My group wanted to do snorkeling and at first I was going to go with a place off Viator but Reddit…read moresteered me to Casa del Buceo - it's a small locally owned business and the prices are very fair compared to other places. For reference, a private group of eight on a 2 hour snorkeling tour was 1500 pesos per person. I think we could have done 2.5 hours but more on that later. Booking and confirming the reservation was a breeze - I did it all over email but they also have WhatsApp. Two days before our scheduled date, they asked to push it to a day earlier because the weather was looking bad the morning that we requested so I felt very reassured that they were keeping an eye on the forecast. Now I've only gone snorkeling once before but the snorkeling around the island gets pretty choppy with the waves. I'm saying that as someone who gets seasick at the drop of a hat and even thought I took medication before this trip, I still got super seasick as soon as the boat stopped and we were just swaying around and putting on our fins. Getting in the water and seeing all the cool fish (the visibility was great) helped but by the end of the second snorkeling stop (where they took us out much deeper and the waves were ROUGH), a few others and I were basically green and we called the end of the tour and headed back. I can't say enough good things about the people who work here, from the guy who helped get us set up with our equipment and later brought me a mug of super fizzy Coke to help settle my stomach to our tour guide who pointed out neat things below us (like the underwater sculptures at MUSA). I will say that the actual mechanics of snorkeling was a learn as you go approach - we didn't get much instruction other than just to blow on the googles if they fogged up - so unless you're an experienced snorkeler/swimmer, you might spend the first ten minutes accidentally gulping salt water. Once I did get the hang of it, it was a lot of fun. And even though the open water got terrifying near the end and, despite my nausea, I was fighting back fears of being swept away on the current, I felt safe that our guide was somewhere close around us. I don't think snorkeling is in the cards for me in the near future but for anyone else who's interested, I can't recommend CdB enough!

We couldn't go out due to the weather, which happens. We tried to be as flexible as possible, but…read moreboth days, the port didn't let anyone out. Casa del Buceo kept $120 USD of our deposit, and did not provide any service. Why not a full refund? That's a good question. Unfortunately, I cannot recommend this place. Unless you are going same day when the weather is nice, maybe the team is good, but I wouldn't reserve in advance again with them due to their lack of flexibility.

Paid additional for photos under water received a blank CD. I do not recommend paying extra for…read morethis service.

We had 4 awesome dives over the past few days. Highly…read morerecommend diving with Carey they are very professional and safe. They have updated well serviced equipment and go above and beyond to make sure you have wonderful dives. Gil has been so helpful and kind to us. 5 star shop!!

Coconut Scuba - If you are a first time scuba diver,…read moreuncertified as myself, and looking for an unreal and unique experience - this is perfect! My friend and I bought a discovery tour that included : - 1 lesson in the pool - 1 dive at the museum (Isla Mujeres) - 1 dive at the coral reef (Isla Mujeres) - boat ride (to the spots, but still nice) The instructors are so incredibly patient and kind! Personally, I had Manuel and Ulysses and they were personable, thoughtful, funny, and easy to understand. My friend and I felt extremely lucky to have such guidance in a first time experience! The layout of the day definitely took longer than we thought. The day started at 10, but they needed to drive us down to the new location. After our lesson, we actually waited an hour for a the certified divers to arrive so that we could all leave on the boat together. That did not bother myself and my friend, we just took a nap in the sun! But for anyone trying to have set plans afterwards, be mindful that you won't arrive back to port until 5:30/6pm. My friend and I were STARVING afterwards, having eaten light to help with nausea that can come with diving. I would recommend bringing a snack for AFTER your final dive, but eat fruit or granola and yogurt beforehand. The museum was actually prettier than I thought! I had believed that the museum was somewhat of a waste, but it was beautiful due to the wildlife that has taken root among the statues. I had never scuba dove, but had snorkeled and done snuba. If you have done these activities - you will feel right at home ! My friend had done none of these and caught on super quickly as well! The reef was spectacular. We saw many bright fish including the parrotfish! Yellow, blue, reds and orange, and even a small pufferfish. We saw a turtle once we got back onto the boat - timing is everything! If you are mindful of all the different coral and types of underwater sea life you can truly appreciate the dive regardless. You enter a new world and the time flies by as you soar over the reef. My friend made a comment that isn't as saturated with color, and I do think that is a good point. Don't expect neon edited colors, although some purple's did pop, as this is a natural place! Overall, I'd return to dive with coconut divers, and would recommend them to a friend.

