Mitch was fantastic! He came out to do an inspection, attended to our list of repairs and part…read morereplacements. He was very diligent with our requests etc. He is very knowledgeable and friendly. We have recommend Sturgeon RV to our friends. Highly recommend.

Just wanted to let others know that if they need any work done on their RV or trailer that Mitchell…read moreis awesome. Good prices, great quality of work and very friendly. Mitchell worked with us to get the repairs we needed done in a timely manner. Definitely recommend his services!!

We had an appointment for possible repairs on a bedroom slide on a Class A motorhome. Technician…read moreshowed up at our home at appointed time. After looking at the slide, it was determined that the mechanism would have to be replaced. We asked for a quote. After two weeks we did not hear from anyone. We contacted the office and he gave us an approximate quote, we asked to get it writing. At that time we were told no problem. We were also told that it could take up to 6 months to receive the parts. We were okay with that. It has now been about 3 months and have not received anything. We paid for the time that the technician was here. Great gig, tech shows up and does the talk and takes your money but doesn't do the walk.

Sad to say that although initial concern was comforting, no contact after 13 days is not ok. Tell…read moreme you can't help me - this I can understand. Hoping for contact is not ok. Moving on!

Brought my diesel pusher motorhome to these people because they specialize in large coaches. Had a…read morebad air leak that needed fixing so thought they were the people to take to. 1600 dollars later the problem was not fixed and screwed up my cruise control after changing in brake treadle valve. Talked to owner and he said bring it back and they will change other parts. Until they figure it out. Done throwing money away. Heavy duty mechanics shop would have Been better. Take ur rv somewhere else. Will let woodys rv no not to recommend as they were the one to turn me on to them.

From the owner: At Alberta Coach and Chassis, we have over 20 years of experience looking after your home on…read morewheels. We repair engines, chassis, Cummins generators, as well as work on your heating and cooling systems, Aqua-Hots, solar systems, windshields, levelling systems, brakes, fridges, roof A/C, windshields, wide windows, paint work, and anything else motorhome related. For any and all of your motorhome, coach and RV needs or repairs, Alberta Coach and Chassis has what it takes to keep you comfortable on the road. Our mission is simple, we want to provide you with a level of trust and satisfaction with our work that you become a life long customer, and are fully comfortable referring you to your friends and family.

We have had several repairs small and big done on our 1990's Class C motorhome. They have been able…read moreto bring in all the parts we required and at reasonable prices. They have always done a thorough job and we would highly recommend them.

Very prompt helpful response from a guy I accidentally woke up in the middle of the night. I had no…read moreidea, and wasn't expecting a response until the morning. Sheesh I can be such a thoughtless idiot sometimes. I hope he got back to sleep.

Don't get SCAMMED in to buying an rv at this dealership. I bought an rv from here and it's taken…read morethem 4 months to get it ready. I've had to waste money on cabs going back an forth because they couldn't uphold the conditions of the bill of sale. I received the rv in a dirty condition. (No attempt at detailing) I'd like to say thanks to Anita since she was the only person with any knowledge at this dealership otherwise I'd like to give negative stars. I would never recommend this dealership to anyone. Stay away if you don't want a headache. Picture clearly shows how bad I received it. I spent 5 minutes with some basic cleaner and a brush after it rained to get it to this. Complaints have with been filled with amvic and bbb.

I took our unit in for repair, I was to be told that service would take 5 to 7 days and wasn't very…read morepoor service and very unprofessional communications from service manager. if you buy a unit from Western RV in Leduc take it to Leduc for service.

