Pulled in for an oil change, first time there. They are quick and the attendant was personable. As…read moreusual, upsell was the norm, but I resisted!! Similar cost to the dealership. Decided to let them do my pick up. Attendant with no personality, still quick, though.

They are my go to for oil changes. Quick, friendly, and helpful. I drive a truck so it can be…read moreexpensive, however, they gave me a coupon which I was able to use and saved $15

I have used them for 3 yrs & always had good service. Very professional & friendly! I recommend…read morethem to friends & family.

I took my car to this place because this woman who I thought I could trust recommended it. The tow…read moretruck driver ask me way I was taking my car here. He never would tell me what is wrong with this place, he just said there are tons of shops why here. The woman who recommended this shop just raved and raved about how honest these people were. While I was waiting for them to give me a call, that I never received, a retired auto mechanic told me about a man who stood on the main road with a sign stating Jerry Points is dishonest and a CROOK. I now at this point I had really made a mistake. Always follow your gut even when a professional no it all recommends it. THEY ARE CROOKS, MAYBE THEY WERE HONEST WITH HER BECAUSE SHE LOOKED LIKE THEM. The person that recommended them is always quick to make off-colored comments about her superiorit. BEWARE

I think I found a gem. It's a small shop, and I actually was able to talk with the owner. He seem…read moreto know what he was talking about, but never got too technical. That's what the mechanic are for. Anyways, I reached out to them via Yelp and scheduled an appointment. I was weary of auto shops. They tend to sell all kinds of services, but not this place. They asked what was wrong with my van. Based on my complaint/issue, they diagnosed the problem. After about 30 minutes, the mechanic came and talked to me and asked more questions. From what I've gathered cars are complicated, the mechanic needed more information before he was able to pinpoint the root cause of my issue. They fixed it. After taking delivery, I validated by driving for an hour or 50 miles. The codes never came back! I can pass my emissions test now. I will say this with confidence: They have earned my business! I will come again. Thanks!

Review DO NOT GET…read moreANY WORK DONE AT THIS PLACE. Let me be as direct and factual as possible. Here is why they are not a good business. - They were quick to take my nearly $1200 for an AC repair, but when it was finished, nothing had changed. Same exact problem. They were not excited to continue looking at my vehicle. Next is why: - They told me it could be up to two weeks before they could look at the problem, and I would need to leave the vehicle there in case something changed. I explained that this vehicle was how I made a living and could not afford to do that. - I asked, and tried to reason with them about this. Matt at the counter basically said he didn't care and everyone gets treated the same. Leave it or it won't get looked at. - I tried to work out a future date that I could schedule the work to be done to make right what they did not fix, and was promptly told again that they would NOT do that under any circumstances. Matt followed this up by saying a business next to him spends over $100k a year with them and they have to wait, why shouldn't I? - I further pushed to emphasize that I didn't have other vehicles to use like them and could we please schedule a time to fix what I paid for. Matt's response was "if you wanted to schedule when work gets done then you should have picked a large shop that does that. Here you just get in line and wait. - None of this was expressed to me initially and they had no problem taking my vehicle right away, but now that it isn't resolved, they will get to it whenever they can. - I even called ahead when I found the issue wasn't fixed and thought I set up an 'appointment' for Friday since I was told to bring it in Friday morning and leave it. The vehicle sat there all day and wasn't touched. That's when I got the 'we don't work weekends, but you'll need to leave it and maybe we look at it next week. Completely inconsiderate and disregard for their customers. So save yourself the frustration and a huge headache. Avoid these people at all costs. They do NOT have your best interest in mind and are not interested in any follow up work that's not a quick fix. Now I am stuck with a vehicle that has not been repaired and wasted money with them.~ Ken I.

Best place in murfreesboro to get your Automotive work done.! Superior knowledge for all makes and…read moremodels.Friendly ownership.Honesty.Everything you are looking for as a consumer and great pricing.

Mr. Kee is the most honest and fair mechanic in town. He & his wife Gail are the nicest people to…read moredo business with. I had to take my car in because the check engine light came on. Two sensors had to be replaced and can you believe he didn't charge me to run the diagnostics test? Most mechanics will charge you $98 - $100. Mr. Kee will not rip you off. He got my car fixed that day. I have found my go-to mechanic. Thank you, Kee's!

The whole service staff has been very accommodating. I've been having my car serviced here over a…read moreyear. Any concerns I've had, they have addressed and been very kind! Raven and her service manager Randy have helped me save wherever I can! Will certainly be coming back.

From the very first time I went to have my Sorento serviced, it's been nothing but smiles. Although…read moreI purchased my vehicle from Kia of Chattanooga, Kia of Murfreesboro is a place where I would have easily went to get my new vehicle. I appreciate the knowledge and great service they bring. Initially I was driving all the way back to Chattanooga for service, but when I didn't have time to do so, Kia of Murfreesboro came in clutch. If you're ever in the market for a new vehicle, stop by and give them a gander. You won't be disappointed.

