I felt so welcomed and the staff were very friendly and helpful. Dr. Sujit Mohanty was very gentle…read moreand careful with my fillings and cleaning. I highly recommend him as your primary dentist.

I wish I could give a 0 the first time I came was a pleasant experience come to find out the…read moreprovider me with a bill even though I had insurance did not communicate that with me when I attempted to schedule a second they scheduled me never called to say they cancelled until I was there again I took off work to be there no communication was provided front staff rude and continued to talk down to me in front of the doctor that said nothing didn't even try to make accommodations to still see me I work in healthcare and that is not how you treat patients

*This is a review for my experience back in 2014 before becoming a Yelper. I found a Pen that I…read moregot from that office and it actually brought me some fun memories (of me getting my wisdom teeth removed). After getting my first real job and getting the benefits and funds to (finally) take care of myself. The one thing I wanted to get done ASAP was removing my wisdom teeth. All 4 of mine had grown in, luckily straight up, and didn't cause me to get them out sooner than expected. I was referred to this location and from what I remember, was an easy process. I made the appointment, went to it and told them what I wanted. They gave me the process/plan/billing of what it would be to get that procedure done. I remember meeting Dr. Harris and just saying "Please get these extra teeth out of my mouth. I have too many and I want them out!" haha. The front desk staffs were super friendly and helpful with any questions that I may have had. Day of surgery: My boyfriend (now hubby) was the driver who got me there and home after the surgery. When I got there, I signed my forms, and was brought to the back. They gave me some medicine that knocked me out and then woke me up when it was all over. I seriously thought it was maybe 30 mins or an hour. My husband still to this day told me that it was no more than 10-15 mins. He said he was just getting cozy on the waiting chair and just got mid-page of an article until they call him back to come "Pick me up". I "supposedly" kept telling the staff and Dr. Harris "Thank you" while they were doing the finishing process and got me into the car. No more than the weekend, my mouth healed great. It was so crazy feeling those crazy holes of the missing teeth in my mouth. At the follow up, Dr. Harris checked my mouth/gums...everything looked good. I couldn't help but ask if I could give him a hug. He really helped me out with the removal of my wisdom teeth and I highly recommend him to those who wish to get their wisdom teeth out! He was really awesome (AND great at his job!), staff were super friendly and helpful. Thanks Dr. Harris!

I've been to Dr. Harris twice to get my wisdom teeth out on 2 separate occasions. Him & his team…read moreare great! I was referred the first time by a previous patient I interned with. This second time I had minimal pain and downtime. They're practicing social distancing -- masks required, hand sanitizer, minimal patients in the office at the same time. Before you go under (if you get sedation), they have a playlist going on the TV for you to enjoy. My experience was great.

They performed 2 gum grafts and did a wonderful job. Quick recovery time. Everyone is…read moreprofessional and knowledgeable.

Professional and extremely talented and knowledgeable. The office staff and technicians are…read morefriendly and helpful.

I love Dr. Bigelow, Audra and the entire staff at Midtown Richmond Dentistry! Dr. Bigelow has a…read moregreat sense of humor and has "dad joke" cartoons hung on the ceiling so you have something to look at while you are getting your teeth cleaned! They have also been great about getting me in for emergency appointments...one time I cracked my tooth and they moved their schedules around to fit me and get me fixed up! Highly recommend this dentist office!

Had my first experience with Dr Bigelow and team this week for a new patient appointment/cleaning…read more Before my appointment, Kristie was helpful with coordinating the new patient forms and obtaining records from my previous dentist. The office is in a newer space off of Staples Mill by Amigos. It is very bright, clean, and modern with ample parking. The staff were very welcoming, polite and professional. Rose, my hygienist was wonderful. She explained everything she was doing prior to beginning, was gentle, patient and friendly. I definitely want her to take care of me for my next appointment. Dr Bigelow popped in once Rose was complete to introduce himself and check my teeth as well. He had a great positive attitude, seemed like a nice guy. Didn't spend much time with him to elaborate further. Overall, I would definitely recommend this practice to those looking for a new dentist!