Update with photo"s Misrepresentation, Hidden Damage, and a…read more$30,000 Loss Our experience with ArrKann Trailer & RV Center Rocky View has been nothing short of disastrous. We purchased a CanaDream Inc used motorhome from Eva Moser (Internet Sales Manager) and Brock Simmons (General Sales Manager) in May 2024 after being assured it was "like brand new," fully inspected, and in excellent condition. These statements were blatantly untrue. Brock even refused to supply items promised at the time of sale until we escalated the issue to head office. After driving 800 km to pick up the unit, we immediately discovered multiple issues--followed by more within 24 hours: a torn mattress, missing parts, cracked tires, electrical failures, a leaking hot water tank, and a large stain above the driver's seat that staff dismissed as "soap residue." This stain was later proven to be long-term, undisclosed water damage that ArrKann RV should have known about and that CanaDream Inc., the real owner at the time, had previously documented. None of this was disclosed by ArrKann RV during the sale. We then spent months caught between ArrKann Trailer & Sport Center in Edmonton and CanaDream inc in Delta, BC. We were forced to make 860 km trips for each repair at our own expense, only to face delays, poor workmanship, and incomplete repairs. While the motorhome sat unusable, water began leaking into the front cab--the exact area we questioned on pickup and were told it was soap residue from the detailing guys and that it had "no leaks or previous damage" stated by Eva Moser and Riley, the technician. Later records confirmed prior roof work in all the same locations. ICBC then informed us the motorhome could not be registered because it was still legally registered to CanaDream Inc. ArrKann RV sold us a vehicle they hadn't properly transferred. Repairs done by CanaDream Inc were not industry standard, and we were denied any documentation of the repairs performed. We were told everything was between Jason Granger (CanaDreamn Inc Sales Manager) and Chris Caldwell (VP Customer Experience & Marketing, ArrKann RV). We received no receipts, no repair details, and no transparency. ArrKann RV then Chris Caldwell asked us to sign a release waiving all future claims. We refused. Their urgency to obtain our signature was as telling as alarming. In early 2025, when attempting to trade the motorhome in, the receiving dealer uncovered major structural roof damage, hidden repair work, and long-term water intrusion that both ArrKann RV and CanaDream Inc failed to disclose, even though they were in possession of inspection reports that stated otherwise. This resulted in losses exceeding $30,000 to us personally. When we approached Chris Caldwell to discuss compensation or talk accountability, we were denied. We were told the unit was used and had "no warranty," despite months of misrepresentation, false assurances, and repeated promises that the situation would be made right. If you are considering buying from ArrKann Trailer & Sport Center or CanaDream Inc, proceed with extreme caution. Our experience has been financially devastating, stressful, and deeply disappointing. It appears that used RVs sourced from CanaDream Inc are being flipped quickly with minimal inspection and no transparency. Many promises--no follow-through. We trusted the "family-owned, award-winning" image they promote. Unfortunately, our experience suggests otherwise. Their heavy advertising on repairs and winterizing now feels like the old tale of a fox guarding the henhouse.

