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    Murfreesboro Small Engines

    1.0 (3 reviews)
    Closed 7:00 am - 5:00 pm

    Services - Murfreesboro Small Engines

    Outdoor power equipment services

    Motorcycle repair

    Routine automotive maintenance

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    4 years ago

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    Phoenix Auto Repair

    Phoenix Auto Repair

    4.6
    (62 reviews)

    We needed to have our front windshield replaced while traveling from Virginia. The staff was very…read morecourteous both on Yelp and in person, and made sure they had the correct replacement. Our estimated wait time was three hours, but since we opted to wait, the job was done in under an hour! Yes, you might find a better price, but you won't find a more qualified and reliable company to do the job right the first time. Highly recommended.

    I had high hopes, but the communication was just too consistently negligent. I took my car in on a…read moreThursday because the check engine light came on, and they said they'd get to it first thing Friday morning. I called Friday for an update, and he said I was next in line and to not call back as he would call me as soon as the diagnostic was done. I stressed that I needed my car that day as I know they're closed on the weekend. He never called that Friday, so I left a voicemail to call me ASAP because I needed my car for the weekend. When they opened again Monday, the morning came and went with still no call, so I dropped in. He said he never got my voicemail nor recalls talking on the phone, yet miraculously had an update on my car -- to which I wasn't notified until this drop-in. He proceeded to tell me my coolant pump was leaking and it was entirely empty of coolant when they checked it, so they ordered a new pump. After taking yet another lyft home, I received and read through the mechanic's inspection which said there were NO leaks and the coolant was at a good level. I called back asking for clarity, to which the guy backpedaled on what he said as I gradually corrected him against what was said in the mechanic's notes. He finally admitted he never read the notes. I just wasted a lot of time and Lyft rides due to the bad communication, so I urge people to read the inspection and repeatedly call/drop in if you insist on using this auto shop.

    Paul's Repair

    Paul's Repair

    1.0
    (1 review)

    Would definately "NOT" recommend this business. Been there twice, first was a 3 out of 5. Second…read morewas one of the worst experiences of my life. First time they said it would take two weeks and took them over a month. I gave them the benefit of the doubt and they gave me many excuses. Two years later, tried them again. Called and they told me business was slow and they could get it in and out in "2 days". I said great. Took it in on Monday and waited a full week for a call and nothing. Called them Monday afternoon and I was told they got tied up on something and they would have it done in a "day or two". Waited another week and called them on Monday again. Again I was told they got busy and would have it in a "day or two". I told the owner, whom I was talking to, I had already been told this twice. The guy absolutely went apesh*t on the phone. I said hey, I'm just asking a question and if you are as busy as you say, I can come get it and take it elsewhere. I "never" cussed or raised my voice, just quoted what I had been told (now 3 times). He was a complete unprofessional jerk. Cussing and calling me names like I had done something wrong. I politely told him I would be by to get my 4 wheeler. I went to his place of business and face to face, he wasn't quite the bada*s he was on the phone. Made many, many excuses and cried about being busy and having to work on broken 4 wheelers. ""Seriously"". He literally complained about people bringing in broken 4 wheelers that "these idiots try to fix themselves and screw it up, then bring it to me wanting me to fix it". I said really. The nerve of people bringing you, a repair shop, a broken 4 wheeler. He said "he was ready to close the place up because of people wanting him to fix them in days when I have a months backlog, then they call (his words) bitching because it's not done in two days". I told him, maybe he needs to tell his people to stop telling the customers you could get it done in two days. He said "they aren't supposed to tell anybody that, we can't possibly get it done that fast". I said, well that's what you told me when I called. How did you expect to get it done in the 2 days you told me on the phone? He again went off and started saying, "well I'm not going to take any sh*t off anyone". I cut him off and said, I never gave you any sh*t, just asked a simple question and you went balistic on the phone. I also added, maybe you should close the doors if you are unable to keep your word and you obviously are so unhappy. He said a few other things under his breath and I got my 4 wheeler and left. Long story short: This shop owner has a seriously bad attitude, tells you anything to get it to his shop (lies), he is a foul mouthed slob, doesn't respect any of his customers (called them idiots), doesn't like being called out on his lies, has a very messy shop (crap everywhere), retail area is also a mess, and definately is not someone I would ever trust to work on anything.

    Murfreesboro Small Engines - outdoorpowerequipmentservices - Updated August 2026

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