First timer here. Not a fan of dentist but decided to give him a try. Great location, excellent…read morestaff and his bedside manner is professional . The wait was reasonable for new patient. Each step was explained to me. Pulling the tooth...the bestest! Didn't feel anything

A friend referred me to Dr. Cade a few years ago. At the time I was in tremendous pain. I had…read morebleeding gums and my back tooth was throbbing. My face was so swollen, even I barely recognized myself. When the staff saw me they were kind and gentle. They realized I was in a lot of pain. Then I went back to the operatory. After examing my mouth, Dr. Cade told me that he had to do a procedure that required a needle. That scared me more than anything else at the time. I just knew that the shot would be unbearable. As he began to work on my mouth, I started wondering when he would give me that shot. When I asked him about that, he told me that it was already done and over. I never felt a thing. By the time he finished my dental work, I felt like a new person. His staff even called me later that evening to check on me. I have visited many dentists over the years and by far, Dr. Cade is the best! I would refer him to anyone, especially those who tend to be scardy cats like me! Now going to the dentist for my regular check ups is actually a pleasant experience

No one really looks forward to having their wisdom teeth out, but in my case I avoided the dreaded…read moresurgery for longer than I should have out of fear. Finally this February my teeth were hurting enough that I felt I had to take action. I was able to make an appointment quickly and assigned to Dr. Agnihotri. The consultation went well and Dr. Neil, who was friendly, said they would take care of me. The surgery appointment was made three weeks from that time. The day of the surgery I was a little nervous, as I think is normal. It was successful and has been healing well since. Whenever I go to see Dr. Neil I feel relaxed because of his positive attitude and reassurance. I definitely recommend this surgeon to anyone!

Professional office staff and great bedside manner. If you have to have oral surgery... he's your…read moreguy!

Avoid This Dental Office at All Costs…read more I'm writing this to warn others before they go through the nightmare I experienced. I trusted this practice because my daughter recommended it, and I regret not doing my own research. From the start, there were red flags, but I pushed forward anyway because their billing department was surprisingly efficient and had everything pre-approved. The dentist, Dr. Alexander, also had much more availability than others, which should've been a major warning sign in itself. Unfortunately, this turned out to be one of the worst decisions of my life. Dr. Alexander Simon, (or vice versa he has 2 first names) without a doubt, the most careless, heavy-handed, and clumsy dentist I have ever encountered. Despite having a good support staff, it's clear he's a micromanager who insists on doing everything himself -- even routine cleanings, which were the roughest and most uncomfortable I've ever experienced. He overbooks appointments, rushing back and forth between patients with little care or focus. I learned later that this is because when he's not here, he practices dentistry in India, squeezing in as many appointments as possible before leaving. During my implant process, I felt more like a test subject than a patient. He was abrasive and dismissive throughout the procedure, even laughing while I gagged and choked on water he flooded my mouth with. I was in visible discomfort, and rather than showing concern, he found it amusing. He repeatedly pressed metal tools against my lips with no delicacy or consideration. Once the anesthesia wore off, I was in excruciating pain that lasted far longer than normal. I later discovered that he had gashed my gumline, making it extremely painful to eat or even drink water. When I brought this up to him, he laughed again--like my pain was some sort of joke. I even asked if he'd like me to try it on him so he could understand how it felt. Despite the trauma, I continued with the implant procedure because I had already paid and assumed it was too late to change providers. About a year later, the implant started coming loose and causing severe pain. I didn't want to go back, but most dentists wouldn't see another doctor's implant patient, so I felt stuck. When I returned, Dr. Alexander Simon refused to take any responsibility. He blamed my pain on teeth grinding--something no other provider has ever diagnosed me with. I reminded him that he had gashed my gums previously and insisted he shouldn't bill my insurance again for a problem he likely caused. He casually offered to "work something out," as if that could undo the damage he'd already done. I didn't care if he offered to fix it for free--I wouldn't trust him with my mouth ever again. What's worse is that I later filed a complaint with the dental licensing board, only to find that someone else had experienced *the exact same issue*--a gashed gumline caused by this same man. It's unbelievable and infuriating. Now, because of Dr. Alexander's negligence, I need gum grafts and a completely new implant. My insurance won't cover it because they already paid once. Meanwhile, he had the audacity to bill my insurance again just for seeing me--even after everything. I'm furious, heartbroken, and honestly traumatized. I truly hope this man loses his license. No one deserves to experience this kind of incompetence and disregard for patient welfare. Please don't make the same mistake I did. Do your own research, listen to your instincts, and stay far away from this practice.

I have been a patient of Dr. Simon since 2021. As someone who has historically "dentist hopped" due…read moreto unpleasant experiences, I have enjoyed my experiences with Dr. Simon and his staff greatly. He ties for first place in my top 2 dentists ever. The staff is always friendly, compassionate and thorough. Having a great dental team ensures that I keep faithful to regular 6-month checkups. I cannot recommend this practice more!

Everyone was so nice and they don't take long at all. They went over everything with me and my mom…read moreabout the procedure and everything went great!

Just had my wisdom teeth taken out recently and Dr. Pack and the staff at Virginia Oral and Facial…read moreSurgery did an awesome job! Dr. Pack was very informative and the surgery went well with a fast recovery. I had very minimal pain and swelling. Thanks to Dr. Pack and the staff, the process was very simple and everything went smoothly!