I had a dental emergency on a Saturday morning. RVA not only answered the phone at 8 a.m. but…read moresqueezed me in for a 9 a.m. appointment. (I left messages at seven other dental offices that claimed they offered emergency care. Nobody returned any of my messages. Ever.) I can't speak to RVA's other services, pricing, etc. But they get a five out of five for caring enough about patients to assist with emergencies (even when the patient wasn't a prior client). Thank you.

Always a positive experience at RVA Dental, from cleanings to fillings and crowns, the dentists and…read morehygienists are all seasoned professionals who actually love their work. And so will you!

Elrod destroyed my quality of life. He talked me into a procedure that did not have to be done,…read morecracked 2 of my molars in the process. I was diagnosed with cancer and nobody would help me because of chemo. I had to pay for surgery to have one removed. It gets worse and I promise you I had PERFECT teeth beforehand and the other dentist I saw agreed but chemo patients/ Cancer patients nobody will treat and i have had no money to correct the debacle. Many say hes good but nope! He is my dads dentist. For 11 years now, my quality of life and eating food has been severely diminished.

I feel like they are constantly trying to upsell me not concerned with what I need but what they…read morecan charge me for. The scheduled me for an appointment that would have had a large copay but never mentioned the cost at all until I got there for the visit and asked. I compare it to trying to buy a car.

Took my grand daughter there to have two temporary teeth put in, earlier in the day she had the two…read morebad teeth extracted by an oral surgeon! He prepared the two areas for the temporary teeth, Dr Shay argued with us for a minimum of 20 minutes not wanting to do this, which by the way was the purpose of the visit as well as to be fitted for a bridge. She told us that she would have to file a bit off her teeth to put crowns on which we assumed was normal!!! One hour and fifteen minutes later she leaves the room, with my grand daughter bleeding out of both side of her mouth not to return until I insisted a nurse get her. So here's the kicker when we looked at what she had been doing for so long she had taken four adult size teeth and filed them down to the size of a toddlers! Needless to say this infuriated me, it wasn't pleasant, she tried to say that she wasn't finished and continues to show us a model of what her teeth should look like not listening to our concerns at all only saying she wasn't finished , we informed her that she was most certainly finished! They shuffled us into their break room to continue to tell us they weren't finished.... They were!!! We told them to give the $3900 we had to pay them in cash back, in the meantime another of their fantastic dentist was laughing which definitely sent her and I over the edge, Dr Lee came in and once again tried to talk her into getting back into the chair, not a chance! We got a referral back to the oral surgeon to now have the four teeth they had destroyed extracted! The surgeon was in shock at what they had done to her mouth! She had those pulled today...It gets better over the weekend her gums became so inflamed she had to go to the ER, once there the Drs once again were in shock at the condition of her mouth, and at the fact that the dentist did not put her in antibiotics, or pain meds, promptly do exactly that! Now for myself I've recently had knee replacement surgery, explaining to the front desk that I cannot do a deep cleaning for atleast six months due to the knee replacement and that I just wanted a regular cleaning which they promptly replied no because they want to do a deep cleaning, I gave them my surgeons name and number and told them to call him, needless to say he told them absolutely no way! So needless to say to say this is the worst practice in the state, they do what they want and not what you want. Once my grand daughter's mouth heals and we now get her a partial instead of a bride we intend on pursuing this further! Next step is lodging a complaint with the Star Board of Dentistry! Going to wait until she's finished for the next step

horrible-do not return calls, need a new dentist because they schedule you out so far. I have a…read moremassive amount of work to do. I had to call several times to get a quote. They did not complete my root canal they worked on last time and said I would have to wait six weeks to get an appointment for them to finish the root canal. I will be sharing this on other social media.

