I love this place. Gordon is amazing. Work with him. Never could you meet a more nice person…read more Tune-ups are always included in the rental prices and he is very patient. Whenever I've had an issue, he has always been helpful! I highly recommend Universal Music Instrument!

I came here to drop off my bass for repair. I'm not even a full bass player yet, still very much a…read morenewb with only 5 to 10 minutes of practice time most nights or days a week since getting the bass. But I've had bass issues like needing to replace the strings already and having to fix the input jack on the bass. They were very nice here and had the bass done quickly. I like to support local music stores so if one of my friend's doesn't end up starting his own music repair business I'll probably come back to universal to give them business and money.

I ordered rosin from the 26th of February, and the website said there would be a 3 week delivery…read morewait. After three weeks, the rosin still didn't arrive. April 6th came, and it FINALLY arrived. IT TOOK AROUND 7 WEEKS. Turned out they packaged CELLO ROSIN. I WAITED 7 WEEKS, FOR 2 PACKS OF ALL WEATHER BASS ROSIN FOR $70, AND I GOT CELLO ROSIN. Needless I am very upset and disappointed in Kolstein. My friend told me they were reliable in the past, but they have completely failed me. Might be because of their legal issues with their lost equipment.

Left an instrument on consignment. Now they "don't have it or know where it is". Apparently…read moreselling instruments on consignment without paying the owners. Don't do business with them as they are going out of business , just got evicted from Manhattan store. Florida store closed. Owner nowhere to be found. Fraud and larceny.......

My child has grown incredibly as a musician and as an individual since joining School of Rock. But…read morewhat has impressed me the most is the community the school has built. The programs assist all the students in exploring and honing their musical abilities --and beyond that, young musicians are able to form meaningful alliances with their bandmates and their instructors. Kids have shared with me that they had been anxious to perform until they were supported and encouraged by their teachers. At School of Rock, these students built the confidence to take the leap to performance!! It is so exciting to see the growth and camaraderie at the seasonal shows! I see it in all the kids!! School of Rock is inclusive and supportive-- my child feels at home there.

I don't understand how parents aren't allowed to sit in on any of their kids classes! How are we…read moresupposed to know if our kids are progressing if we can never speak with the instructors? When you consider the high prices, plus the lack of instructor communication... it's really not worth it.

I stopped by the other day to take a look at some of their electric guitars and amps. I loved that…read morethey had the exact Boss and Katana amps that I have been wanting to try out and add to my setup. The staff here is super friendly and helpful. They answered all of my questions about the amps and even let me me try a few of their super expensive and rarer guitars they had. While I didn't end up purchasing any of the amps, I did buy a very solid and affordable guitar capo. I use it on the daily and it's held up to my abuse thus far. Pro tip: When going to a music store and wanting to try a few things out, make sure to not wear a jacket or hoodies with zippers, as those can easily scratch the back of a guitar or instrument. I learned this when I was 16 and got yelled out right before picking up a new guitar

One day I had an issue with my bass because there was buzzing sounds when you play the first 5…read morefrets. I took my bass to be fixed here. They were telling me things like if I don't know what's actually wrong with the instrument. They said I need new strings and they replaced the strings and charged me for replacing them which I could have done myself. The buzzing isn't as bad as how it was before. But one suspicious thing is that they put the strings in the wrong spot. Hopefully they don't judge by race and age. But the strings are in the wrong spot. Now I never told them because there's no point of arguing but I'm never going back there again.

Super talented, patient, creative teacher! My son has been taking lessons with Roy for about…read more 2 + years and has steadily improved his technique, ability to read music and his love of drums. He really enjoys his lessons because Roy makes it fun as well as challenging. I also recently began lessons with Roy...he understands that one method does not work for all and wont give up until he figures out what works for you! He is never short on ideas or energy, and is always encouraging. Definitely recommend him for all ages.

Roy Weinberger is an incredible musician and a superstar drum teacher!! My 13 year old son very…read moremuch anticipates his weekly drum lesson with him!! He is unbelievably talented, skilled and experienced. He's extremely patient, wise, sensitive and a pleasure to work with. He sees the good and potential in all his students and is a breath of fresh air!! I highly recommend Roy!!