Beware of shady business practices. Couch Potato was highly recommended to me by my realtor. I went…read morethere and asked for the cheapest carpet they had. I was shown 2 samples and picked one. I had them come and measure and was given a written estimate. I went to Couch Potato with checkbook in hand to finalize the job. When I got there I was told there was a mistake on the estimate and it would be an additional 700$. They would not honor the original estimate. They did offer me 10% off the price which then made it only 500$ over the original estimate. So the they told me they could give me cheaper carpet. What? I had asked for the cheapest carpet in the first place and was not given it. I found out the carpet they showed me the first time was a close out that they wanted to get rid of but it was not what I asked for. I told my realtor what was occurring since they are recommending them to their clients. My realtor called Couch Potato to see what they had to say and they told her that I did not like the cheapest carpet samples they showed me and I CHOOSE a more more expensive one which was an out right lie. Then Couch Potato proceeded to tell her that they could offer us even cheaper carpet. Wait I asked for the cheapest carpet the very first time I went there. Shady!!!!

Highly, highly, highly recommended. Don't go through anyone else for carpeting. I had so many…read moreissues when trying to schedule with home depot, and ended up receiving amazing service and quality for the same price through Couch Potato. I told them that my main priority was getting my carpet in as soon as possible, and they did what they needed to to accomplish that for me. They scheduled an estimate within 24hrs of my call. When Tom came to measure, he ensured to bring in carpet samples that they had in stock at all times so that we wouldn't have to wait for ordering of materials. He helped me choose an affordable option that accounted for my needs at home. Their padding is also higher quality than what home depot was offering. Couch Potato's pricing was so nicely simplified. Each price included the price for the carpet, padding, and installation together. Whereas elsewhere, they price all 3 separately. They asked for a deposit of half the cost before they provided the service, then the rest of the payment afterwards. Couch Potato was able to schedule my installation within 3 days. The day of installation, the gentlemen were respectful of my home and made sure to ask questions to verify what I would need. They cleaned up afterwards and called Heather prior to leaving to allow me to talk to her and verify her employees performed an adequate job. I could not be happier with the result and the customer service I received.

Working with Jess made the process of choosing a countertop, backsplash, and flooring so easy. Jess…read morelistened to what I wanted and showed me which products fit. She was able to answer ALL my questions. Her knowledge of materials and design choices made this a great experience! I HIGHLY recommend Carpet and Tile Mart in Mechanicsburg and Jess!! Renee B.

This job turned out good but sure didn't start that way. The staff at the store were all very…read morehelpful. We selected our laminate flooring and scheduled the measurement. Kayla came out as scheduled and did the measurement in a professional manner. We agreed and made payment as per the company's stipulation in the beginning of December 2023. We also scheduled the installation for January 8th. Well; the installation was pushed back twice because we were told the installer was backed up on another job. This wouldn't normally be a problem, but we have everything packed up for our two largest rooms except the largest furniture. The installer was supposed to contact us to look at the project prior to the job. That never happened so I called him the day before to make sure he planned on starting before moving the large furniture. They did show up on Monday as scheduled but that's were it got worse. They apparently couldn't scribe around the fireplace stone and became frustrated. They then both hop in the truck and run to Harbor Freight to get blades for the tool they needed to use. When they returned they said that didn't work. They then decided that they recommend undercutting the stone with a masonry saw. Well cutting masonry is extremely dirty so I said if that's the plan, I want it tented to keep the dust to that area. That was it for the first day....about three rows were installed. Laughable but I wanted to cry. The next morning he called about 10 am and said he is at Home Depot and the cost of materials was going to be around $500 plus about $300 additional for labor. I told him I would pay for some but not all of this because he never showed up to look at the project as stated on our contract and he showed up totally unprepared to get this job done correctly. He then told me he is an independent contractor and isn't in any contract with me so he isn't coming back! I immediately called Amber, the manager who within minutes had another installer that she could reassign to the project. She assured me that they will be able to get things corrected. She sent out Remi and Carlos. Well they stayed late that day and finished the living room before leaving for the day. They obviously knew how to scribe around the fireplace and didn't need to undercut the masonry as stated by the previous installer. By the end of the second day the entire project was complete and done in a very professional manner. The first picture is the flooring attempt by the first contractor after the first day. The second is the completed flooring at that location after Remi and Carlos took over. Thank you Amber for getting involved and sending these guys out to save the day. They will do all my flooring going forward!

