I have been going to Dr. Mustian since before I can remember! They are always professional and…read morepolite. In my many years of coming here, I have never had a complaint. They are personable and as long as they are in business, they will be my dentist!

I have been going to Mustian Dentistry for ages, and I wouldn't go anywhere else. My son still…read morewaits until he comes to town to go there also. Once you find the best dentist, you don't want to change. Thorough, gentle, patient, and kind, Dr. Edward Mustian and his son Dr. Andrew Mustian are excellent dentists and great people, too! Mary who covers business at the front desk is always smiling and friendly, no matter how busy she gets. Just know that if you go, you won't ever want to leave.

The team at RVA Pediatric Dentistry is awesome! My child was very nervous about her first visit,…read morebut they were very kind, patient, and took the time to explain things and make her feel comfortable. She even asked me afterwards if we could go back!

I highly recommend avoiding this practice if you want any professionalism or bed side manners from…read moreyour dentist or receptionist. I was very excited to bring my child back after her first appointment, because the environment seemed clean, nice, and fun with great receptionists. However after five minutes in the back with the dentist I was told repeatedly that it was my fault that her teeth were deteriorating because I breastfed so long and he had advised against it at the last visit. Once is okay, 4 times of being told It's my fault is unprofessional and unacceptable. After asking for a new doctor because I didn't like Dr.Musselwhites attitude, and telling him that, I was told I couldn't see the other dentist because I had "burned the bridge" and they could only give me referrals to other practices. I then left and called to ask for his name saying that I would leave the receptionists out of the nasty review I was going to make because they had done nothing wrong at the time. They told me "his name was hard to spell and they would have to check on the spelling for me" then hung up after putting me on hold. Unfortunately for them, since they were trying to avoid giving me his name, I hadn't left the office parking lot. So I walked back inside, took a picture of the sign and walked in to confirm which of the two I had seen. They looked like they had seen a ghost when I asked if musselwhite (which is not hard to spell) was correct. They smiled awkwardly, said yes and I walked out. After I made it VERY clear that they couldn't stop this review I'm making, they called to ask me to "come in and talk it out". ABSOLUTELY NOT. You mistreated me professionally in the back, didn't help my daughter's teeth or situation at all, lied to me to avoid a review and now you want to fix it ? If you want your child to be safe and comfortable and be treated well yourself this is NEVER going to be the place you should go. Please avoid like the plague.

We LOVE this dentist! Our 2 year old daughter is very nervous about medical professionals due to…read morethe pandemic and she's been here a few times since she got teeth. Every time they work SO hard to get her comfortable with them and they make amazing progress - we're always so impressed!

This is a great practice! I absolutely love Dr. Ethan and his team for my children's pediatric…read moreneeds. I love that this whole practice has so many services to offer. Dr. Ethan's team is always friendly, kind, efficient, and knowledgeable. They made me feel safe and comfortable with all the Covid precautions and the general infection control that they have in place. My son who sees Dr. Ethan, tends to be a worry wart, and even admitted going to the dentist is fun!

Friendly staff. I am doing my ortho treatment here and everyone is very professional. I look…read moreforward to my ortho results! Dr. Byrd is amazing!

This office started off on a good foot with appointments and getting my son's braces on, now it has…read morebeen nearly 3 years and they act like they don't want to take the braces off. The personnel do what they want to do. They do not respect the parent. And call backs........WHAT ARE THOSE?? They never ever call you back. This practice is the worst!!! Stay away!!! If I had to do it all over again, I really would not. Now I am stuck with a son with braces that the office refuses to remove

Dr. Atkins has been our physician for almost a year. We've had an amazing experience with him. He…read morewas able to do great work on my daughters teeth. Another dentist wanted to remove four of her teeth leaving a gap for several years until adult teeth came in. Dr. Atkins had a better idea on how to salvage her teeth by placing caps on them while treating the teeth she had so she didn't have that gap in the front. The staff is always friendly and helps you in any way they can. I love knowing when we walk in they're able to remember us and have conversations continue which we had in the past. Our hygienist even made us a balloon animal for our dental goodie bag! A clean environment is always necessary in any medical office. This office is just that. Everything is nice and clean. They even gave a fish tank in the front lobby for kids to enjoy!