Misrepresentation, Hidden Damage, and we are out $30,000…read more Our experience with ArrKann Trailer & RV Center Rocky View has been nothing short of disastrous. We purchased a used motorhome from Eva Moser (Internet Sales Manager) and Brock Simmons (General Sales Manager) in May 2024 after being assured it was "like brand new," fully inspected, and in excellent condition.Those statements were blatantly untrue. In fact, Brock Simmons refused to provide items promised at the time of sale until we escalated the issue to their head office. After driving 800 km to pick up the unit, we immediately found multiple problems -- and even more surfaced within the first 24 hours of taking possession. These included a torn mattress, missing parts, cracked tires, electrical failures, a leaking hot water tank, Tv that did not work, backup camera that would come on and off even though there was no key in vehicle and a large stain above the driver's seat that staff dismissed as "soap residue." This stain was later proven to be long-term, undisclosed water damage -- damage that ArrKann Trailer & RV Center Rocky View should have known about, and that CanaDream Inc., the actual owner at the time, had already documented. None of this was disclosed during the sale. While we were filling the water tank prior to leaving the lot, when we saw the rear tires in the light of day. They were cracked all around the tire side walls and deep into the tread of the tires, initial response was how did those get missed by our inspection and also by CanaDream Inc. as they are an Alberta licensed Government inspection facilities. We have the records of that inspection with the inspectors name and license number. showing all the tires were good? So either the licensed facility is lying on inspections or someone changed out good tires for bad ones between CanaDream Inc and ArrKAnn Rv in Calgary? We were never given an answer just a story and reluctance to replace them! What followed was months of runaround between ArrKann Trailer & Sport Center in Edmonton and CanaDream Inc. in Delta, BC. We were forced to make repeated 860 km trips for repairs at our own expense, only to have those repairs delayed, mishandled, or ignored. While the motorhome sat unusable for months, water began leaking into the front cab -- the exact area we flagged on day one and were falsely told by Eva Moser and Riley, the technician who handled our walkthrough, that the unit had "no leaks or previous damage." Later documentation provided by Chris Caldwell of ArrKann RV, confirmed prior roof problems and roof work in all the same locations where the damage appeared. To make things worse, ICBC couldn't even transfer the registration because the motorhome was still registered to CanaDream Inc., not ArrKann. They sold us a vehicle they had not properly transferred or legally registered. The repairs eventually completed by CanaDream were not up to industry standard, and none were documented. We were denied any copies of repair records, as CanaDream and ArrKann claimed everything was an internal agreement between Jason Granger (Sales Manager, CanaDream Inc.) and Chris Caldwell (VP Customer Experience & Marketing, ArrKann Trailer & Sport Center). We were then asked to sign a release waiving any future claims on the unit. We refused -- their urgency to secure our signature said everything. In early 2025, when we attempted to trade the motorhome in, the receiving dealer uncovered major structural roof damage, hidden repairs, and long-term water intrusion that both ArrKann and CanaDream failed to disclose.As a direct result, we suffered losses exceeding $30,000. When we approached Chris Caldwell for compensation or accountability, we were refused. We were told the RV was used and had "no warranty," despite months of false assurances, misrepresentation, and repeated promises that ArrKann would "make it right." If you are considering buying from ArrKann Trailer & Sport Center, proceed with extreme caution. Our experience has been financially devastating, stressful, and deeply disappointing. It appears that used RVs sourced from CanaDream are being flipped quickly with minimal inspection, poor transparency, and broken promises. We trusted their claim of being a "family-owned, award-winning RV dealership." Unfortunately, our experience suggests otherwise. Their advertising around repairs and winterizing now feels like the old story of a fox guarding the henhouse. We are now pursuing legal options to recover some of our losses.

Greetings, This post…read moreis nothing but to the point! My husband and I have been looking at new trailers and our best experience has been at Outback! Bonnie is the most educated and experienced in the field we have encountered. Bonnie is honest and overall seeks to meet one's needs/desires with their travel plans whether a toy hauler, trailer or camper. My husband and I have met with Bonnie on several occasions and all times ... we learned more! Thanks, CD

As much as Winter is quiet and I get the 'Parts Dept' is closed on Sat, Sales is so quiet they can…read moreservice parts for the little they have to do.

My wife and I bought a Jayco 145RB RV at the Morinville RV City location. We were impressed with…read morethe great service and the quality of the product. Fernando and team were awesome and we have had many great experiences in our camper. We wouldn't hesitate to purchase another RV from RV City!

I must say that I'm a little disappointed in there service. We purchased a new trailer last fall,…read morewhen we went to pick it up there lack of attention to detail was very evident. The toilet they has installed has a large gob of spray foam on the floor ... looks like my 4 year old granddaughter sprayed it. The nail holes they covered in the ceiling all have about a 4 inch streak of paint ... once again looks like my granddaughters art work. A blind in the bedroom is broken, and it certainly was not cleaned prior to us picking it up as promised. Our sale man Fernando was excellent, but unfortunately after the sale you have to talk to someone else. With every issue you are dealing with someone different. Seems to be a very confusing system. And we did make numerous calls to REACH OUT, but all resulted in us leaving message not to be returned.