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    Murphy Windell, MD

    3.0 (2 reviews)

    Services - Murphy Windell, MD

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Eyewear fitting

    Retinal imaging

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    West Philadelphia Eye Associates

    West Philadelphia Eye Associates

    (3 reviews)

    This was my first time at this location. Getting there was a little difficult because when I walked…read morein the building (mercy hospital 54th st side) there was no security nor receptionist. There was a sign saying to go to the first floor so that I can speak with someone. When I arrive on the 1st floor I ask where the eye associates office is. He looked at me like I had 5 heads. At this point I'm thinking I am in the wrong place because it was clear he had no idea what I was talking about. I then called the office and they told em they were located in the building and which suite number. When I got off the phone the receptionist said he'd found the office, but still managed to give me the wrong suite number. I called and had the information, so I smiled and said thank you. When I walked into the office it was quite small. I could see the staff behind the window. They all seemed very jovial, which is something I like to see. It always makes for a better experience. When I finally signed in I saw their back office in a disarray. Papers were everywhere. I mean stacks and stacks of papers everywhere your eyes moved. This made me a bit nervous. I'm a germaphobe. The fact that I knew they were about to check my eyes and this is what the from office looked like...I cringed at the thought of the physician room. When I went in the physicians room it was what exactly what I thought. Messy. The assistant wiped all the equipment, and she was so friendly and informative. The room was an eye sore. When the doctor came in, he honestly is the best doctor I've seen. I have an eye disease and he had told me the most about it, and also suggested I see an cornea specialist. He called for me and set up my appointment. This is the third eye doctor I've seen. He's been the best...but the office was just a hot mess. Besides that I'd suggest this place.

    Wait was too long. Office wasn't clean. I wouldn't use the rest room because I could hear everyone…read morewho went in there. Staff was two doctors & two support staff. Everyone was very pleasant and nice. I was kind of annoyed that both doctors do an almost identical eye exam. Oh and my notice for work isn't on the office letterhead. I won't return. I went because of proximity to my house. I'm now willing to travel. The pleasant staff isn't enough to override all the negatives. PS: I don't have any eye issues so I can't rate the effectiveness of their ability to treat/diagnose eye diseases. I just wear glasses for long distance.

    Murphy Windell, MD - optometrists - Updated May 2026

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