We had problems with a previous service from another repair shop but our experience with this…read more Repair shop was awesome. Gary the manager was patient and considerate. He and Josh are the only ones I trust with my vehicles. Love this place many are closer but they are worth the drive I promise.

Generally horrid. I call and ask for a quote, for some background I already know what the issue is…read moreand I tell them that over the phone they shoot me down and tell me they need to do their own diagnostic. Their diagnostic is $98 just for them to get the issue wrong. Came in for a squeaky lower ball joint and they told me it was a lube and tie rod issue. Quote me for lube and all together with the diagnostic it was over 300 just for lube and a diagnostic. Horrid service and terrible servicing.

Awesome place for an oil change! Everyone was very thorough and kind... didn't try to upsale or…read morepressure me but also made sure I was taken care of. Highly recommend!

Came in for the first time and got my oil change. Everybody was very friendly…read more My oil was changed very quickly and the value is great i would definitely come back again

My truck has been at Pep Boys for 10 days now. Pep boys corporate does not respond to phone calls,…read moretook 3 complains for them to contact me. They keep telling me within 24-48 hours. They are absolutely dragging their feet having to repair my truck. Its absolutely garbage way to run a business. I'lll scream it again....RUN FROM THIS BUSINESS.

**DO NOT RECOMMEND**…read more In April of 2024 we had a lifetime wheel alignment done on our SUV at the Shelbyville Pike Pep Boys. We were told that we could take it back as often as we wanted to and get the alignment checked. We have had no problems whatsoever with the vehicle but decided to take it in to get the alignment checked after we got our tires rotated. After we had been there for over an hour, we finally went and asked about our vehicle. We were told by the first employee that they could not do the alignment because the front tie rods needed to be replaced. Another employee told us that the steering wheel is not straight and that they could not do the alignment because it would not hold very long if we did not let them replace the tie rods. We asked how much money they were talking about, and the employee told us that it could be as much as $800 to $1,000. We have no reason whatsoever to believe that we were told the truth but that they were strictly trying to rip us off. We told them to forget it and back our vehicle out of the shop. When we got home we checked the steering wheel, and it was perfectly straight when the front wheels were straight. It is our impression that the lifetime wheel alignment is just a gimmick to get the vehicle brought back to the shop so that they can attempt to force you to buy additional services. Now that we see all these other reviews, we know that we made a big mistake ever going to Pep Boys and will never go again for anything. We will also be warning others, as we have already done!

Went to Tire Discounters on Church Street in Murfreesboro, TN to have leak in my tire fixed (having…read morebought my tires there about a year ago). Friendly service and a reasonable wait and tire was repaired but the job was not finished and they attempted to scam me into further repairs. When I left, my TPM sensor alerted to low pressure (20lbs) in the repaired tire - so I stopped and filled it at a gas station. Before I left, the mechanic informed that my rear break pads needed replacing as the pads were only 1mm thick and almost metal on metal. He said the front pads were fine. As it was toward close of business day, I left, intending to have the break pads replaced later and not drive the car until I did. The tire pressure event left me skeptical about the quality of break work they would do, so I went to another repair shop to have the pads replaced. This other repair shop inspected my brakes and informed me that my pads were only down 75% and did not need replacing. I paid a $46 labor/tax fee for the inspection they did. The repair shop knew about the low quality and low reputation of Tire Discounters. Bottom line, I left having a simple repair done to a tire with a severely underinflated tire that I needed to fill and a scam attempt to have unneeded brake work done. As well as a $46 charge and time wasted on unneeded repairs. I will never use Tire Discounters again and will follow the marketing 200 rule (when you are dissatisfied, 200 people will hear about it).

About their Church St location in Murfreesboro…read more.. Never go here. They completely and intentionally didn't listen to a thing I said, did nothing, and gave me useless advice on stuff completely and totally unrelated to the tiny problem I wanted them to look at. Which they didn't even look at. Not only incompetent, but unwilling to listen to the customer. I do not need to pressure wash my engine to remove oil, for them to at least look at a radiator drain plug on the bottom of the radiator that is VERY visible just by looking under the bumper. I showed them even pictures on my phone taken of the one thing I needed looked at, and they didn't even look at it. Didn't even try. Also they were just arrogant about it. All I needed was help, and on a plug/bolt in one tiny and easily accessible place from under the front of the radiator. Never ever go to a place that intentionally ignores what a customer is telling them, and never ever give business to a place where they are arrogant to a customer about them being right. (They didn't even go near the area I asked them to look at, refused, and were self-righteous about it). Find any other place than this, who can treat the customer right. I'm sure they can put on tires fine, but when they say they also do auto mechanic work... don't trust them.