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    Innovative Flooring

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

    Services - Innovative Flooring

    Carpet installation

    Floor installation

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    5 years ago

    Absolutely loved getting our flooring from Tony. Everything was seamless, and communication and Customer service was great.

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    M & Z Carpets

    M & Z Carpets

    3.1
    (8 reviews)

    We purchased luxury vinyl for the entire house. Athan and Grant did an amazing job with the…read moreinstallation! They gave us continuous flooring between rooms without any room transitions/dividers. The installers were very friendly and professional. We are very happy with the end result. We did have a negative experience with their sales person. When he came to our home to give us a quote, I made it very clear that I wanted all the old flooring removed so that all the flooring would be even and no room transitions/dividers. After I signed the contract and paid the deposit, he tried to say that we had agreed to have the new flooring installed over top of the old flooring in the kitchen and bathroom with room transitions/dividers. After a heated argument he finally said, 'I talk to too many people to remember who said what.' I'm still giving M&Z a 5 star review because the installers were great and we're very happy with the end result. Just make sure to get everything detailed in the quote before you sign anything or pay the deposit.

    I was referred to this retailer by a direct rep of the company I was looking to purchase carpet…read morefrom. I sent M & Z an email asking what they had available and was basically insulted with a 1 word response. What is it with this company, it seems like it's a sad virus that comes from within, by reading the reviews for both this location and the Mechanicsburg store, their sales people must be trained in rudeness, and come to find out - the person "Doug" who responded to me is a VP!!!! No wonder they're struggling to compete in the market. At this point I don't even think I'd purchase puppy pads from them. Free would be too expensive for me to give them any business, no matter if I were referred to them or not. If they're like this before you buy can you imagine what they'd be like if you had an issue? If I could have given them a half star I would have.

    Couch Potato Carpet & Flooring

    Couch Potato Carpet & Flooring

    3.0
    (2 reviews)

    Beware of shady business practices. Couch Potato was highly recommended to me by my realtor. I went…read morethere and asked for the cheapest carpet they had. I was shown 2 samples and picked one. I had them come and measure and was given a written estimate. I went to Couch Potato with checkbook in hand to finalize the job. When I got there I was told there was a mistake on the estimate and it would be an additional 700$. They would not honor the original estimate. They did offer me 10% off the price which then made it only 500$ over the original estimate. So the they told me they could give me cheaper carpet. What? I had asked for the cheapest carpet in the first place and was not given it. I found out the carpet they showed me the first time was a close out that they wanted to get rid of but it was not what I asked for. I told my realtor what was occurring since they are recommending them to their clients. My realtor called Couch Potato to see what they had to say and they told her that I did not like the cheapest carpet samples they showed me and I CHOOSE a more more expensive one which was an out right lie. Then Couch Potato proceeded to tell her that they could offer us even cheaper carpet. Wait I asked for the cheapest carpet the very first time I went there. Shady!!!!

    Highly, highly, highly recommended. Don't go through anyone else for carpeting. I had so many…read moreissues when trying to schedule with home depot, and ended up receiving amazing service and quality for the same price through Couch Potato. I told them that my main priority was getting my carpet in as soon as possible, and they did what they needed to to accomplish that for me. They scheduled an estimate within 24hrs of my call. When Tom came to measure, he ensured to bring in carpet samples that they had in stock at all times so that we wouldn't have to wait for ordering of materials. He helped me choose an affordable option that accounted for my needs at home. Their padding is also higher quality than what home depot was offering. Couch Potato's pricing was so nicely simplified. Each price included the price for the carpet, padding, and installation together. Whereas elsewhere, they price all 3 separately. They asked for a deposit of half the cost before they provided the service, then the rest of the payment afterwards. Couch Potato was able to schedule my installation within 3 days. The day of installation, the gentlemen were respectful of my home and made sure to ask questions to verify what I would need. They cleaned up afterwards and called Heather prior to leaving to allow me to talk to her and verify her employees performed an adequate job. I could not be happier with the result and the customer service I received.

    Innovative Flooring - flooring - Updated July 2026

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