Came when requested and tow where I needed to go. Great customer service. Would hire again if…read moreneeded.

My husband was broken down on I 65 near Brentwood and Franklin towing answered the call immediately…read moreand got to my husband in less time than estimated. The owner of the company came himself and was very professional. We couldn't be more pleased. This is the towing company we recommend and will use in the future when needed.

I called AAA and they have a contract with First Call for roadside assistance. Scot, the owner,…read morewas extremely friendly, courteous, and thorough. I had a flat tire and he not only put the spare on, but tried to fix the problem on the tire too. His truck was very clean and we had a good discussion about being a hard worker. He cares about his customers and business. Great guy! Hopefully I don't have any more car issues, but I'll reach out to First Call if I do.

Terrible service, I have been in the side of 24 for hours. Made the mistake of going through…read moreprogressive for a tow. Was told it would be 40 minutes and the person who called me had no idea where I was when I gave cross streets and directions from Nashville. I even sent a map, no follow up, no communication except through the auto text program saying it would be another 51 minutes then another 63 minutes. I can understand it taking some time to get me and my car off the highway but it should not be this long. I cancelled and called another company. Feels scammy, not worth the 300+ I sent to secure the tow. Will be expecting a refund.

Bobby Williams showed up promptly and extracted our 4Runner from a ditch. Another TOW company was…read moreunable to get it out last night without damaging the vehicle. Bobby cares about not damaging the vehicle and he was a great problem solver in devising a way to steer/drive the vehicle slightly and pull carefully as he adjusted the position. Our truck has no damage. Excellent service.

Eugene was right on time when I needed him. I would use him again anytime. Kind and friendly…read moreservice.

Here's the math…read more Five stars = Outstanding in every way. NOPE. Four stars = 5-1 Star because It was a decent job done fairly. NOPE. Zero stars = 5-5, because the PRICE was highway robbery and then the driver PRESSURED for an additional tip amount, which was borderline extortion. (He had our car!) YEP. However, 0 + (1) He answered his phone + (1) actually showed up + (1) and got the job done = 3. Overall, We would call others ahead of this guy next time, but if push comes to shove, this guy will show up, but get ready for a less than enjoyable experience... not that needing a tow in the first place is a day at the park.

I've had to use 3 separate Tow Trucks in past 5 weeks! Although I was able to solve this last…read moreproblem by myself... "DAV'S TOWING" gave me the Lowest Quote of the 3 other businesses I'd used previously. He saved me up to an $82.00 Savings over the cheapest I had found! I'll be definitely be Saving his Business Name and Number for my next problem.

VIP towing is phenomenal!!!…read more The check engine light on my van started blinking and the car manual states to pull over immediately and turn off the vehicle. I pulled over in 90 degree weather and called my insurance roadside assistance and they original told me Pantusa Towing would be there in 2 1/2 hours. I called at the 2 1/2 hour point and they told me it would be another 90 minutes and I could call my insurance company if I didn't like it. Needless to say I did call my insurance company again and they told me they would call another company. VIP contacted me immediately and got to me quickly and even called to let me know they had gotten in some traffic but still should make it on time. Will let my friends know to call VIP if they ever are in a situation where their vehicle needs to be towed!

Extremely helpful in my time of need! Coordinated with me very quickly and delivered my car with…read morecare to the mechanic. I highly recommend!

Gentry towing are high priced and crooked people. They took advantage of me and if you give them…read morethe chance they will put the screws to you too. I struck a deer on Hillsboro Road in Franklin, TN early New Year's Day. I was injured and transported to the emergency room. Gentry was next on the THP towing list (unlucky for me). He towed my Honda Pilot to his lot less than 10 miles away. He charged $40 per day storage and $375 for the tow! A 9 mile tow was $375! He later tried to talk me in to keeping my SUV for the bill! Customer beware!

I've dealt with a lot of tow companies during my lifetime, and this one, is the best yet... I just…read morecold called them, due to my circumstance... Based on their response, they will be the only ones I call in the future... Impeccable customer service! Someone had broken down and left their vehicle on my property, with no contact information... To make a long story short, I currently have people at my house working on remodeling stuff... The workers basically refused to come back, if that vehicle wasn't removed because it interfered with them getting their job done.... The workers reported that they had great difficulty, maneuvering around the vehicle, to get to my house..It was in their way, so it had to be removed! I proceeded to call the police department and give them the person's tag number, in hopes we could contact the owner of the vehicle... But, the PD wouldn't do anything because it was on private property... They told me to call a tow company and said, the tow bill would be at the owner's expense... So, that's what I did. I explained the situation to Jamie Gentry (owner of Gentry's Towing & Removal), and he was helpful from beginning to end... It was fairly late when I called Mr Gentry, and he was so pleasant to speak with... I explained the situation, and he assured me that he would haul the vehicle away... He added that they had several other calls, so it would be quite a bit It later, before they could get to it... I want to point out, this is a 24/7 towing company... So, they can take care of issues, day and/or night... Sure enough, they got it removed (Yay)...Not only did they remove the vehicle from my property, they kept me informed of the process along the way... Since it was late, we weren't calling each other, so Mr Gentry text me the details... I was informed of when they were headed to my address and when they loaded the vehicle on their tow truck. I highly recommend anyone using Gentry's Towing & Removal... Mr Gentry was so nice, helpful, dependable, and professional... He resolved my issue, without having to meet me in person... He took care of the problem without inconveniencing me and insisting that I be present, sign paperwork, or whatever else most other companies require at arrival... He did everything I requested, without hesitation, via communicating by phone...I AM VERY IMPRESSED and PLEASED with their services... I guarantee if you give them a call, you'll be very satisfied too!

best tow company around middle Tennesse, honset,reliable and fast please give them a call for any…read moretowing

10/10 helped me twice in the same night first time I had an issue with a stripped lug from another…read morecompany but they got it off super quick and for a great price will recommend to everyone I come across