reasonable. I needed to have something put in the bottom of the guitar which only cost £2.50 and the actual strap was about £5.50. I also saw an Electric Guitar for only £95 (average price is £200-£300) so all-around a very nice store :)

    Music Centre - musicalinstrumentsandteachers - Updated May 2026

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