I pulled into my backyard to drop of a water heater, but when I paused to put the truck in reverse…read moreto back up to the deck, all I got was tire spin. I stuck that truck in some good old Tennessee clay. We tried a number of things to get the truck moving. We tried wood under the tires, floor mats, digging and event a n old grate we had found. We were still stuck in the mud! We called Roadside Assistance and they arranged for Gentry Towing & Recover to meet me between 7 and 9 am. I got a text saying they would arrive at 7:45 and they actually arrived about 7:30. I was a few minutes away and before I got back home, he had already set up to pull the truck from the muck. It was a tricky task as the truck was part way between the house and the pasture fence. There was no room for a vehicle to get in position to pull the truck out. By the time I arrived he had already wrapped a chain around a very solid tree and run his cable through a pulley hook attached to the the chain and on to his wench. He pulled that truck out of the mud and around the house in less than five minutes. A couple of side notes: 1) No, the truck was not a four wheel drive 2) Yes, my wife did advise me not to drive into the back yard as I would get stuck. Thanks Jamie!

Gentry towing are high priced and crooked people. They took advantage of me and if you give them…read morethe chance they will put the screws to you too. I struck a deer on Hillsboro Road in Franklin, TN early New Year's Day. I was injured and transported to the emergency room. Gentry was next on the THP towing list (unlucky for me). He towed my Honda Pilot to his lot less than 10 miles away. He charged $40 per day storage and $375 for the tow! A 9 mile tow was $375! He later tried to talk me in to keeping my SUV for the bill! Customer beware!

My car was vandalized on the side of the road by a POS thief trying to steal the catalytic…read moreconverter. It was 9PM when I called for a tow and the gentleman was very kind. He was timely in his arrival. Then when he got there and realized the kind of night I had he didn't try to overcharge me and found the shortest route to save us the most money on the tow. Great service, Would use this company again.

So this company pulls in front of my car and tried to take my car away (with me in it). I informed…read morethe driver "Sir you have the wrong car.(My car is dark red) He then tells me to calm the f**k down ( Even when i was calm) I said sir please check the VIN#. He then looks verified that he had the wrong car. Told me Bitxh you need to chill out. As he was walking close to my car. I would recommend this unprofessional company to my worst enemy. WAIT THERES MORE. I called to rectify the situation and he ( the guy who cursed me out) hung up in my face

Came when requested and tow where I needed to go. Great customer service. Would hire again if…read moreneeded.

My husband was broken down on I 65 near Brentwood and Franklin towing answered the call immediately…read moreand got to my husband in less time than estimated. The owner of the company came himself and was very professional. We couldn't be more pleased. This is the towing company we recommend and will use in the future when needed.

Nobody ever calls for a tow truck when things are going right. When you call it's because your car…read moreis broke down, you're stuck, you've been in a crash, etc. It's likely you're not "in the know" on who's who in the towing scene in the area. Maybe you just said, "I need a tow truck". Maybe the police called for you. You're at the mercy of whoever shows up. You're not looking for Superman or counseling, you just need something done about your vehicle and you need it done efficiently and without the addition of more or new issues. This is where Heithcock Towing earns 5 stars. They are quick to respond, provide all the information you need to know the issue has been resolved, and are available after you forget 75% of what you were told. Fast and friendly sums it up. The next time I need a tow, Heithcock Towing is getting the call.

Albert was the best! He came quickly and was so helpful getting everything set up. He first trouble…read moreshooter it before towing it, which I appreciate. Even once he was in the process of towing it, he was friendly and reassured me where it was going. Thank you Albert!

I needed a jump and my battery boost was dead. Redoakens actually picked up the phone, came to my…read morehouse within 30 minutes, and had me out the door quickly! Their prices were very reasonable (pay in cash for the best price). Hopefully I don't need an emergency jump again, but if I do, I'll definitely call Redoakens.

Tow truck was available quickly. The driver was courteous. This company offered the best value for…read morethe tow. I would definitely use them again.

I got a flat tire on my way to work, and this company came to my rescue! They were very friendly…read moreand kind in a stressful situation. I appreciated that they stuck to the price on their website for putting my spare tire on my car. When the tech was running behind due to Nashville traffic (of course), I got a text from the office to let me know his new ETA. Hope I don't have to use them again of course but I definitely would if I needed to.

I have major concerns with the support I am receiving from this organization. I have called them 5…read moretimes over the last 2 business days to schedule a service. They have responded each of the 5 calls with "I'm sorry, our technician will call you in the next 3-5 minutes, please stay by your line." I let them know that was what I was told last time, and they said "sorry, our technician was finishing a service call, but will call you in the next 3-5 minutes." Very concerning behavior and business ethics when someone could be stranded.

Second time I've used Harpeth Towing's services (via AAA) and they have been incredible both times…read more Roger, the technician, is great and chatted with me as he replaced a dead battery in one of our cars. Will call on them anytime I need a tire fixed, battery replaced, or find myself stuck on the side of the road for any other reason!

Had an Rv towed there after it was picked up had items missing manager refused to help when I…read morecalled and asked him to review the security footage for the 2 days and nights it was there was from out of town stated I know who you are and I'm not gonna help with your problem it may have disappeared but it didn't here call the police have pending report with police for missing or stolen items just suspicious one refused to check the security when is capable have them 450$ would never recomend folks like these clearly not southern hospitality at all cannot wait for the police to get access to your footage as they have taken an inventory of property before it was towed to your lot

Amazing Service! Very Professional! Fast arrival! 5 Star Top Tier Experience! Trip was the one of…read morethe best that I ever seen in this towing business!

Nice and respectful and quick to respond. From the dispatch to the pickup. My car wouldn't start…read moreand I was unable to jump it off. The driver Damian arrived and hooked up the jump box. The car started up and when the box was unhooked it died. Damian said the alternator might be the issue. So instead of taking the car to Tennessee Battery it went to Jeff's Auto. I'd definitely recommend them.