I have been looking around for a speaker that is affordable and small to use when I do my kids'…read moreentertainment. I googled music stores near me and came across Scott's place. I called them, and he had what I thought I was looking for, and it was. We also talked about community and business, which was a nice feeling of friendship. Carol MisMatch & YooHoo the Magical Entertainers

Student rental experience is a hassle. There's a reason this store is not on the list of rental…read moreplaces for some of the area's schools. Consistent with other reviews, issues with the instrument are always the fault of the careless student and can never be a defect in manufacturing or normal wear and tear. Moreover, the repair I paid for didn't solve the problem and an instrument switch was out of the question. When you turn in the instrument, there is a hard sell for you to either continue the rental, buy it outright or buy something else. You can't simply return the instrument without a sales pitch that needs to be rebuffed. That having been said the store does have a lot of instruments and music equipment for sale, does do repairs, is located right on Sunrise Highway and they seem to be connected in the professional musician industry. I just wish it was run better.

Five stars for an AT&T Store? It's surprising to me, too. Don't get me wrong it's not like you get…read morea free massage and coffee while you wait (wouldn't that be awesome?), and you sometimes can have a bit of a wait since there's only one employee working in here at a time, but both employees (AJ & Zane) I've had the chance to interact with recently, and both really delivered above and beyond. The five stars is really in comparison to other AT&T stores (the only place to fairly judge a chain/franchise in my opinion). What brought us into the AT&T Store was an upgrade program. Both my wife and I were due for new phones, and AT&T was running a deal too good to pass up. We headed inside on a weekend and were greeted by AJ. AJ discussed the options with us, including pricing, and offered some balanced, personalized recommendations for devices to select. He also discussed the options to purchase and trade-in, even offering some suggestions to minimize hassle and time spent in the store. In the end, he made some solid recommendations! What I also liked about AJ was the fact that he reviewed our monthly bill to try to discuss how we can save on our current plan. In the end I really felt like he was looking out for us. The option we selected for the trade-in process was to have the items shipped directly to our home. Within 3 business days (at a specified time), we had the equivalent of a mobile AT&T store (an AT&T employee in a vehicle with accessories to purchase on hand) pull up to our home right on schedule. The employee confirmed our info and helped us set up our new phones. We mentioned we wanted to double-check that everything was transferred before giving up our old phones. Overall the whole process was smooth and simple, taking up to 30 minutes. Our next store visit introduced us to Zane. We headed in and handed in our old phones, and the process took about 5 minutes. Zane also helped get us set up with some screen protectors, and he even offered to place the protectors on our new phones for us. One protector (worth $50 by the way) had some dust on it after it was installed. Without hesitating, Zane took off the protector, threw it out, and installed a new one free of charge. He also mentioned the free warranty program. Basically if the screen protector ever cracks or breaks, we just bring it back to the store with the original box and get a new one for free. Personally what impressed me most, though, was not how Zane attended to us but how he attended to another customer. An older gentleman was furiously taking down notes about how to use his iPhone. He joked that he's in here every week to learn how to use his phone. Zane was taking the time to show him all the basics. To me, that's exemplary service that deserves to get recognized. The store itself is small and limited in what's available to take home that day (a lot needs to be ordered/shipped), but it's also in a convenient location in Rockville Centre. They also were following all the safety protocols with plenty of hand sanitizer to go around. For us, the process of dealing with this store was efficient, positive, and hassle-free. We'll definitely be back in the future.

Don't purchase your phone here. Was charged $98 in accessories that I didn't ask for. Sales…read moreassociate started ringing up three items and when i told them I didn't want the items and asked what they were he told me they were included! They automatically added it to the receipt which they wouldn't even give me until I asked on my way out. Went to return a few weeks later and they wouldn't accept return. Associate picked out the most expensive cover and added it to my receipt without asking. Beware and don't let them rip you off like they ripped me off. Do not shop here.

Thank you to store manager, Frank, for a very competitive price on my new washing machine…read more Delivery was on time and installation was professional!

Mark is the best. i sneezed and he ran across the store to get me a tissue he's a real one…read more definitely go to this store.

Great prices and selection and what I like the most abut this place is the personal attention:…read morethere's always somebody ready to give an intelligent answer. The management is special as well, I just spent 15 minutes with a manager the went out of his way to make sure I got a refund. A big business with a small business feeling.

came here to buy a couple items and the manager kat took a hot minute instead of passing the…read moretransaction to another cashier to handle instead of making me wait over 10 mins, very unprofessional,

Horrible customer service. Horrible customer service…read more Horrible customer service. Horrible customer service.

Speaking only on sales associates. I Bought my son's first pair here. That was fine. Went back with…read morea new prescription and the sales associate made me walk out the door. It was a blessing though. I found out they are extremely overpriced about 65% more than another competitor I had to go to. Honestly, I would have never figured it out had the man not been so arrogant, condescending and rude under the facade of being "professional". So thank you, I guess?

The front desk was very helpful and friendly. Love this place! The director came over and was very…read moreknowledgable and was able to answer all my questions. The staff is friendly. I highly recommend this place!

This place has horrible billing practices. The staff is rude and disrespectful. They resort to…read morename calling. We never had a problem with another class in the area. It's unfortunate that I have to leave this review for new small business.