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Murphy Express

4.0 (1 review)

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11 years ago

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Shop N Go

Shop N Go

(2 reviews)

I've been a loyal customer at this location for years--for both gas and food. Last night, I placed…read morean order because it was one of those evenings when I didn't feel like cooking. I called in two meat lover pizzas and a hot wing plate. I arrived about 20-25 minutes later, only to be told that they had forgotten to make my potato wedges. I was informed it would be another 5 minutes for them to be prepared. When I finally received all of my items, I asked for two extra ranch cups. The man at the counter replied, "I normally charge extra." While I understand policies, I had just waited longer than expected for my food--the least that could've been done was to offer the 10-cent cups of ranch without issue. Once I got home, I bit into the pizza and immediately noticed something was off. I looked at my husband and said, "Mine tastes spoiled." He said his was okay, though a few pieces of meat were burnt. We were all hungry, so we decided to eat anyway. But as I got toward the end of my slice, the strange taste became stronger. I began removing the different meats to find the source of the issue and discovered it was the beef--it had a sour, spoiled taste and smell. I've worked in food service for nearly 15 years, so I'm well aware of how food should look, smell, and taste. This wasn't a case of being picky--it was genuinely concerning. I called the store to share my concern, and the person on the phone immediately responded, "All our meat is fresh--we just got a truck in today," as if to dismiss my concern or imply I was making it up. He then placed the phone down and proceeded to ring up other customers without any further response. I'm not someone who typically complains or leaves bad reviews, but I felt this needed to be documented. I truly hope no one ends up getting sick from the food. I'm sharing this in the interest of accountability and customer safety.

So here is the review on the newly reopening of the shop-n-go. So gas is not a bad price for a…read morestore that has no other stores close by. New tanks everything is up graded and nice. Parking lot on the other hand is poorly laid out. Haven't been open more than three weeks and the parking lot has trash and cigarettes butts everywhere. There should be a butt can close to the door so just maybe the cigarette smokers will put there butts in. The isles aren't wide enough for a wheelchairs. Also if your selling food should throw out the breakfast sandwiches after a certain time may give people more confidence to get your food in the afternoon.

Murphy Express - servicestations - Updated May 2026

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