Professional, honest, experienced service, this local auto repair shop in Spring Hill Tennessee…read moretook excellent care of me. I've been back several times, and never once did I get pressure to have repairs done that I didn't need. Today they did an excellent job on my new brakes, and of course, the general inspection they do is fast, reliable, and gives great peace of mind. I highly recommend. They've got good reviews with their Long-term customers, which is how I discovered this gem in the first place

David always treats us right and offers great maintenance service. His prices are reasonable. He…read moreis very busy but always tries to accommodate.

BEST in TOWN I have been taking my 2010 Audi Q5 to the…read moredealership for regular yearly services and issues for the past 5 years in Nashville. Every time I walked out with a huge bill. Not that Audi dealership is not reliable but definitely they charge more. One of my friends recommended GPO and wholaa I cut my expenses in half with the same Amazing service. Randall and Shawn are amazing at what they do and NEVER try to oversell. I have been going to GPO for the past 2 years and HIGHLY RECOMMEND them. RELIABLE - ABSOLUTELY GREAT QUALITY OF SERVICE - ABSOLUTELY GREAT

I've taken my 2 BMW's to GPO and they are a very good shop. They are very knowledgeable on BMWs…read more I would recommend this shop.

Review DO NOT GET…read moreANY WORK DONE AT THIS PLACE. Let me be as direct and factual as possible. Here is why they are not a good business. - They were quick to take my nearly $1200 for an AC repair, but when it was finished, nothing had changed. Same exact problem. They were not excited to continue looking at my vehicle. Next is why: - They told me it could be up to two weeks before they could look at the problem, and I would need to leave the vehicle there in case something changed. I explained that this vehicle was how I made a living and could not afford to do that. - I asked, and tried to reason with them about this. Matt at the counter basically said he didn't care and everyone gets treated the same. Leave it or it won't get looked at. - I tried to work out a future date that I could schedule the work to be done to make right what they did not fix, and was promptly told again that they would NOT do that under any circumstances. Matt followed this up by saying a business next to him spends over $100k a year with them and they have to wait, why shouldn't I? - I further pushed to emphasize that I didn't have other vehicles to use like them and could we please schedule a time to fix what I paid for. Matt's response was "if you wanted to schedule when work gets done then you should have picked a large shop that does that. Here you just get in line and wait. - None of this was expressed to me initially and they had no problem taking my vehicle right away, but now that it isn't resolved, they will get to it whenever they can. - I even called ahead when I found the issue wasn't fixed and thought I set up an 'appointment' for Friday since I was told to bring it in Friday morning and leave it. The vehicle sat there all day and wasn't touched. That's when I got the 'we don't work weekends, but you'll need to leave it and maybe we look at it next week. Completely inconsiderate and disregard for their customers. So save yourself the frustration and a huge headache. Avoid these people at all costs. They do NOT have your best interest in mind and are not interested in any follow up work that's not a quick fix. Now I am stuck with a vehicle that has not been repaired and wasted money with them.~ Ken I.

We've had my son's car serviced at Murfreesboro Auto Repair three times. They are knowledgeable and…read moreprovide you with details and reasonable price quotes. We have never felt pushed to have any additional service/work done and they never do anything without first getting your permission. Reliable and dependable service!

Packard's BP on Lebanon Road has been my family's undisputed go to for gas, maintenance, repairs…read moreetc... for as long as they have existed. Billy Packard, Chris, Matt and the whole crew are always courteous, ensure quality service/value and give trustworthy guidance. We'll never go elsewhere!

Had a leaking powersteering problem and they fixed it in no time. Great service! Bill and his…read morecrew are top notch!

I hope they enjoyed the money they got out of me in the 3 visits that I went. Communication was…read morepoor, service took too long. I might as well have gone to the dealership for the price.

I had a pretty opposite experience to the good ones highlighted here…read more My experience takes place ~2004-2005 I'm told 2001 VW Beetle. It's 12 degrees out, I'm driving, the heat goes out and shortly the car shows that it's overheating. The car was in the shop at IAM for 9 days, they replaced a fan they said was warped, and were about to remove most of the engine to get to a sensor. I had just talked to a co-worker about it and he said what I described was the water pump. Another co-worker came over hearing this and also said it was the water pump. I call them up and say "everyone I talk to says it's the water pump, why don't you check that". 2 hours later I'm told that my water pump was bad. I got charged (if I remember correctly) over $1000 for fans that were slightly warped, labor, water pump, etc. They replaced the water pump with the inferior VW one with the plastic impeller. It dies 1 year 3 months later. I really don't feel like listing out the list of what all I feel was done wrong to my car, perhaps IAM's a better place now. Perhaps years of learning how to work on a Beetle have jaded me. I think they might be closer to normal pricing for high-end cars, such as the wankle engine listed below, but I paid IAM a lot over a couple of years for a car that was probably worth roughly that, and i had to keep taking it back. I left and went to another shop in 2005, my car bills halved and my time between repairs extended greatly, although that could be that everything that was going to break broke and was replaced. I don't hate them, just not going back. They were nice people as I remember.

