I had pulled into the lot late in the evening as the owner was leaving, my bumper was hanging off…read more With no questions asked, he dropped everything to help and got it all fixed up right away! The repairs could have been costly but he helped me get back on the road and wouldn't accept any tip. The community is lucky to have a business like this!

Dear Yelpers: Sit down and take a minute to read this:…read more this is a true story. I had a nail in my tire this morning and didn't want to take any chances with it so I started calling around Manitowoc to see who could get me in ASAP. Are you sitting down? I called eight different service centers!! now I understand it was a Friday at 1 o'clock, but I called eight different service centers in Manitowoc and all of them could not fit me in ! even my local regular shop said I could drop it off and come back for it a few hours later in the day but I had errands to run and things to do and I needed the car fixed immediately. my father said "did you try Novak?" He gave me the number and I dialed it right up. I spoke with a friendly agent, I told her my story and I said "do you think I can get into your shop right now?" and she said "absolutely come on down." I was quite excited . I drove over - they pulled the nail out. It was nothing serious. It wasn't leaking any air and my $charge$ was zero for 10 minutes of work. Maybe it was 5 minutes of work. For that reason , I will be coming back for future service. I might be easy to impress, but after this experience, i'll give them another try!

I recently had a routine oil change appointment for my car. A day before the appointment I notice…read moreone of the tires on my car was losing air. I contacted Paul Safranski at Safranski Tire and Auto to see if they would have time while they were changing the oil to find the cause. They were able to find a nail in the tire leak and fix the problem on top of the oil change. Turned out a nail was in the tire. Safranski Tire and Auto Team always do a great job! I have been a customer since 2008. Akasha Manthe

Trust Paul with your car! He will do excellent work and he looks out for his customers. After…read moregoing over countless options with our vehicle he is doing what's best for us in our situation which is amazing! He has worked with us in a honest and respectful way and I appreciate all of the time he has taken with us. Great great place and I will trust him with all of our cars in the future!

Thanks to every one who recommended Manitowoc Auto Repair! I took the car in at 9am and they found…read morea bad wheel bearing and had it ready for pickup before noon that day. Add my recommendation to the list because this crew is the Best on the Lakeshore.

Amazing service! Tim was very helpful and friendly the service was quick and took care of all our…read moreneeds in an emergency situation while we were on vacation and at a good price.

I came in late on a Friday afternoon after blowing a tire on the interstate. I was in town for a…read morewedding. I had called when I was on my way. Tom, Wendy and the staff found a solution that got me back on the road. Amazing service. THNAK YOU

I could not say enough good things about the crew at Powers. I was in a bad spot with a destroyed…read moretire and they helped me out in every way possible. This included calling for a rental car then driving me over to Enterprise to pick up the car. Their service restored my faith that there are good people left.

FYI update: Though a great idea and offer, it never came to fruition. Thought it only fair to add…read morethat. Update: I've been back here twice and have received the same courteous and knowledgeable service. Not by any fault of theirs, my car has had additional problems to fix. Today I called and told them the problem and they came to tow it. This is where it gets good. I don't normally need my car that often, but of course I have a baby shower to attend out of town tomorrow. The woman out there know, I don't have a choice but to drive the 2 hours to attend after committing to be there. And I want to. Anyway...I started calling around for a rental. None available or they won't be open when I can get there. Small town problems. I called Satori's explained the problem and they are providing me with a loaner car. They were going to do that anyway as customer service while working on my car. What they don't do is pick people up. Understandably they are busy. Knowing there was no way I could get there before 7pm to pick up the car he decided they would pick me up. That is above and beyond and I want them and others to know how much I appreciate it. Customer service is a dying art. I am giving a pre review based on my initial experience. I will update after the work is done. I am giving them 5 stars for customer service. I bought a 3rd party car for a winter beater. I drive a mini and they aren't Wi. winter friendly. My father did the work it needed mechanically, but as anyone who owns a foreign car knows, finding the right mechanic is hard in a small town. The owner took the time to call my father so he would understand what I wasn't able to communicate in mechanic speak. He then called me back to set up the appointment. I had a choice to drop it off at the night deposit or show up when they opened. I chose to show up in the morning because he said " It might be better so I can see what problem you are having and to get to know you and your husband." That is customer service.

Gave Satori's Auto Services a chance since I support local businesses. However, Satori's is…read moreunprofessional, unknowledgeable, and rude. I had my Lancer tolled to Satori's due to a concern for a possible coolant or oil leak. Received a phone call the following day stating my car was "highly modified" and they will not pursue inspecting or investigating anything; however, drove my car disregarding my complaint of a possible coolant or oil leak. Note: my car only had an intake and cat back exhaust. They stated that it's normal for my car to give off a burning smell with smoky, white exhaust fumes?! They simply stated that nothing was wrong with it. Even my wife, who knows nothing about cars, asked me why my car smelled of burnt rubber. After the phone call, they told me to come pick up the car, yet charged me $60 for "we will not pursue inspecting your car." The day I picked up my car, I was advised to contact the original owner because they were concerned that the oil changes were dirty, some evidence of leaking oil lines, and again, my car was heavily modified. To their surprise, I told them I am the original owner, and performed all maintenances. I knew my car was not dirty, and Satori's tried to pass the buck or think I'm an idiot. And before I left their shop, I was told to bring in my wife's Mazda CX9 if there's ever any issues since it's "factory." (like really?) I told Satori's the CX9 is much harder to work on than the Lancer. Their comments just makes them less reputable. From my experience, I would not recommend this auto shop. You're better off doing your own work or look elsewhere.

Small shop, crowded. Parking lot full. All these are things to say that this must be a good shop…read more Got my oil changed and they were quite attentive to the car. Carefully parking it inside to set it up for the lift. Woman at the desk was really nice. Listened to me ramble on about things I'm sure weren't interesting to her, but she listened. I think I will adopt this shop as my new caregiver for my VW.

Can't say enough good things about Dave's work. I lost the transmission in my '76 VW Westphalia…read morecamper just outside Sheboygan and found a '75 to replace it. Dave had to fit it into his packed schedule and go through 3 starters before he found one that fit(five-rib transmission in a six-rib slot). Got it back in nine days(he also fixed a leaking seal)and it's still running great. Thanks Dave. So rare to find an expert on these babies. Go out of your way to get him to work on your foreign car.

We've been relying on Cody and his crew at Certified Auto Service for many years. He and his crew…read morehave always been honest, responsive, and done great work at fair prices.

Just want to mention how much faaith we have for Certified Auto in Manitowoc. you can't beat Cody…read moreand his guys when it comes to taking care of a problem with your vehicle. They do the very best to get things done ASAP and their prices for the work they do is certainly NOT out of line. Twice now we've had problems and all we can say is the service is excellant. Nice going guys....you have some very satified customers here that will contune to use your service for anything we need. Thanks from the Vanderbloemen's in Two Rivers.

ANYONE who goes to ace auto in manitowoc wi is crazy andy is the owner and he will rip you off he…read moretold me i needed front t rods and will cost a lot of money NEVER gave me a ball park figure so i decided to go some where else i had a nother shop check my car out and NOTHING was wrong with it so good luck to you people go some where else HE WILL RIP YOU OFF

Great Service, Great Rates, & Great Guy, Andy got my father's car in super fast, diagnosed the…read moreissue quickly, and had it repaired a few hours later. My 100 year old father thanks you very much. Would highly recommend Andy's business to anyone! Steve T.