Elrod destroyed my quality of life. He talked me into a procedure that did not have to be done,…read morecracked 2 of my molars in the process. I was diagnosed with cancer and nobody would help me because of chemo. I had to pay for surgery to have one removed. It gets worse and I promise you I had PERFECT teeth beforehand and the other dentist I saw agreed but chemo patients/ Cancer patients nobody will treat and i have had no money to correct the debacle. Many say hes good but nope! He is my dads dentist. For 11 years now, my quality of life and eating food has been severely diminished.

I feel like they are constantly trying to upsell me not concerned with what I need but what they…read morecan charge me for. The scheduled me for an appointment that would have had a large copay but never mentioned the cost at all until I got there for the visit and asked. I compare it to trying to buy a car.

Dr. Gupta is truly the best. She is very caring and has improved my my life a lot by helping me get…read moreall my teeth taken care of and also put flawless perfect crown on my very front tooth and she also makes sure to educate me for home care. I can't thank her enough highly recommend her to anyone she's wonderful.

Dr was very rude. Wouldn't listen and there patient couldn't get a chance to speak. Very similar to…read morekhara dentistry. Wouldn't recommend.

I needed a crown. I was given an agreed upon price for the work to be done. Received a bill above…read morethe agreed price and brought it to my tech, Amber, in the Mechanicsville office, the day of my appointment and she took it to the billing office, then brought it back and told me not to worry about it because they "would just write it off". Fast forward, I received another bill so I call and suddenly Amber's information is incorrect to the tune of over $400. Never again will I use them. Never will I recommend them.

Raise your hand if you're an Adult and you have a fear of the dentist? *Slowly raises hand* I hate…read morethe dentist and have had a healthy fear of going to the dentist ever since I was a child. The staff at VFD has been so patient with me through the years and has partnered with me to achieve the smile of my dreams! They answer all my questions and help to provide an accurate quote for any out of pocket expenses I may have. So what's it like going to the dentist during a pandemic? Surprisingly it's pretty normal,going to the dentist during COVID was a major concern for me. I'm happy to report VFD is doing an amazing job keeping everyone healthy and safe. They have limited seating in the waiting area, mask are required. Both the dentist and hygienist wear both a mask and a face shield and there is hand sanitizer everywhere! Long story short if there was a cleanliness award during the pandemic VFD would easily win the award!

I can't say enough about this place! I used to have a very intense fear of the dentist but when you…read morecome in here, it's like the Olive Garden commercial: "When you're here you're family." Their receptionists are incredible and my dental hygienist is literally a magician. The main dentist is also incredibly affable, and the whole operation is run beautifully. What used to be a fear of mine is now a place I look forward to going to.

Everyone was great...warm/friendly, yet professional atmosphere..first time patient and they…read moreexplained everything to me....Loved everyone I met/saw from check-in, to hygentist, to dentist to check out....(Sorry for the issues from my old dental office: UGH!!!)...I KNOW I made a great choice for my new dental office!!!

Dr. Matthew is always very pleasant and smiling. The entire staff is so friendly and nice and they…read moremake sure you understand everything and that you have everything that you need. My dental assistant, Kaci was very friendly and on top of everything! I highly recommend this dental practice!

Always the best and most professional, entire staff is friendly and the facility is clean and…read moremodern. Highly recommended

Have no complaints on care after a crown replacement and a cleaning appointment. Office support is…read morenot great. Billing is incorrect even after a call laying everything out to their customer service. Appointments are canceled, rescheduled, and canceled again without notice or apology--resulting in a wasted trip. Care coordinator absent after an appointment, was told she would call for follow up appointment scheduling--never followed up. Just too hard to stick with them, and I really wanted to.

I was concerned at first about having my cracked denture replaced under warranty, but they did…read morehonor my warranty, and made me a new denture. I was treated professionally.

Go here. Hygienist was fabulous, personable, answered questions and was very clear in letting me…read moreknow what she was going to do before doing it. Also very thorough in cleaning. Appointment started right on time, no long wait in the waiting room. No wait for the dentist when cleaning was done. Did not feel pressured for things I didn't need, I've had previous dentists tell me I need to get my wisdom teeth removed but Dr. Selden said unless they are bothering me they are just fine. Was not pressured to get x-rays that I would have to pay out of pocket for. Recommend 100%, worth the wait to get an appointment. They took care of insurance.

I am not sure if they are understaffed or the situation is, but this is the worst experience I have…read moreever had. I recently moved to this area and scheduled my appointment about 6 months ago only to have my appointment cancelled less than a week before my appointment, with no explanation, just they were no longer able to take me. The office NEVER answers the phone, does not return any calls. Honestly after my experience with them leading up to my appointment, I didn't really trust them to be able to provide good service, I am just in need of a dental office that accepts my insurance. Unfortunately, this office is so VERY unprofessional.

By far the worst place I have ever had dental work done at. They spent the bulk part of my 3 years…read morewith them trying to get Prior Auth for partial dentures. They double booked an appointment for me. Turned me away when I presented them with the appointment card they created for me. Spare yourself the headache and go somewhere else with competent staff.

Dr. Major stayed late after his office had closed to help me with an emergency and took his own…read morepersonal time to make sure I was ok. My father had an emergency on a friday and Dr. Major came in on a Saturday to take care of him. It's obvious that Dr.Major and his staff really care about their patients.

We love Dr. Herrero and hygienist Tabby at the New Kent location. We first took our 12 year old…read moreson there last summer for a tooth extraction and cleaning. We live in Los Angeles but spend summers at our family home in New Kent. My spouse and I just went for a cleaning and have made this our primary dental practice since we are here in the summers and Christmas. The entire staff is super friendly, the space is new and clean. Highly recommend this place.

We have been going to VA Family Dentistry for years and they always provide excellent service and…read moremeet all your needs with an outstanding staff. Had a different dentist this last visit and he was absolutely amazing! Highly Recommended!!!!