I did my Advanced Open Water PADI with Coconut Divers and it was the best experience. Gonzalo is an…read moreexcellent teacher who was very thorough and you can tell how much he loves and respects diving by how he cares about his students and their training. I felt so comfortable and really came out of the course a better diver because of him! The rest of the crew was just as amazing and caring. Ulysses is a very skilled master who helped everyone really enjoy themselves. I was able to watch him with beginners doing a discovery during my cert dives and he was kind, patient, and helped them have the best time! My brother and sister in law also did their advanced cert with him and they had nothing but great things to say. Ricardo was a great captain and Poncho took incredible photos underwater for us! We saw so many amazing things and creatures during each dive (wreck, reefs, and underwater museum) and our favorite was the night dive! We saw a ton of rays at the wreck, spotted a shark, barracuda, eels, octopus, and many turtles, lobsters and crabs during the night dive. We had the best adventures even when the waters were a bit choppy because of the winds, we always felt very safe. They were so flexible and willing to take us out because we almost couldn't go due to the harbor closing because of high winds. They communicated constantly with us and when they found out the good news it would open, just later that day, they offered and we jumped at the opportunity to do the dives we planned! We stayed at the Riu Palace Peninsula and it was literally a couple minute walk across the street. We'll never forget our experiences with the crew and will definitely be back for more when come back to Cancun! Highly recommend for all levels and ages.

1. Guides ended the dives at 26-37 minutes (30-50ft depth, divers over 2300psi), this happened on…read moreday 1 and day 2, on all four dives, and with two different Squalo dive guides. 2. Surprise 10% surcharge for paying with a card, 6% PayPal, no option to pay online when you book. Not disclosed on the website or in the confirmation email. 3. The photographer on the crew dives up front with the guide, has poor buoyancy control (kicking floor and reef), ruins visibility for the other divers. 4. Rental gear = snorkel fins "we don't have any scuba fins." 5. Refreshment provided in between dives is an unpeeled orange. I appreciate that the crew was very friendly and welcoming, but it doesn't make up for the problems. Simply wasn't worth the cost, I won't be back. Dive Cozumel, Key West, or La Paz... you will spend less, see better reefs/sea life, and get treated better.

Ricardo, John and Peter were amazing. Didn't realize how time flew by. Awesome crew, extremely…read moreprofessional and well spoken in English and Spanish! We got to see a stingray, coral reefs and an underwater museum. If you're in Isla Mujares, their service is a must. 5 stars and awesome service !!

Had an awesome day fishing... guides worked hard to get us on fish! Nice boat, attentive guides and…read morevery accommodating!

Muy decepcionada con el servicio al cliente de Erika. Estuve esperando en línea casi 40 minutos…read moremientras ella me ignoraba por completo para atender a una familia de cuatro personas que llegó a un lado de su escritorio hablando español. No sé si los conocía personalmente o cuál era la situación, pero yo ya estaba formada y me pareció muy injusto y poco profesional. Cuando le pregunté de manera educada si me podían atender primero porque yo ya estaba esperando en la fila, respondió con una actitud grosera en lugar de manejar la situación profesionalmente. Después de finalmente entregarnos las pulseras, ni siquiera nos explicó a dónde teníamos que ir. En general, fue una experiencia frustrante, desorganizada y muy poco profesional.

My friend Jim and I went out with Roberto and the crew for a day of diving on Feb. 16th, 2025 and…read morehad an awesome dive. There were only three of us divers and Roberto and it was stress-free. He was very descriptive in the pre-dive profile discussion, and everything went very smoothly. There was a pretty good current that day, and they weren't easy dives by any means, so he led us into deeper spots between the coral a few times when he sensed we were all needing a 30 second breather out of the current. We saw a beautiful 7-foot Eagle Ray, just hanging in the water column so we could inspect him. What a beautiful animal! It was estimated to be around 1200 lbs. I had no idea! Lionfish, stonefish, lobster, and many other large schools of fish. It was awesome!

