I had a dental emergency on a Saturday morning. RVA not only answered the phone at 8 a.m. but…read moresqueezed me in for a 9 a.m. appointment. (I left messages at seven other dental offices that claimed they offered emergency care. Nobody returned any of my messages. Ever.) I can't speak to RVA's other services, pricing, etc. But they get a five out of five for caring enough about patients to assist with emergencies (even when the patient wasn't a prior client). Thank you.

Always a positive experience at RVA Dental, from cleanings to fillings and crowns, the dentists and…read morehygienists are all seasoned professionals who actually love their work. And so will you!

Dr Davia is one of the best dentists out there. I've visited probably 4 other dentists prior to…read morehim, I've had a lot of dental work done prior to going here, and the experience I had was the best. I unfortunately had to move out-of-state, and he tried his best to help with my tooth problems before I had to move. He's knowledgeable, caring, and patient. He always tried to be conservative with the work he did on my teeth, focusing on the most important areas and didn't push expensive treatments on me that weren't 100% necessary. A lot of dentists I went to would 1.) look at my teeth and then decide on a plethora of things to do to them, without consulting me - and b) forget about the issues I had and/or not address them fully. Dr Davia always listened to my concerns and kept it simple, unless it was clear a more complex procedure was definitely needed. I wish I could give a bonus star for how painless the injections were (lots of dentists seem to rush this part and it causes a lot of pain and anxiety for me). Also the dental hygienist I saw, Kathleen, was so sweet and careful with my teeth. She was great at making me feel comfortable during my cleanings & always made me feel special.

I loved my visit at Dr. Davis's office. Booking an appointment was very easy. I did have to call…read moremy insurance company to confirm that this practice was apart of my network before booking an appointment. The office itself and the waiting room had a computer for kids to play games and was very clean. Kathleen my hygienist was amazing and very informative. My teeth felt amazing after she cleaned them. I really liked that she proceeded mouthwash and let me rinse in between sessions. Dr. Davia came in after my session was talked to me. He eased any worries I had about my teeth and let me know the next steps he wanted to do in my next appointment. I didn't feel like he was rushing with me . He was very genuine and kind. I was honestly very impressed with my service. The office isn't as fancy as your newer facilities or dental spa's. You can depend on the staff at Dr. Davia. He will not try to nickel and dime you for treatments or services.

Dr. Patel has been an incredible dentist to my family for several years now. She's great with my…read moredaughter and her front office is awesome and super friendly. If you're looking for a welcoming dentist office that can treat the entire family, they are your best option in Short Pump.

Dr. Patel and all of the staff here are so kind and welcoming. I, like most people, dread going to…read morethe dentist but this team truly makes everything so easy and relaxing. Every time I come, they ask me about my job and what's going on in my life (I don't know how they remember all this because I barely remember myself lol). My appointments never feel rushed or impersonal. I highly recommend Village Family Dentistry!!

This is the best dentist office ever. Everyone is so friendly, polite and honest. My 4 yr old and I…read moresaw Ally today who was so amazing! Ally kept talking with my daughter the entire time and was so friendly that my daughter felt really excited for her check up. I loved that she made sure my daughter kept standing behind the wall when it was time for me to get my x-rays done. It was such a sigh of relief as a mom! We've been coming here for a few years and the dentists always compliment our teeth and have never pointed out any issues. I feel like they're honest! I've gone to other dentists in the past who seemed to make up bogus tooth issues to make a couple dollars.

This Dental Practice received a 4 something rating HOW? They have terrible reviews in 2021 through…read more2020 or Currently. Something has changed ~ Dentist in Charge, Office Manger, Office Staff attitudes? Chair Side Dental Employees attitudes? 2015 through 2017 it seems from Patient's rating they felt well taken care of! I was browsing for Cosmetic Dentist I think I need to move on!

Dr. J. Crichton.... GREAT Dentist, amazing chair side/bedside manors ! 5 Stars! Highly reccomend to…read morefriends and family!

