My 26 year old Toyota Land Cruiser needed a tow. I called Andy's and he answered the phone! That…read morewas a good thing! He came close to the time he said he would be there and he communicated with me the whole time. He arrived and was very nice and polite. He took a credit card payment and he was off. Great experience. I did try calling another company whose name starts with H got voicemail, left 2 messages. Never called back.... If you live in Franklin or close by and need a car or truck towed call Andy's!

I had the best experience with Andy's Towing. Unlike other services, he arrived at the time he said…read morehe'd be there. For convenience, he let me add the charges to my bill at the repair shop. Super convenient and professional! Don't get me wrong; I hope I never have to get my car towed, but if I do, I'll definitely be calling Andy's.

Nobody ever calls for a tow truck when things are going right. When you call it's because your car…read moreis broke down, you're stuck, you've been in a crash, etc. It's likely you're not "in the know" on who's who in the towing scene in the area. Maybe you just said, "I need a tow truck". Maybe the police called for you. You're at the mercy of whoever shows up. You're not looking for Superman or counseling, you just need something done about your vehicle and you need it done efficiently and without the addition of more or new issues. This is where Heithcock Towing earns 5 stars. They are quick to respond, provide all the information you need to know the issue has been resolved, and are available after you forget 75% of what you were told. Fast and friendly sums it up. The next time I need a tow, Heithcock Towing is getting the call.

Albert was the best! He came quickly and was so helpful getting everything set up. He first trouble…read moreshooter it before towing it, which I appreciate. Even once he was in the process of towing it, he was friendly and reassured me where it was going. Thank you Albert!

These people provided a quick response time with great service. It was a bit expensive, but worth…read moreit if you're in a pinch.

My wife called me saying she had a flat tire. I called Mobile Tire Express and got a quote and paid…read morevia invoice online. They were fast and efficient. Within 25 minutes, she had a new tire and was back on the road. Thank you again! A1 customer service.

Gentry towing are high priced and crooked people. They took advantage of me and if you give them…read morethe chance they will put the screws to you too. I struck a deer on Hillsboro Road in Franklin, TN early New Year's Day. I was injured and transported to the emergency room. Gentry was next on the THP towing list (unlucky for me). He towed my Honda Pilot to his lot less than 10 miles away. He charged $40 per day storage and $375 for the tow! A 9 mile tow was $375! He later tried to talk me in to keeping my SUV for the bill! Customer beware!

I pulled into my backyard to drop of a water heater, but when I paused to put the truck in reverse…read moreto back up to the deck, all I got was tire spin. I stuck that truck in some good old Tennessee clay. We tried a number of things to get the truck moving. We tried wood under the tires, floor mats, digging and event a n old grate we had found. We were still stuck in the mud! We called Roadside Assistance and they arranged for Gentry Towing & Recover to meet me between 7 and 9 am. I got a text saying they would arrive at 7:45 and they actually arrived about 7:30. I was a few minutes away and before I got back home, he had already set up to pull the truck from the muck. It was a tricky task as the truck was part way between the house and the pasture fence. There was no room for a vehicle to get in position to pull the truck out. By the time I arrived he had already wrapped a chain around a very solid tree and run his cable through a pulley hook attached to the the chain and on to his wench. He pulled that truck out of the mud and around the house in less than five minutes. A couple of side notes: 1) No, the truck was not a four wheel drive 2) Yes, my wife did advise me not to drive into the back yard as I would get stuck. Thanks Jamie!

Not 24 hour service, in Spring Hill Tn,if your locked out,your on your own.read more

I had serious trouble with my car for about 72 hours straight. These guys have the most affordable…read moreprices among anyone else in the Spring Hill/Columbia area. They were ablie to pick up my car within 12 hrs of my request and informed me at every point throughout my car's travel, from pick up to drop off. If you live anywhere near spring hill, TN, please give these guys a call! I know they've only got a couple reviews here but trust me, they're worth every penny.

Terrible communication. I requested a service and was ignored completely. I called and texted - no…read moreanswer. My husband calls from his phone and they answer, finally providing an eta after 30 minutes of me on allstate support chat. Not professional. Use at your own risk.

Refused to stop and jump off my battery. Stated to the Roadside assistance company that I was not…read morein a safe area. I have a photo of my car location....I was off highway and the kind stranger who stopped to help me 2 hours later in 95 degree heat jumped off my car in less than 5 minutes And was safely on his way. if I could post this with negative stars I would.

Let's be honest, if you need a tow truck, you probably aren't having the best day. That said,…read morecustomer service and kindness go a long way to make that persons day a little bit better. My car took a dump on me a few days ago. Frustrating and annoying. After taking to a mechanic and learning potential issues, I knew I had to get my car down to a specialist for the issue, so worked through my insurance for a tow truck. They paired me with Pantusa, and I'm so happy. He arrived on time, early actually (10 minutes before ETA). Was professional, quick with loading (appreciated as it was raining), and so kind. Easy conversation in the truck on the way to the next auto shop. When we arrived, we walked in to find out where to drop the car. They told me that it would be 4-6 weeks until they could even look at my car. I was flabbergasted as yesterday when I spoke to them I was told it would be within a few days. I asked if he had another job as I didn't want to leave my car there and knew I'd be towing again as I was not waiting 4-6 weeks. In minutes he gave me options to work with insurance and set it up so he could take my car to a different location. Thank so much, I wish I got your name to call you out specifically. I pray I don't need a tow truck in the near or distant future, but would use the folks again if I needed to.

TERRIBLE COMPANY!! I would rate ZERO!…read more They caused $3500 with of damage when my car slipped off tier tether and crashed into a tree. They made us pay for that tow and refused to pay damages. They refused all of our calls and emails in an effort to get reimbursed. Our insurance company is still in subrogation with them a year later trying to recover the loss.

I ended up with a flat tire in my driveway (on a bit of an incline). Daryl arrived very quickly and…read moreimmediately went to work. Very nice man who knows his business. First thing he did was put blocks in front of my tires. He then removed the old one, put the spare on (after having to do a lot of finessing to convince the spare to come out from under my SUV), filled it with air, and was on his way in less than fifteen minutes! I am impressed and will definitely be using him again if needed and highly recommending him if anyone asks about a towing service! Great guy, friendly, and efficient!

They showed up. They were pleasant and decently priced. Other company we called first was awful.read more

Mike is the best! I was stuck on a logging road in the middle of nowhere (long story). Mike got to…read moreme as soon as he could and pulled me out. Can't praise him enough! Five stars! -- Victor Hollingsworth/TN Process Servers

My car broke down in 100 degree heat on a Monday. My own roadside assistance quoted 3 hours. I…read morecalled Akins towing and they had someone tow me in under 45 minutes. I could not be more grateful for Melissa's help and my driver Ken for making a bad day a little easier. I would 100 percent recommend them!!

I had been having low tire pressure in my right rear tire and finally it became a flat. I had to…read moreget Akins to come replace the flat with my spare. The serviceman who came out was crazy fast and super sweet. Highly recommend them when you are in a pinch.