Love everyone here. Bring our boys and we are always in and out and they make them feel calmread more

I grew up back when dentists were to be feared. And if I'm being honest I was super reluctant to go…read moreto the dentist and for years and years I just didn't go. But, when my kids needed to go to the dentist we were fortunate enough to try Dr Neal and the kids loved him! After watching the kids grow up going to Dr Neal, I finally took my own turn in the seat and it was a night and day difference for me compared to what I had experienced when I was younger. Now I'm happy to say that my teeth and gums are in good health and my teeth are even straight now! I honestly enjoy going to the dentist now, something I would have never thought I'd say. Thank you Dr Neal and everyone there for helping me with my oral health!!!

Love this dental practice. Every team member is highly skilled, professional and super nice. Dr…read more Neal is an excellent dentist. Always well cared for!

My children had the best experience visiting Toothberry! From the time we stepped in the door...to…read morethe X-ray photos taken, we were treated with respect! The wait time was short & the process for 3 kids was less than one hour! Dr. Braxton and her team are amazing, my children will definitely return. Thank you for such great service!

Here with another update. My son had to have some fillings done and unfortunately reacted poorly to…read morethe in office liquid sedation. Dr. Braxton was able to do 2 fillings and then had to stop the procedure and recommended we finish the rest at the hospital under general anesthesia. As you can imagine, my anxiety was through the roof thinking about this. They got me my total and said it was due before the procedure in 2 months. So, the day came when we brought my 3 year old to St. Mary's for the fillings. Dr. Braxton was about 5 hours late. We were told to be there at 8am, and they did not start on Jalen until after 1. He couldn't eat the entire time. I was worried about him getting hungry or restless and I hadn't accounted for having to pump for my infant, so this significant delay really had a negative impact on our experience. We never got any updates from her. I went up to the secretary of the surgical area and all she told me was that "Dr. Braxton was behind". No approximate timing or anything. When the time came to take him back, they did a good job of making sure we were comfortable and checking him over. Dr. Braxton came in briefly beforehand to talk to us, and then off he went. Here's why I'm taking off 2 stars. After Jalen came out of anesthesia, he had a horrible, croupy cough. The nurses took care of him and gave him a treatment, but we were still sent home after one nurse mentioned "oh yeah, he was a little congested going into surgery". We ended up at the ER the very next night because of his cough and breathing. Turns out he had a bad case of croup. I want to know... 1) Why wasn't this detected before surgery? 2) If the nurse noticed he was congested, why did Dr. Braxton follow through with it? 3) Why didn't we receive updates while waiting that insane amount of time before surgery? I just have so many questions. And, a lot of this probably wasn't Toothbeary's fault, but some of it I feel like they could have handled better, like the communication and timing. Although pediatric dentists have nice touches for kids, I think I may just start bringing him to our regular practice to make life a bit easier after this mixed bag of an experience.

Unbelievable , outstanding customer service everyone is polite I had a situation and Kristy did…read moreeverything to help me and my down syndrome little girl LOVE's her and big thank you for Michele for carried my girl 68 pound to my car so much kindness brought tears to my eyes. Thank you so much :)

My daughter was too scared to complete treatment for her first cavity, yet when we returned to try…read moreagain, I was still not allowed to accompany her. The office repeatedly cited their policy that parents can go back for cleanings, but not cavity procedures--even when a child is frightened and specifically needs their parent. I called THREE other local dental offices afterward, and all three confirmed that parents are allowed to accompany their children for any procedure. After years of bringing my daughter here, this policy and the unwillingness to make a scared child feel more comfortable were enough for us to find another dentist.

I just want to say that RVA dental care is the best dentist I've ever been to. This is my fourth…read moredentist in my lifetime and I'm obviously staying. Let's talk shop, let's get down to brass tacks, let's look at the facts: 1) you can't beat the location 2) everyone was incredibly nice and genuinely excited I was there. Little did they know the 5 star Leader of the Yelp Army, the Commandant of comments, The Yelp General walked in their front door. 3) each and every doctor had world class bedside manner. There was a gentleman next door that I'm pretty sure was having a tough time and Dr. Collie was VERY patient with him. 4) TWO. WORDS. hot towel... NEED I SAY MORE? What am I in First class to Dubai on British airways??? Mind blowing. Thank you RVA dental care, I really appreciate it the pearly whites and beautiful bicuspids.

I had a dental emergency on a Saturday morning. RVA not only answered the phone at 8 a.m. but…read moresqueezed me in for a 9 a.m. appointment. (I left messages at seven other dental offices that claimed they offered emergency care. Nobody returned any of my messages. Ever.) I can't speak to RVA's other services, pricing, etc. But they get a five out of five for caring enough about patients to assist with emergencies (even when the patient wasn't a prior client). Thank you.