Jon and Tonya were FANTASTIC! I live in Georgia but Murfreesboro is my hometown. My car broke down…read moreon Labor Day. Jon and Tonya fixed me up as soon as I could get to them, and had me rolling back home. Hometown people! I 100% recommend this auto repair shop

Jon, Tonya, and their crew of amazing mechanics are A/C heroes/legends! Recently, my Subaru's air…read moreconditioning unexpectedly went out, and they diagnosed and fixed the problem in a lightning-fast 70 minutes. You heard that right, folks--70 freaking minutes! Their skills are undeniable, and they saved me both considerable time and money. Local shops quoted outrageous prices, as well as wait times, just to diagnose my Subaru's A/C issue. Meanwhile, Jon, Tonya, and their crew of awesome mechanics fixed it entirely for a fraction of the cost and in record-breaking time. Jon--at all times--was extremely transparent about what the issue was, what parts needed to ordered, and the what the service cost would be. On top of that, customer service throughout the entire process was top-notch! I'll be shouting their praises from the rooftops for as long as I live and breathe. If you've got any auto issues, Jon's Auto Service is--without a doubt--the place you want to be!

Short Version: Chris and his crew are incredible. Chris went above and beyond the call of duty to…read morehelp me when I was in a predicament and needed an urgent repair. The staff was knowledgeable and friendly. Their pricing is fair and affordable. Long Version: If you have a minute to stick around, let me tell you my story so you will know how awesome this place is..... Roughly four weeks ago, on December 15, 2023, I drove from NC to Murfreesboro to spend a couple of days with family in the area. I was supposed to have a really quick turnaround. During my drive to Murfreesboro, I had a light turn on in my BMW X3 regarding my coolant. I arrived in town Friday evening and the following morning, I took my vehicle to BMW of Nashville to have the coolant checked/refilled. While my vehicle was at the dealer, they identified a leak and completed further diagnosis to determine the radiator hose needed a replacement - this was the primary radiator hose on top. The quote provided to me by the dealership to complete the repair was egregious compared to the average cost for this repair. The cost was FOUR TIMES the average cost of replacing a radiator hose. I immediately began exploring other options which is where Chris comes into play. I called ATL Total Car Care and explained my situation and the needed repair. We talked through it and Chris was willing to help me and take my car in, the same day, to assist. Chris did not have the hose that I needed in stock but said if I could purchase the part directly from the dealer, he would still handle the repair. So, with Chris' idea, I was able to pick up my car from the dealer, purchase the necessary hose directly from the parts department, and then headed to Chris' way! They close around 2 pm on Saturday from what I recall. Chris took my car in around 12:30 that afternoon - he and his team stayed past closing time to complete the repair. The team waited for me to come and pick up the vehicle and close out afterward. Outstanding service. Affordable pricing. Good People.

****NIGHTMARE EXPERIENCE**** Summary (if you don't want to…read moreread the full story): My car came back with TWO NEW ISSUES after I spent over $3,000 with this shop, and the ORIGINAL ISSUE was never resolved. When I brought it back, they refused to fix any of it unless I paid even more money -- for problems that appeared immediately after I picked up my vehicle from them. The Diagnostic: I brought my car in because of a loud noise that happened at certain speeds. They said they'd need to run a full diagnostic to identify it, which seemed reasonable, so I left the car with them. Two days later, they called with their findings: my REAR DIFFERENTIAL was bad and needed to be fully replaced. They also gave me a list of "maintenance suggestions" and separately flagged that my FLEX EXHAUST PIPE was broken and needed replacing too. The total estimate with everything included came to $3,742.68. The Repair Decision: I declined all of the maintenance suggestions and authorized only two repairs: FLEX EXHAUST PIPE replacement -- $305.09 REAR DIFFERENTIAL replacement -- $2,484.38 That came out to roughly $3,000 after tax. Picking Up the Car: New Problems, Immediately When I arrived to pick up the car, it was parked out front. The moment I started it, there was a NEW NOISE -- loud, consistent, and awful metal on metal clicking noise for about 20 seconds. I was concerned, but told myself it might just be the new parts settling in. Driving away, I quickly realized: The ORIGINAL NOISE I brought the car in for was still there. There was now an insane NEW EXHAUST SMELL inside the cabin (that now happens every time I start the car). So: two brand-new issues, and the original problem still unresolved -- after paying over $3,000. I gave it a few more days, hoping it would resolve on its own as the parts settled in. It didn't. The new noise, the new smell, and the original noise were all still there. Follow-Up Visit with David: I called the shop, and CHRIS (the owner) told me to bring the car back in for a diagnostic. When I arrived, DAVID (the senior advisor) was the one who met with me. I explained what Chris had told me and described both the new noise and the fact that the original issue was never fixed -- despite having just spent $3,000. I showed David a video of the new startup noise and told him about the new exhaust smell. He offered a few guesses as to the cause, including that it might be related to the FLEX EXHAUST PIPE they had just replaced. We went on a test drive together, and David immediately said, "I hear the noise" -- referring to the original noise that the $2,400+ REAR DIFFERENTIAL replacement was supposed to have fixed. He asked me to drop the car off the following Monday, since I couldn't leave it that day. Second Drop-Off: Still No Resolution I dropped the car off Monday. The next day, David called and told me: They could not replicate the new startup noise. The new smell was likely caused by an exhaust leak from the FLEX EXHAUST PIPE -- the part they had replaced. They didn't know what was causing the original noise issue while driving, and suggested I take it to Discount Tire to have them look into something tire-related. Despite the fact that the ~$2,400 REAR DIFFERENTIAL replacement was supposed to fix that exact issue. At this point, I was furious. I asked David directly if they could just fix these problems, since I'd already spent over $3,000 and was left with the original issue plus two new ones that didn't exist before they touched my car. His answer: they didn't know what was causing the original noise, and diagnosing the new startup noise would take about 4 hours of paid diagnostic time -- on top of everything I'd already paid. I told them I was picking up my car. When I did, the "new noise" David claimed he couldn't replicate was right there. I DO NOT RECOMMEND.

Oil change, excellent service for the price. My husband said it was around $134 for my Range Rover…read moreEvoque.