I came here for two routine exams and teeth cleanings based on a recommendation from a neighbor who…read morehappens to be a dental sales rep and had a horrible experience. This practice has poor bed side manner and is designed to squeeze every dollar that they can out of you. I do not recommend this practice to anyone seeking care. Setting up appointments was rather simple and the office was technology forward, clean, bright and new. The building was recently renovated and they have a large parking lot. However, it was obvious that behind their fancy facade lies the drive to pad their bottom line. My first check up here was pretty comprehensive with all the x-rays being taken and teeth properly scaled. This took approximately 45 minutes into the hour long appointment. The hygienist spent a good 10 minutes trying to explain for me why I should pay for the up charge for fluoride even though it already covered under my insurance plan. The hygienist and dentist spent the last 20 minutes of my appointment creating a sense of urgency telling me to prevent my teeth from cracking that I needed to buy from them a mouth guard, electric tooth brushes, teeth whitening, etc all of which I get for free from my dental sales rep neighbor. My second appointment consisted of a longer sales pitch than actual care. My second cleaning here with the same tech didn't even last all of 10 minutes, which is inadequate to receive a proper scaling done, she didn't even floss my teeth. I received another repeated lecture regarding why an up charge for the fluoride was highly recommended even though it was already covered by insurance. Followed by another 20 minutes berating me on why I did not want to proceed with making an mouth guard and signing up for their teeth whitening treatments. I've never had any issues with my teeth and I cannot imagine how this practice would try and extort me if I had actually had an issue with my teeth. This has left a bad taste in my mouth and I cannot recommend anyone come to this practice.

I hadn't been to the dentist in several years and was VERY nervous about seeing anyone. I…read moreresearched best options on reddit and heard that this office was very caring and empathetic. I had a hole in my tooth that I've been obsessing over for 2 years. It ended up being from a fallen out filling and a cavity was building in it. No other issues. I was so relieved. In my first visit I had x-rays and a cleaning and a few days later got the cavity fixed. This was a few months ago and I'm just getting around to reviewing now. It was an exceedingly positive experience.

Raise your hand if you're an Adult and you have a fear of the dentist? *Slowly raises hand* I hate…read morethe dentist and have had a healthy fear of going to the dentist ever since I was a child. The staff at VFD has been so patient with me through the years and has partnered with me to achieve the smile of my dreams! They answer all my questions and help to provide an accurate quote for any out of pocket expenses I may have. So what's it like going to the dentist during a pandemic? Surprisingly it's pretty normal,going to the dentist during COVID was a major concern for me. I'm happy to report VFD is doing an amazing job keeping everyone healthy and safe. They have limited seating in the waiting area, mask are required. Both the dentist and hygienist wear both a mask and a face shield and there is hand sanitizer everywhere! Long story short if there was a cleanliness award during the pandemic VFD would easily win the award!

I needed a crown. I was given an agreed upon price for the work to be done. Received a bill above…read morethe agreed price and brought it to my tech, Amber, in the Mechanicsville office, the day of my appointment and she took it to the billing office, then brought it back and told me not to worry about it because they "would just write it off". Fast forward, I received another bill so I call and suddenly Amber's information is incorrect to the tune of over $400. Never again will I use them. Never will I recommend them.

I have been going to this dentist for years and she is the best....I would never go to another…read moredentist. She and her staff are awesome. ...would recommend her to anyone. Very knowledgeable and skill level is excellent.

From the owner: Welcome to Best Smiles North Side - Dentist in Richmond, VA! We are your one-stop dental care…read moreprovider, offering a wide range of services to meet all of your oral health needs. We have you covered, from routine cleanings and exams to more advanced procedures like root canals and dental implants. Our dental professionals have the expertise and dedication to provide you with the highest quality of dental care that you need and deserve.

Simply the best dental experience possible.Great dentist with a #1 crew.You won't be disappointed.read more

Dr. Circeo is still awesome!! He cares about dental health over "cosmetic" and is a great…read morecommunicator regarding your choices.

Outstanding! Care. Dr.Baum and Staff Kept my family and I in…read moreSuper Hygiene Health... I moved, and have certainly missed that quality of dentistry. Office experience was good,as well.

Very disappointed to say that when asked if they would donate 10 toothbrushes & toothpastes to…read morehomeless children for Christmas, they said they would not. Absolute greed right there! Shameful.

Great job Spencer's best dentist in Richmond... great staff, and dentist.... 5 star dentistry easilyread more

Terrible follow up. Prescription not sent. cleanliness is severely lacking. Note not reflective of…read moreplan of care or antibiotic that was supposed to be sent in. Does not answer the phone even