I wanted question how a facility that draws blood all day Could Not my Dads Veins and how poorly…read moreand unprofessional they were. His arms were bruised and was not able to do the test needed due to this! I would Never go there again!

Honestly I hate MRIs, hate them! I usually need to be sedated from claustrophobia. The first time I…read morecame here I did take a Xanax. They did an MRI of my neck and they have me a headset to listen to some music. The machine is larger and I was told can accommodate someone up to 500lbs. I didn't feel as closed in as I usually do. Today it was an MRI of my brain. It was noisy and I couldn't wait for it to be over with but it wasn't that bad! I wasn't sedated. If you need an MRI and they scare you or you are claustrophobic this is a place for you!

The staff is nice...but the doctor is an idiot. My doctor that wrote the script even specifically…read morewrote what they were looking for. Thank God the technichian made me a disk. i could google what they were looking for by xray with multitudes of examples coming up...compared it to my disk taken at Patwari's and saw the defect myself. The next day I went in to get the final report and nothing even mentioned. My doctor had to call and tell him to go back in and reread it. This doctor does not give a thorough read of scans/xrays....and he gets paid to do this? The consensus is if you have medicaid, you can see this idiot....Community Hospital won't accept it for certain things. Sad thing is I pay for my insurance and went to this place. Don't make the same mistake I made. All Patwari does is give you a very vague general report, not a thorough one. Hell he doesn't even read what the other doctor is so very kind enough to spell it out for him to look for. This is the kind of healthcare provider that is dangerous to rely on for an intelligent opinion. Opinions such as his could kill people. I would have given him zero stars but it would not allow for it. Disgusted and never going back there. Not worth my time or the poor quality of work done. My heath is too valuable to leave in this nit wits hands!

Ok, 2/6/2025. Slipped and dislocated right shoulder at 4:30 am…read more Took me right in, took my ID and BC/BS card, and began treatment. Person cam in after and helped fill out (right hand/arm was in sling) needed papers. Provided "Drs note" for work. Not happy with hurting myself but happy with their care. Not many places open at 5 am.

Got charged a bunch of money to be told nothing, given a cup of water with an ibuprofen and sent…read moreout the door. Worst mistake of my life.

One word Excellent staff. Maher explains everything in detail…read more He is very professional and courteous about his work. Yes he understands what you are going through is you are claustrophobic. My personal experience was great. I would not hesitate to recommend Accelerated Open MRI located in Frankfort, IL to anyone. Bonnie S.

This place is great. Maher is truly incredible and got me in for an MRI the same day I called for…read morean appointment. Took care of all the insurance authorizations and called me back within a few hours to get me in. Maher explained everything in detail from start to end. This will be my only go-to for MRI's from now on!

I called at 4:40. I was put on hold for 4 minutes with the voice telling me that I was next in…read moreline. At 4:44 they hung up on me and I called back and received a message saying that they were closed. It's obvious that they don't care about the patients who call. I will now take my business elsewhere

Do NOT go here! My complaints with this facility are as follows:…read more 1) It is virtually impossible to get someone on the phone. I spent literal HOURS trying to get through. I would go through phone prompt hell to be told, for example, that I was 3rd in line waiting only to either a) have the phone ring over 100 times and then hang up on me or b) I would just be stuck on hold for half an hour. 2) Their changing rooms are just cubicles with curtains on them. I was already feeling distinctly uncomfortable as they were walking around with a workman, discussing what they wanted done. So I quickly took my top off and put on the gown and sat down to take my shoes off, only to then have one of the employees PEEK IN THE CURTAIN AT ME. She asked me, without any trace of embarrassment at getting caught, if I required any assistance. Um, NO, I don't. She then peeked in AGAIN when walking by after my MRI and I was changing back into my clothes. If you do cannot tell if anyone is in the changing room simply by the fact that the curtain is CLOSED, then try knocking or clearing your throat. There is ZERO reason that you should be peeping in on people while they are changing their clothes! 3) The person who did my MRI was nice, but there was zero communication either before or during my MRI as to how long the process would be. My appointment was at 3 and I got there early to fill out paperwork, and I didn't get out of there until after 4:20. I will never go to this place ever again.

Got an Xray done, staff was really friendly and very helpful! In and out in like 20 minutes, super…read morequick and great experience! Very good quality facility!

I can't say enough about this place! They are always so accommodating, it's a lot cheaper than…read moredoing it through the Hospitals. Everyone is always so nice. it's a clean

I had the BEST experience at the Future Diagnostics Group located in Joliet, IL…read more Every person there was kind and more than accommodating! They took the time and patience to listen!! Lori Russ was phenomenal and the MRI techs were great... very caring, kind and very helpful !! I had an MRI done and it was a third of the cost of having it done at the hospital!!!! I have a close relative who is a radiologist and he reviewed the report and had such compliments about the radiologist report!! I RECOMMEND FUTURE DIAGNOSTICS FULLY, WHOLEHEARTEDLY AND WITHOUT RESERVATION!! Thank you to everyone who helped me while I was there. All were completely professional, medically knowledgeable and caring and kind. Will definitely go there again if I should need an MRI again!!!

We have been here before and always felt comfortable and well cared for. I came in and stood at the…read morecounter waiting to check in while the young girl waited on another gentlemen. Then she was on the phone and doing something on the computer. No hello, no I'll be with you in a moment, no smile or acknowledgement. She finally turned and asked if I had an appointment. Still no anything. She may have well of been a robot. What happened to common courtesy and a polite greeting? If you are working in a public capacity you should have some common manners. Everyone else I dealt with was friendly and courteous. My appointment was handled in a professional manner in a reasonable amount of time. First impressions are important.

I highly discourage anyone from using this facility! I received several messages (from my insurance…read morecompany) requesting an appointment with no response. Finally, I personally called (I had to follow up with them since there weren't any return calls). When I spoke with a live person, she was short and rude. I was told no appointments were being made until three weeks at which time I would have to call back to get an appointment. Ironically, I called my insurance to share my experience, only to be told that someone from A&E had JUST phoned, saying their machine was" down and wouldn't be available for three weeks." Hum! Coincidence? I think not! Math ain't adding up! She was covering her bases. Had she told me the machine was down for the next three weeks, I would have understood; however, she did NOT say that. Her attitude was less than professional. The bottom line is horrible customer service. Hard NOPE on A & E Diagnostics Imaging in Crown Point, Indiana,

Had such a wonderful experience here after my shoulder injury. Got results the next day, the staff…read morewas amazing! Especially Nikia, (which I hope I spell that correctly) was so kind, and willing to help us get the results in the most efficient way possible!

I come to this facility for all my tests. Everyone is so compassionate and helpful! I love that…read morewhen I call I don't get a recording. The girls at the front desk are so sweet. They answer all my questions quickly and make everything so easy for me to understand. The techs are awesome, they go the extra mile to make sure you feel as relaxed as possible. My doctor usually gets my results the same day I have the test, which is basically unheard of! I love it there, and would suggest it to anyone in the area.