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    Muse Nails

    3.9 (11 reviews)

    Services - Muse Nails

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

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    Hand and toe nail fill-in

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    1 year ago

    Horrible customer service and unfortunately the quality is not good. I will not be coming back.

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    M. Vincé Nail Spa - Centennial Promenade - Menu option

    M. Vincé Nail Spa - Centennial Promenade

    3.9(69 reviews)
    2.1 mi

    Jennifer did so good with my nails. Mike is so helpful. Amazing customer service, professionalism,…read more& hospitality. 10/10 recommend.

    I have consistently been getting my nails done for the past 10 years and this was possibly the…read moreworst experience I have ever had at a nail salon. A few days ago I made an appointment online for builder gel with Yvonne at 6:30pm. I walked in a little before 6:30pm and the man at the desk who I assume is the manager said I didn't have an appointment but they could still get me in. My nail tech was a man and unfortunately I didn't get his name. Every 5 mins he kept looking at his phone to check the time and told me that he was going to do my nails fast but nice, and insinuated that he wanted to go home. I get that the nail techs work long days and that I was going to be his last client of the day but I should be treated with the same respect as a client who shows up at 1pm. The nail tech was sassy and snarky throughout the entire time I was there. I showed him what I wanted on Pinterest and he got the colors. Once he started painting, I realized that the colors he chose were not accurate to the photo. I told him and I didn't like it and asked to change the color. One of the other nail techs tried to find colors that matched the photo but unfortunately the salon didn't have anything that matched. I know that salons aren't going to have every color and I would have appreciated if my nail tech was upfront and honest that they didn't have what I wanted. I ended up choosing maroon french tips. The color is fine. However, once I got home I realized I could still see the silver that the nail tech originally put. I could tell he was rushing so he could leave. The nail tech spoke to another colleague in their native language and they both started laughing. I felt like I was getting made fun of for asking for a different color. Additionally, after the nail tech finished painting one hand he said "you don't want to change the color right?" and it was in a very rude and annoyed tone. The nail tech didn't put cuticle oil on my hands after he was finished. He put lotion on my hands and told me to rub it in myself. After we were done, the nail tech complained that he will now be getting home at 9pm. Right when I got up to the front to pay, all the workers were there waiting to leave and someone turned off the lights. Overall, I'm very disappointed in my experience here and I will need to go back to a different salon to get my nails fixed. They look awful and definitely not $65 worth. So this is a warning that if you want good service, don't go at 6:30pm even though they close at 8pm

    Photos
    M. Vincé Nail Spa - Centennial Promenade - Bar inside

    Bar inside

    M. Vincé Nail Spa - Centennial Promenade - Some of the dip powder selection

    Some of the dip powder selection

    M. Vincé Nail Spa - Centennial Promenade - #107 Juan O Savin was my first Pic...go figure

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    #107 Juan O Savin was my first Pic...go figure

    Muse Nails - othersalons - Updated May 2026

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