Don't take your child here unless you LOVE overpaying! This place is all about over charging and…read morecollecting your money, not taking good care of patients. I wouldn't take my child here if it were the only pediatric dentist in the state.

Raise your hand if you're an Adult and you have a fear of the dentist? *Slowly raises hand* I hate…read morethe dentist and have had a healthy fear of going to the dentist ever since I was a child. The staff at VFD has been so patient with me through the years and has partnered with me to achieve the smile of my dreams! They answer all my questions and help to provide an accurate quote for any out of pocket expenses I may have. So what's it like going to the dentist during a pandemic? Surprisingly it's pretty normal,going to the dentist during COVID was a major concern for me. I'm happy to report VFD is doing an amazing job keeping everyone healthy and safe. They have limited seating in the waiting area, mask are required. Both the dentist and hygienist wear both a mask and a face shield and there is hand sanitizer everywhere! Long story short if there was a cleanliness award during the pandemic VFD would easily win the award!

I needed a crown. I was given an agreed upon price for the work to be done. Received a bill above…read morethe agreed price and brought it to my tech, Amber, in the Mechanicsville office, the day of my appointment and she took it to the billing office, then brought it back and told me not to worry about it because they "would just write it off". Fast forward, I received another bill so I call and suddenly Amber's information is incorrect to the tune of over $400. Never again will I use them. Never will I recommend them.

I can't say enough about this place! I used to have a very intense fear of the dentist but when you…read morecome in here, it's like the Olive Garden commercial: "When you're here you're family." Their receptionists are incredible and my dental hygienist is literally a magician. The main dentist is also incredibly affable, and the whole operation is run beautifully. What used to be a fear of mine is now a place I look forward to going to.

Everyone was great...warm/friendly, yet professional atmosphere..first time patient and they…read moreexplained everything to me....Loved everyone I met/saw from check-in, to hygentist, to dentist to check out....(Sorry for the issues from my old dental office: UGH!!!)...I KNOW I made a great choice for my new dental office!!!

Everyone is professional and friendly. This office has all of the latest and greatest tools that…read moremake it an easier and better experience. Very talented hygienists and dentists. Would highly recommend!

Elrod destroyed my quality of life. He talked me into a procedure that did not have to be done,…read morecracked 2 of my molars in the process. I was diagnosed with cancer and nobody would help me because of chemo. I had to pay for surgery to have one removed. It gets worse and I promise you I had PERFECT teeth beforehand and the other dentist I saw agreed but chemo patients/ Cancer patients nobody will treat and i have had no money to correct the debacle. Many say hes good but nope! He is my dads dentist. For 11 years now, my quality of life and eating food has been severely diminished.

My experience was wonderful everyone in the office is very nice transparent and genuine!read more

I have been going to this office for over a year. I have just recently added my two teenagers from…read morea pediatric dentist. I have private insurance so out of pocket costs cans be challenging at any dentist. The team worked with me, they offer financial options, they offer treatment plans on a schedule that is convenient for the patient. I am a super busy mom of three. I can make appointments via text, the entire office now knows my family by name. Dr. Shaw is a local person and his bedside manner is amazing. I would highly recommend this office to anyone.

Unfortunately, most of the staff are friendly. This is specifically regarding the billing…read moredepartment. If you are out of network, they will not inform you of this. You will be promised that they will only charge you what you are you will be reimbursed from your insurance company, but you will then be charged an exorbitant amount of money on top of what your insurance will reimburse you, meaning you will be out of pocket for hundreds of dollars. Their billing department will send you a bill MONTHS after your visit, and will be completely unwilling to work with you on it. I would definitely recommend you choose a different dentist practice if you have the choice.

Amazing service from setting up appt, to checking in, dental service and checking out. Everyone was…read moreknowledgeable, and friendly. I'm so happy I found this hidden gem.

He is a wonderful dentist and very patient and helpful in explaining everything to you. Thank you !read more

Go here. Hygienist was fabulous, personable, answered questions and was very clear in letting me…read moreknow what she was going to do before doing it. Also very thorough in cleaning. Appointment started right on time, no long wait in the waiting room. No wait for the dentist when cleaning was done. Did not feel pressured for things I didn't need, I've had previous dentists tell me I need to get my wisdom teeth removed but Dr. Selden said unless they are bothering me they are just fine. Was not pressured to get x-rays that I would have to pay out of pocket for. Recommend 100%, worth the wait to get an appointment. They took care of insurance.

Terrible follow up. Prescription not sent. cleanliness is severely lacking. Note not reflective of…read moreplan of care or antibiotic that was supposed to be sent in. Does not answer the phone even

last four visits: visit 1 waited over 2 hours for…read moreappointment visit 2 canceled my appt after i arrived, blamed main office. visit 3 waited 1.5 hours for appointment visit 4 canceled my appt after i arrived, just received confirmation text 2 hours before the appointment...... I hear others complaining about same issues while waiting! Get it together spencer dental, peoples time is important to!