I rarely write reviews, and the ones I usually write are positive. I went to Virginia Family…read moreDentistry because of the glowing reviews, but my experience was quite different. I've lived in the Richmond area for over 40 years and found their business practices concerning. My 19-year-old son, 17-year-old daughter, and I had appointments last week. After being informed that our new patient visits would total $577 for the same services (since we are self-pay), I agreed to proceed. While I understand my son is an adult, I made it clear that I would be paying for everything. I grew concerned when my dentist suggested pulling a back tooth due to a gap that might cause bacteria issues, despite no current problems plus making recommendation to see their periodontist and pushing a possible the idea of an implant for the tooth; as well as, selling them on their orthodontist after I mentioned that I had seen the orthodontist the day before...which they said they never got x-rays for and it didn't matter because theirs would be different. Additionally, we were told afterward that my daughter's visit would cost $60 more due to extra X-rays, which we were not informed about in advance. It's comparable to a mechanic doing extra work without getting your approval first. I decided to go along with it, appreciating the new patient discount. They then informed us my son would need a deep cleaning instead of a regular one and scheduled it for this week, again without giving any pricing information. When he asked if there would be extra costs, they implied there shouldn't be. Later, we found out this service would cost over $200. This was surprising since we were told otherwise, and they knew I was responsible for the payments. When I asked why we didn't receive a discount for my son's previous visit since he didn't get a cleaning the first time, they said his services were different. How? When the whole purpose of the visit was for a check up and cleaning. After speaking with the office manager, Lauren, I felt unheard and unacknowledged as a customer. She did not apologize or address my concerns, only defending their position. As a business coach and consultant, I've rarely encountered such poor customer service communication outside of the restaurant industry. We ultimately decided not to proceed with the additional service. Virginia Family Dentistry's communication with patients is lacking at best and unethical at worst. They lost out on over $1,500 of upcoming services we would have needed and the lifetime value of a customer. Choose carefully! They will not be getting any recommendations from me. It's noteworthy that they've disabled reviews on Facebook, which might explain the abundance of positive reviews here. I prefer practices that prioritize people over profits and are not influenced by private equity.

Dentist is clearly a pro. Has advanced training from a great Dental school. He doesn't try to sell…read moreunnecessary procedures. He seems to be a true patient advocate.

I started going to the Glenside Dental after moving to a new place several…read moreyears ago. I continued to go there after I moved again later. The staff are pleasant and professional. They know how to process insurance and they handle appointments very well (for rescheduling calling the office works better than online communication). Except for a long wait at one time while another patient was brought in and processed (not repeated) and a dental mistake by a trainee that was promptly remedied by Dr Shan I have had no other problems with this dentist over a period of many years. Dr Shan doesn't push for unnecessary dental work and she routinely takes x-rays to make proper diagnosis. She always explains what she observes and what she recommends with me. Dr Shan may not be a smooth talker but she is a competent and honest dentist and that is what a patient primarily needs. I recently left town and have to find a new dentist but dental businesses that are run as well as Glenside are hard to come by. I expect to find it hard to replace Glenside Dental.

The sub level of post care from this dentist has left me in pain without any recourse…read more My procedure happened on October 30th and I was sent home with no post care instructions, just a remark by the assistant that I should be good to eat and feel all numbness go in 2-3 hours. I had to go back with days as the bite was painful even with drinking water. I am no dentist and can not self treat. I had to go back 2 second time with a week and the dentist waving his hands in the air simply said, he can't do anything!!! When I voice my frustration. He refused me any further treatment and said I could go see a different dentist. I followed a medical practitioner's advise to preventive care and am now left with pain and suffering, neither of which I had, had gone to his office for a free dental cleaning. This dentist is a nightmare and very unprofessional.

Dr. Lenoir is a very professional and skilled dentist. Cannot recommend this office more highly. He…read moreexplains everything in detail and goes out of his way to make sure you are well taken care of. Best dentist I have ever had. Today, he replaced a crown that had come off, and his work prompted me to write this review. He first had to reshape the tooth structure under the crown and prepare the tooth and then re-cement the crown. There was no discomfort and everything was fully explained. The crown feels great. The office staff is also very professional and courteous. Highly recommend this office, and in particular, Dr. Lenoir.

So I gave this business a five star review even tho parts of my visit were kinda unpleasant.... but…read more The overall experience was good, and I'll make this my new home for dental work- however, I hate getting dental work, tbh- and wasn't prepared for what I was going to hear during my cleaning. There was a hygienist and she had long dark brown hair and honestly she MADE my experience so incredibly amazing. I can't remember her name for the life of me but she was awesome!!! I would go back alone for her alone. She was super personable and made me feel relaxed. She deserves a raise, honestly. LOL! The front desk manager was also incredibly sweet. I will go back just because those two made my experience amazing. The establishment itself is beautiful and clean. Dr. Stafford is also super nice and makes you feel like family.

Very poorly managed dental practice. Frequently understaffed and appointments run extremely behind…read more I was presented with unnecessary services by a dentist who wasn't supposed to be operating independently but was anyway due to staffing. Overall multiple horrible experiences here.