Shawn was reliable and reasonable in my needs and budget for my new flooring installation for my…read moreinvestment property! His team was able to get the job done in a day.

Recently had bedroom carpet installed -installers were friendly and did an excellent job moving…read moreheavy furniture w/o incident and installing wall to wall carpet. Prices were fair at Abbey and sales associate mature and reliable,

Absolutely the best. They were professional and completed the best of the best for our home. Just a…read morepleasant experience compared to other flooring.companies.

From the owner: Penn Carpet and Flooring brings a wide selection of flooring options directly to your doorstep…read more With over 25 years of experience, we offer an extensive range of products, including carpet, hardwood, tile, LVT (Luxury Vinyl Tile), and LVP (Luxury Vinyl Plank)—durable, stylish options perfect for any space. Mobile Showroom: Our mobile showroom allows you to explore various flooring samples in the comfort of your home. This service lets you see and feel the materials, making it easier to choose the perfect flooring that matches your décor and lighting. Traveling Store: Complementing our mobile showroom, our traveling store delivers flooring samples directly to you. This service is ideal if you prefer a convenient, in-home shopping experience without the need to visit a physical store. Customers choose us for the convenience of in-home shopping, a diverse selection of quality products, and our commitment to professional service.

Excellent in their workmanship, very punctual and very affordable. I would recommend themread more

Excellent service, timely, efficient and appropriately priced. This company is fantastic - the…read moreowner and staff wore masks, offered options and ensured everything was completed in one day. We had the upstairs and stairs carpeted - three bedrooms, hallway and set of stairs - this was not a cookie cutter job - with lots of angles and smaller, inset spaces. The work was meticulous. We will have Luxury Innovations to complete our next flooring project.

Second time I used Couch Potato for their flooring services. Excellent, professional installation.read more

Good in store help when looking at samples. Fair quote for carpet and installation. Poor…read moreworkmanship with installation. Job was not finished and I had to have a installer return to finish job correctly. Installers left a razor blade behind that my 1 year old grand daughter found ( luckily she was not injured ). I also found a second razor blade laying in my front yard where the installers parked there vehicle.

So disappointed with this company. Not quite 4 years ago I had them install carpet on our stairs…read moreand second floor. Within 1-2 years it started wrinkling up. At this point it's really noticeable throughout the bedrooms and many wrinkles down the hallway. I contacted them recently to discuss this, and see if they could remedy it--from everyone I've talked to, this shouldn't have happened so soon and indicates either poor installation or quality of product. They refused to acknowledge anything abnormal about this, and quoted me $500-600 to restretch. The sad thing is they came recommended on Angie's list. I wouldn't have paid for new carpet and installation if I would've known it'd cost $500-600 two years later to restretch. Ridiculous. Plus I obviously don't trust them to do the job right at this point. I do NOT recommend this company.

Mike was great to work with. I really wanted the carpet in my newly purchased home replaced before…read moreall the furniture arrived 3 weeks later and he helped us accomplish this without compromising quality. Mike and his team did a great job installing my carpets, got rid of the creaks in the floorboards, and all for a reasonable price (and in less than 2 weeks). I also appreciated how he advised us to hold off on installing hardwood floors because there would be discounts if we waited a few months. Very honest and accommodating. Highly recommend!

Great place to order carpet and have it installed! They have great selections of not only carpeting…read morebut also flooring from woods to vinyl & luxury vinyl! The value to your home can be seen when adding their products to it. Jim & Sam are very friendly and they will help you with their experience & expertise. They offer free estimates and measurements.

We had a phenomenally great experience working with this family owned and operated business in…read morecentral PA! Our experience started with a referral from my mother for the amazing work they did on her flooring. We walked into the show room and we're immediately greeted and cared for. All of my numerous questions were answered. We found exactly what we were looking for and it was installed in just a few short weeks. We were given a sample to take home. They came out to measure & just like that the job was done. I had even started to rip out our old carpet myself so when he measured he gave me pointers on how to make it an easier process and I saved on labor. That shows they care about what the customer needs and not just how much money they can make. It was a beautiful process from start to finish! We have the rest of the house to do and only want Carpet Barn to do it!