We had a WONDERFUL time scuba diving with Scuba Cancun! In total we did two days of dives, the…read morefirst day 30 feet each and the second day two dives at 60 feet each. All I can say is WOW! We felt safe, educated and well looked after. Can not wait to dive again with this team, especially the dive master, Roberto.

If you want to waste your money and time, book with this company. We booked the open water PADI…read morecourse with them. On the first day, we show up and the front desk has us sign some forms and start reading the PADI manual while we wait for the instructor. After being an hour late, the instructor finally shows up but says that because there was supposed to be another couple doing the course with us but they were a no show, he didn't want to go over the course twice, so he told us to go home to our hotel and read the manual. This was already ridiculous but we said whatever, we'll come back the next day. The next day my girlfriend gets food poisoning, so I call the company to discuss our options, such as doing the course the following day instead. The company contact, Jon, calls me back and says that the instructor gave them a totally different story, that he asked us if we wanted to do the course the first day and we willingly went home. (How does that make any sense?? Why would we take an expensive Taxi, wait there for two hours, then willingly go home without doing the course just because some other couple is not there?? Doesn't it logically make more sense that the instructor is trying to save face??). Jon blames the situation on miscommunication due to language barrier (the instructor spoke perfectly good English), and says that they will charge us for the cost of the books if we don't come back. Even if I went back to return the books, that costs either time or money away from our trip. Every time I tried to explain my side, Jon just kept spouting "oh we've been in business for 40 years, we've never had an issue..." as if any of that is relevant to the current situation. Do not book with this company! This has completely ruined my experience with scuba certification and does not make me want to do it ever again.

Frank was our DM. He did discover scuba for one of our party and provided great service and a…read moreprofessional dive for the other 3 divers. Highly recommend this is a great. Small local operation.

We did the whale shark excursion with Mexico Divers today. I will break the review into two parts…read more The booking process and the actual excursion. Booking process- We walked in - in person - to book the excursion. The employee was very friendly and professional. She explained everything throughly. My only gripe is they charge a 10 percent service charge to pay with a card. When the excursion is expensive - with a group - that charge can add up quickly. We were quoted $30-$35 USD cheaper all over the island. Based on a recommendation, we booked anyway - after walking to find an ATM - this was inconvenient. The excursion- The captain and guide were amazing. They took us out to swim with the whale sharks and we hit the jackpot. We also swam with mantas - which was awesome. On the way back, the captain made pitstop so the group could do a little snorkeling. Everyone loved it. Again, my only gripe was the service charge - if that wasn't there - or if it was around 3 percent - I would give a 5.

Absolutely incredible. My last dive was over 14 years ago during my PADI certification, so this was…read moremy first "real" dive. I had forgotten basically everything! I signed up for the refresher course, which was right before the dive, so it only added an hour and a half to the total time. Marie, my instructor, was AWESOME. She walked me through everything and was incredibly patient. Her positive energy was infectious. I was pretty stressed out during the start of the first dive, and she knew exactly how to chill me out. By the second dive it felt like old hand. Also... the museum and reef were super cool, too :) Highly recommended.

Javier Munoz Hdez is an excellent instructor for 3 old farts and a son! Don't forget Leon his…read moreasst. We took the open water course and Javier was professional, caring, competent, and fun. He checked on us regularly and made sure everything was working, including us. The last day was an adventure as we saw two sea turtles and a barracuda! Thank you both for a great adventure signed the gambler, the doctor, the judge, and th

The dive master did a great job with our group of 5 first time divers and myself who is certified…read more He explained everything really well and was patient with a couple of nervous people. I would have given the dive shop at least 4.5 or 5 stars if it wasn't for the boat crew. Management tip - If your crew wants to speak derogatorily about the guests, I suggest they do it privately and make sure that the guests don't speak Spanish. Half of my group speaks fluent Spanish and understood everything the crew was saying. Had I heard what they were saying, I wouldn't have tipped so well.

They were a wonderful bunch of people to plan and execute my open water dive training. From start…read moreto finish they worked wIth me and made me feel welcome and wanted me to succeed with a positive experience. From the owner to the dive masters to the boat captain. They also to me to some underwater beautiful sites to complete my certification. Highly recommend